Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

don't use Nova.ai, don't do it. I have tried it today and it's horible. very very very slow videos, they will not work on youtube or anywere. videos are very slow they will drive you crazy hhh don't... Se mer

Betygsatt 5 av 5 stjärnor

WeAreNOVA is a great and intuitive video editing tool with some AI wizardry and simple drag & drop interface. Very easy to use, invaluable for subtitling and transcription. Also tried translation to... Se mer

Betygsatt 1 av 5 stjärnor

Where should I begin? I subscribed and paid for an annual subscription on July 17, 2023. However, on August 24, 2023, my subscription suddenly reverted to free mode. Despite sending multiple emails se... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The app itself wasn't very helpful which is why I canceled before trial was up, and just to be safe I sent an email and was assured my account was deleted and no charges would come....here we are 3 da... Se mer

Företaget har svarat

Företagsinformation

  1. Videoredigering
  2. Programvaruföretag

Skrivet av företaget

Nova A.I. is a browser-based video editing platform powered by AI that includes automatic subtitling, translation, and transcription! Easily cut and edit your videos, no editing experience is needed. Nova's simple drag-and-drop interface makes it faster for you to edit your videos for digital and social media. No installation needed. *Nova is currently a browser-based video editing platform and is not yet available as a phone app*


Kontaktuppgifter

1,8

Dålig

TrustScore 2 av 5

33 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

don't use Nova.ai

don't use Nova.ai, don't do it.
I have tried it today and it's horible. very very very slow videos, they will not work on youtube or anywere. videos are very slow they will drive you crazy hhh don't do it. don't subscribe because they will not give you the refunds, you will not get your furnd so again don't subscsbribe, you will be so dessappointed and don't give your bank detail or card details.I have canceled my subscribtion just after 1 hour or 2 but no refunds and i am upset about it so again don't do it. it's kind of scam.

17 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nova ist keine gute KI.

Nova ist keine gute KI,man kann nur 3 Tage kostenlos schreiben.Danach muss man Geld bezahlen.Es sollte mehr kostenlose KI Chatbots geben.Nova AI ist nicht empfehlenswert.

6 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

I paid for a membership a few months ago and the company mysteriously disappeared. Their emails don't work, it's impossible to contact them. They tried to withdraw money from my bank via Stripe, which I paid through. I had to block them at the bank. Every day I get an email from Stripe saying they can't get the money out of my bank. They are trying to rob me. I can't even turn it off, I have written to Stripe who can't do anything about it. I am disgusted and disappointed.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

3 not Free !

I signed up for the free 3 day trial which isn't free. I had to pay $1.00 ( false advertising ! Free ! Not ! ) I tried to pay it with my cash app and was told through the site that I had to link cash app to Google pay to pay it. So I did and it ended up getting a full years price from me. The 3 day trial $1.00 spot is so close to the year subscription space that I unknowingly touched it I thought I authorized the free one , no it was the year. I feel they were purposely placed them so close together that you choose it and don't notice until to late. It states no refunds. Cash app investigated it trying to get me a refund, but it wasn't their error not AI Nova so no refund of $59.99 for me. So since I paid it I tried it out. The astrology app started out ok then wanted a lot of personal info from me such as full name date/time/ place of my birth, my surname and zodiac sign . It had given me the horoscope for a Sagittarius when I'm Capricorn and the name and other info in spy app was totally not the person I wanted info about. I asked the boys if they sold or shared my info or if it was scamming users ? it of course said no, but I had a feeling something wasn't right. I had cash app cut the link to Google pay and future requests are blocked ! I wonder how many others have been stuck with a year they didn't sign up for because they can't get a refund ? Very bad customer service right from the start !

4 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This app was charging me twice each…

This app was charging me twice each month. I contacted support and they did nothing. I consider this company has stolen my money as I could not use the app as it wouldn’t recognise my subscription. I have cancelled and will find an app bigger and better than this pain in the neck

27 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never had seen this app until they charged $60

if I can give 0 stars I'll. I found today that a $59.99 yearly subscription was withdrawn from my bank account with a Google Purchase*AI C indicator from where the money was collected. The thing is that I went to the subscription and payment area here in the Google Play Store, and found out that this app was the one doing the charges. I checked all my devices, and I don't have this app downloaded at any of them. I don't recall doing any subscription to this app, and I'm sure I don't have it.

16 mars 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I have paid for a one year subscription…

I have paid for a one year subscription and I have rerated spending this money everyday since. The list of basic functionality that does not work is to long to type it all out here, but I'll list a few.
Not able to load new media to where the timeline cursor is, not able to scroll the timeline unless you zoom in or out, no snap fit, and if you use b-roll after you added captions, then you loose your captions and your sound. Then they have a 2 day refund policy that is only valid if you've not used the software.

They do this because they know everyone will refund after just using the tool for one day.

I gave them 2 stars because although their support is not able to resolve any issues, they do respond quickly, and the Getty videos and images come in handy.

18 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The app itself wasn't very helpful…

The app itself wasn't very helpful which is why I canceled before trial was up, and just to be safe I sent an email and was assured my account was deleted and no charges would come....here we are 3 days later and I've been charged! Still waiting for a response about a refund, can't find a phone number anywhere so have to communicate by email. Over all not a good app and not trustworthy

17 september 2024
Omdöme utan inbjudan
Logotyp för Nova A.I.

Svar från Nova A.I.

Dear Connie,

I’m afraid you’ve reviewed the wrong company. We are not an app and we don’t have a trial account. We are a video editing platform: www.wearenova.ai

Could we ask you to kindly double check and remove your review as it's not about us? Thank you!

All the best,
The Nova A.I. Team

Betygsatt 5 av 5 stjärnor

Great tool and great support.

Great tool and great support.
I don't remember using a tool as great as this. It's affordable, I can invite collaborators and make all my dubbing videos.
Highly recommended.

28 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Personal attention from the owner...wow!

Besides this being a great and highly effective program that makes subtitling my videos almost effortless, the personal attention from Michael Moss at Nova A.I. (a real person!) is second to none. I've spoken with Michael a couple of times now, and really, about minor issues, and in the first call, he gave me a tutorial on how to use the program...wow! I'll be happily buying more hours, as I need them.

7 mars 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I have used Nova

I have used Nova. Ia since May. 2023, I really have no problem with the application, the problem I have is with support. I have emailed them several times about me paying for the upgraded version with copy of my receipt from Apple, it still hasn't been upgraded. I have done this several times with no response back from them, they still haven't contacted me. I like the app, but want them to fix my status. I don't feel like i'm getting the full potential out of the website that I purchased.

5 februari 2024
Omdöme utan inbjudan
Logotyp för Nova A.I.

Svar från Nova A.I.

Dear Summer,

We think you might be writing about another company - We are a video editing platform: www.wearenova.ai

Could we ask you to kindly double check and edit your review if it's not about us? Thank you!

All the best,
The Nova A.I. Team

Betygsatt 1 av 5 stjärnor

Very disappointed

Very disappointed. I recently subscribed to this tool. I quickly realized that I don't have the proper skills to operate it. So, about 3 or 4 days later, I sent an email and asked for a refund. They immediately replied that they would process the refund and asked me to downgrade to the free version. I did so immediately.

After that and almost two weeks later, I got zero replies when I ask them via email or even chat (they used to reply immediately, but now they don't even reply) about the status of my request. Meanwhile, when I log into my account, I see that I'm already on the free version.

Judge for yourselves what kind of ethics this is.
I have the emails and the print screens, if necessary.

7 december 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer