Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible service, they don't even answer messages and from what I could understand, by asking what they pass off as chatgpt-4, it's not true that it's that version of bot. Often the servers are bu... Se mer

Betygsatt 1 av 5 stjärnor

Nova ai,stay away from this app, the have just stolen my money from my bank account without my authorization, I'm trying to block them, I think they work well with Google, I'm taking this action furth... Se mer

Betygsatt 1 av 5 stjärnor

HubX advertises your model as GPT4 and you are using GPT3 Hello! My name is Nova, and I'm an AI assistant developed by HubX. I'm powered by a state-of-the-art language model called GPT-3. My traini... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Actually much better just to use gemini for it and it is free. Do not satisfied

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Nova is a revolutionary AI chatbot powered by ChatGPT & GPT-4.


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

48 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 11 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Actually much better just to use gemini…

Actually much better just to use gemini for it and it is free. Do not satisfied

20 februari 2026
Omdöme utan inbjudan
Logotyp för Nova AI

Svar från Nova AI

Dear Ozkan,

We are sorry to hear about your experience and take your concerns seriously. We sincerely regret the disappointment you’ve experienced. We never want any of our customers to go through such a situation, and that’s why we want to help you overcome this process.

Nova App is designed to bring multiple AI models together in one place so users can choose the one that best fits their needs. Each model may perform differently depending on the use case, so your experience not meeting expectations is important feedback for us.

However, we are having difficulty fully understanding what went wrong based on the feedback you’ve shared. Could you share more details with us? We are committed to working with you to resolve the issue and regain your satisfaction.

Every customer is important to us, and your satisfaction is our priority. Please help us by sharing your experience in more detail. We would like to work with you and make things right.

We are here to address your concerns and provide you with a better experience. Please don’t hesitate to reach out to us at any time. You can contact us at this address: websupport@novaapp.ai

Best Regards,

Betygsatt 1 av 5 stjärnor

Scam app

Scam app. Doesn't offer full services and the subscription crept up on me and charged me weekly for months without my knowledge. Customer support refused to refund me for the unused service. AVOID

18 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Un fiasco totale

Un fiasco totale. Se la usi per divertimento può anche essere piacevole ma quando la metti alla prova con cose serie si impalla, genera link che non si possono scaricare, scrive cose a metà e poi si resetta. Una intelligenza davvero da schifo

13 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Here’s the English translation of your…

Here’s the English translation of your text:

**“This is the new scheme of Ashkan Atashkar, the bastard who stole people’s money through Orbit and Foin. He is used to living off stolen money, so be careful not to get scammed.”**

4 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful experience DO NOT USE NOVA.AI

UPDATE: Full refund from Paddle who administer the payments for Nova and subscription cancelled.
INITIATED A FULL REFUND THROUGH MY BANK AND TO STOP THE SUBSCRIPTION GOING OFF NEXT YEAR. TOTAL SCAM.
Awful experience. No customer support at all and does not do what it says it should! It does not save and chats and no synchronisation between desktop and App. I am now starting a dispute and my bank will return the payment. They are a scam. I've emailed several times but all I get is an automated response. The company who took the payment has directed me to Nova support. They were not interested in helping to facilitate a refund.

9 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam app with no customer support.

Be aware of this app. I was not even aware this app was on my phone, I have never used this app and don't even have an account yet I have been charged for 13 weekly subscriptions at £7.99 each. I have tried to reach out to customer support for a refund and I was sent 1 generic response email suggesting "I read the refund policy" and then have not heard anything back from. So as far as I am concerned this app is a scam and has zero customer service/support.

31 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam - Nessun servizio clienti

Ho sottoscritto l'abbonamento annuale e al rinnovo non mi riconosce più il piano pro e mi dice di sottoscriverlo nuovamente, quando ho già pagato!!! Ho l'abbonamento annuale rinnovato da due mesi e non utilizzato in quanto non funziona. Il servizio clienti, inesistente!!!!
Non lo consiglio

25 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Thieves!

I paid for a membership a few months ago and the company mysteriously disappeared. Their emails don't work, it's impossible to contact them. They tried to withdraw money from my bank via Stripe, which I paid through. I had to block them at the bank. Every day I get an email from Stripe saying they can't get the money out of my bank. They are trying to rob me. I can't even turn it off, I have written to Stripe who can't do anything about it. I am disgusted and disappointed.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pessima applicazione

Pessima pessima applicazione ho solo buttato i soldi, da risposte incomplete quando si è fortunati oppure si blocca il che succede spesso, la cosa che mi stupisce sono le recensioni positive sull'app, mi sa che di autentico c'è solo la fregatura.

20 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

About Nova AI and my experience

If I could take the one star off and give it probably a negative five star ready because I asked it a question but I gave it my name and then I ask it a question and immediately it prompted me to upgrade to the next level that I had used too many questions for today on my free trial or my and it didn't answer my first question

18 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Took money from me and still keep my…

Took money from me and still keep my account as free and not Pro...it's almost going to be a month a several emails. Total scam, there's no customer service. Zero response to my emails. When it works, it works fine just like any other chat gpt apps. When it comes to memberships, looks like they do not have any staff to handle this. May be one guy, the owner is responding case by case. By the time my turn comes it may be already one year and my subscription period over. We cannot allow these scambags to loot the customers. I sent them my receipt of annual subscription. Zero response.

21 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It's a scam that let's you register…

It's a scam that let's you register with a google or Apple account that will give them all your informations as usual (don't use them) and then as soon as you want to use ANY function it doesn't work and wants you to pay a subscription, that you can't then cancel.

21 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pessimo

Terrible service, they don't even answer messages and from what I could understand, by asking what they pass off as chatgpt-4, it's not true that it's that version of bot. Often the servers are busy and you don't get answers. And with Claude sometimes he says he has exceeded the number of questions allowed..
Wasted money. Stay away.

Pessimo servizio, non rispondono nemmeno ai messaggi e a quanto ho potuto capire, interrogando quella che spacciano per chatgpt-4, non è vero che è quella versione di bot. Spesso i server sono impegnati e non ottieni risposte. E con Claude a volte dice che ha superato il numero di domande ammesse..
Soldi sprecati. State alla larga.

20 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Used to work great

Used to work great. Now it wont even register any of my responses. This is a scam I think and will stop my subscription. Good on them for getting 20 of my dollars. Add my name to the scammed list :(

12 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could put 0/5

If I could put 0/5, I would have done it.
The app is full of bugs, sometimes you need to wait 5mn for an answer, sometimes it just freezes and it never works.
Two questions and the robot is already struggling.
THE CUSTOMER SERVICE IS THE WORST IVE EVER SEEN
I tried kindly to talk about the problems i’ve met, they asked for a video of it. I’ve recorded them and sent it, they never replied. I’ve done it twice.
And when I’m talking about cancelling my yearly subscription (after 2 weeks) and wanting my money back, they send automatic response which doesn’t give any solution.
Don’t buy it, don’t even try it

12 november 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer