Terrible service, they don't even answer messages and from what I could understand, by asking what they pass off as chatgpt-4, it's not true that it's that version of bot. Often the servers are bu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nova ai,stay away from this app, the have just stolen my money from my bank account without my authorization, I'm trying to block them, I think they work well with Google, I'm taking this action furth... Se mer
HubX advertises your model as GPT4 and you are using GPT3 Hello! My name is Nova, and I'm an AI assistant developed by HubX. I'm powered by a state-of-the-art language model called GPT-3. My traini... Se mer
Företaget har svarat
Actually much better just to use gemini for it and it is free. Do not satisfied
Företaget har svarat
Företagsinformation
Skrivet av företaget
Nova is a revolutionary AI chatbot powered by ChatGPT & GPT-4.
Kontaktuppgifter
Turkiet
- novaapp.ai
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Actually much better just to use gemini…
Actually much better just to use gemini for it and it is free. Do not satisfied

Svar från Nova AI
Scam app
Scam app. Doesn't offer full services and the subscription crept up on me and charged me weekly for months without my knowledge. Customer support refused to refund me for the unused service. AVOID
Un fiasco totale
Un fiasco totale. Se la usi per divertimento può anche essere piacevole ma quando la metti alla prova con cose serie si impalla, genera link che non si possono scaricare, scrive cose a metà e poi si resetta. Una intelligenza davvero da schifo
Here’s the English translation of your…
Here’s the English translation of your text:
**“This is the new scheme of Ashkan Atashkar, the bastard who stole people’s money through Orbit and Foin. He is used to living off stolen money, so be careful not to get scammed.”**
It's a complete scam !
It's a complete scam !
I paid a full year subscription but received a cancellation email. The support is completely absent and deft, paddle useless.
AVOID that bullshit !
The advertisement said this company…
The advertisement said this company could look in my boyfriends accts to see who he is cheating with and I downloaded it.
They cannot. I try to cancel immediately and cannot. I can't find a way. Boy I'm a sucker
Awful experience DO NOT USE NOVA.AI
UPDATE: Full refund from Paddle who administer the payments for Nova and subscription cancelled.
INITIATED A FULL REFUND THROUGH MY BANK AND TO STOP THE SUBSCRIPTION GOING OFF NEXT YEAR. TOTAL SCAM.
Awful experience. No customer support at all and does not do what it says it should! It does not save and chats and no synchronisation between desktop and App. I am now starting a dispute and my bank will return the payment. They are a scam. I've emailed several times but all I get is an automated response. The company who took the payment has directed me to Nova support. They were not interested in helping to facilitate a refund.
Scam app with no customer support.
Be aware of this app. I was not even aware this app was on my phone, I have never used this app and don't even have an account yet I have been charged for 13 weekly subscriptions at £7.99 each. I have tried to reach out to customer support for a refund and I was sent 1 generic response email suggesting "I read the refund policy" and then have not heard anything back from. So as far as I am concerned this app is a scam and has zero customer service/support.
Scam - Nessun servizio clienti
Ho sottoscritto l'abbonamento annuale e al rinnovo non mi riconosce più il piano pro e mi dice di sottoscriverlo nuovamente, quando ho già pagato!!! Ho l'abbonamento annuale rinnovato da due mesi e non utilizzato in quanto non funziona. Il servizio clienti, inesistente!!!!
Non lo consiglio
Thieves!
I paid for a membership a few months ago and the company mysteriously disappeared. Their emails don't work, it's impossible to contact them. They tried to withdraw money from my bank via Stripe, which I paid through. I had to block them at the bank. Every day I get an email from Stripe saying they can't get the money out of my bank. They are trying to rob me. I can't even turn it off, I have written to Stripe who can't do anything about it. I am disgusted and disappointed.
Pessima applicazione
Pessima pessima applicazione ho solo buttato i soldi, da risposte incomplete quando si è fortunati oppure si blocca il che succede spesso, la cosa che mi stupisce sono le recensioni positive sull'app, mi sa che di autentico c'è solo la fregatura.
About Nova AI and my experience
If I could take the one star off and give it probably a negative five star ready because I asked it a question but I gave it my name and then I ask it a question and immediately it prompted me to upgrade to the next level that I had used too many questions for today on my free trial or my and it didn't answer my first question
Took money from me and still keep my…
Took money from me and still keep my account as free and not Pro...it's almost going to be a month a several emails. Total scam, there's no customer service. Zero response to my emails. When it works, it works fine just like any other chat gpt apps. When it comes to memberships, looks like they do not have any staff to handle this. May be one guy, the owner is responding case by case. By the time my turn comes it may be already one year and my subscription period over. We cannot allow these scambags to loot the customers. I sent them my receipt of annual subscription. Zero response.
We emailed to request a refund for my…
We emailed to request a refund for my daughter's account, as we were charged for a full year instead of a one-wek trial. We will share our concerns with our bank and file an official complaint with the UK Financial Services.
It's a scam that let's you register…
It's a scam that let's you register with a google or Apple account that will give them all your informations as usual (don't use them) and then as soon as you want to use ANY function it doesn't work and wants you to pay a subscription, that you can't then cancel.
I even want to give zero star
I even want to give zero star. just a shit app. Even in pro version, cannot answer due to high traffic. absolutely useless
Pessimo
Terrible service, they don't even answer messages and from what I could understand, by asking what they pass off as chatgpt-4, it's not true that it's that version of bot. Often the servers are busy and you don't get answers. And with Claude sometimes he says he has exceeded the number of questions allowed..
Wasted money. Stay away.
Pessimo servizio, non rispondono nemmeno ai messaggi e a quanto ho potuto capire, interrogando quella che spacciano per chatgpt-4, non è vero che è quella versione di bot. Spesso i server sono impegnati e non ottieni risposte. E con Claude a volte dice che ha superato il numero di domande ammesse..
Soldi sprecati. State alla larga.
Used to work great
Used to work great. Now it wont even register any of my responses. This is a scam I think and will stop my subscription. Good on them for getting 20 of my dollars. Add my name to the scammed list :(
If I could put 0/5
If I could put 0/5, I would have done it.
The app is full of bugs, sometimes you need to wait 5mn for an answer, sometimes it just freezes and it never works.
Two questions and the robot is already struggling.
THE CUSTOMER SERVICE IS THE WORST IVE EVER SEEN
I tried kindly to talk about the problems i’ve met, they asked for a video of it. I’ve recorded them and sent it, they never replied. I’ve done it twice.
And when I’m talking about cancelling my yearly subscription (after 2 weeks) and wanting my money back, they send automatic response which doesn’t give any solution.
Don’t buy it, don’t even try it
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







