Ho fatto l'ordine e il 25 di luglio ho ricevuto email di conferma per la preparazione dell'articolo. Al 18 di agosto il mio pacco non risulta neanche ancora inviato. Tutti i tentativi di fare reclamo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve placed my order two weeks ago, no shipping information whatsoever. I tried to contact them via mail (they have typeform, not even showing an email), via instagram, and, you guessed it, no resp... Se mer
Företaget har svarat
J'ai commandé 2 articles fin novembre. Colis reçu le 9 janvier. Dommage pour Noël. Le service client a communiqué régulièrement pour informer de l'allongement du délai de livraison et proposer le remb... Se mer
Great quality and really comfortable. The oversize is smaller than I expected but it fits perfectly!
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Nostalgic Apparel Co., we are lovers of the 80s, 90s, and y2k. We are passionate about bringing back those moments and capturing them in our clothes. Our designs are not just about fashion, they are about reliving the past and celebrating the nostalgia of those eras. Our collection includes a variety of t-shirts, hoodies, and accessories, each carrying a unique and nostalgic design. From "Kame House" to "Somebody That I Used to Know" and "Where's my Childhood?", our clothing is designed to evoke memories and spark conversations. We are proud to offer 100% organic and vegan cotton products that are plastic-free. We care about the environment and ensure that our products are certified by FairWear, OekoTex, and PETA Foundations. We also provide free worldwide shipping on all orders over 60€, making our products accessible to customers around the globe. We invite you to join our community and subscribe to our newsletter for discounts and new releases. At Nostalgic Apparel Co., we're not just a clothing brand, we're a journey back in time. Join us in our journey of nostalgia and relive the moments that made us who we are today.
Kontaktuppgifter
Storbritannien
- nostalgicapparel.com
3,2
Medel
342 omdömen
Har besvarat 100 % av sina negativa omdömen
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Commande sans nouvelles
J'ai passé commande le 7 Août, nous sommes le 26 août et malgré les tous les mails envoyés, je n'ai eu aucun retour. Je n'ai aucune nouvelle de ma commande ou de la livraison. Je vais demander remboursement à PayPal.
7 augusti 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Romain! We apologize for your inconvenience. We've reviewed your case and have verified that you have all the shipping information for your order in your email. We hope everything is resolved soon.
Order not yet received from july 25
Despite several email sent, after a month, I still haven’t received the order or any confirmation of shipment.
I am very disappointed, and since it was meant as a gift, this delay has caused me significant inconvenience. Terrible customer service management and poor logistical organization. I do not recommend this frustrating experience.
25 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Jessica! We're sorry about what happened with your order. We've checked to see if your case has been resolved via email. We hope we were able to help.
VOLEURS - ARNAQUES PUISSANCE 1000
Je suis contrainte de mettre une étoile mais ils ne l'a mérite même pas !
Site 100% Fake ! Ce sont des voleurs & des menteurs !
Commande passée il y a 1 mois, JAMAIS RIEN REÇU MÊME PAS UN NUMÉRO DE TRACKING !
Soi-disant car ils ont un "problème généralisé dans l'envoi des commandes" ! Ce qui n'est pas mon problème !
Au début, ça trouve des excuses en disant que ma commande passe en prioritaire, qu'on veut bien me rembourser et tout le blabla habituel ...
Maintenant, depuis 5 jours, plus AUCUNE NOUVELLE, AUCUNE RÉPONSE DU SERVICE CLIENTS, que ce soit via Mails, via Appels ou via Insta, ils font les morts !
Pourtant mes 72 euros ils les ont encaissés recta hein !
Et quand t'as le malheur un jour de leur dire qu'ils pourraient au moins faire un geste commercial on te répond "Désolé mais non ne pouvons pas faire cela" sans explication !
J'ai beau les harceler, ils ne répondent absolument pas, ils ont encaissé le pognon, le reste ils se torchent avec !
J'ai bien évidemment deposé plainte a Interpol, à la Chambre du Commerce & contacté Test Achat.
Malheureusement, les 3 organismes sont unanimes, ils n'en sont pas à leur coup d'essai, ce serait des pro dans le domaine de l'escroquerie !
Et Mme P. C. M. qui est derrière le peu de mails auxquels ont vous répond n'est rien d'autre que la responsable de l'escroquerie !
En Bref, PASSEZ BIEN VITE VOTRE CHEMIN & NE COMMANDEZ JAMAIS RIEN CHEZ EUX !
22 augusti 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Claire-Hélène! We're sorry about what happened with your order. We've reviewed your order and verified that it was delivered several days ago. We hope everything is okay and apologize again.
Still No Order, No Response
I am very disappointed with this shop. I ordered a T-shirt on August 8th, and as of August 21th I still haven’t received it. The delivery time is unreasonably long, and what’s worse, the customer service hasn’t responded to my inquiries. At this point, I’m not even sure if I will ever receive my order because I get zero shipping information. Very frustrating experience and I cannot recommend this store.
Update 08.09.2025: After my review, customer service reached out and explained the delivery issues. I have now received my T-shirt and I’m very happy with the quality, fit, and material. Overall a good product, but delivery time and initial lack of response could be improved.
21 augusti 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Emil! We are very sorry to hear about your experience. We have sent you an email to help you with your order.
Svar från Nostalgic Apparel
Thank you very much for your feedback, Bruno!
Ordine mai spedito
Ho fatto l'ordine e il 25 di luglio ho ricevuto email di conferma per la preparazione dell'articolo. Al 18 di agosto il mio pacco non risulta neanche ancora inviato. Tutti i tentativi di fare reclamo o contattare l'azienda sono stati inutili, così come il mio tentativo di chiedere rimborso. Garantivano spedizione in 4-6 giorni lavorativi, poca serietà e nessuna affidabilità
25 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Eleonora! We apologize for the delay in your delivery. We've checked that we responded to your email and that you can find your package tracking in your inbox. We're deeply sorry for your inconvenience.
Je n’ai toujours pas reçu ma commande…
Je n’ai toujours pas reçu ma commande depuis un mois
Ceci commence à être très long et au un mail pour pouvoir les joindre.
C’est vraiment pas un site sérieux
Dommage car de belles choses sont proposées
31 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Nelly! We apologize for the delay in your delivery. We've checked that we responded to your email and hope it's resolved soon.
No information on the shipping
No information on the shipping.
3 weeks since I order and still no idea where my order is.
31 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Yohann! We apologize for the delay in your delivery. If we can help you with your order, please write to us using the contact form on our website, and we will respond as soon as possible.
Good designs, bad quality
Good designs, but the tshirt ripped at the seams my first time wearing it
23 juni 2025
Svar från Nostalgic Apparel
Hi Charles! We're sorry about what happened. If you received a defective item, please write to us using the contact form on the website, attaching a photo of your shirt, so we can help you immediately.
Aucune nouvelle 10 jours après (alors…
Aucune nouvelle 10 jours après (alors que délai de livraison indiqué 5-7 jours)
Pas de réponse au mail, j’ai ouvert un litige paypal et je ne devais pas être la seule puisque j’ai été remboursée immédiatement.
10 augusti 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Aurélie! We apologize for the delay. We've sent you an email informing you about the status of your order.
Ik moest leren om niet over te reageren…
Ik moest leren om niet over te reageren en dingen in mn hoofd groter te maken dan ze zijn, want het is allemaal onzin. Het is eerder referentiewanen of psychotische symptonen
27 juni 2025
Svar från Nostalgic Apparel
Thank you, Nick!
the fabric, the fit, and the design are all top-notch.
I absolutely love the quality of the t-shirt—the fabric, the fit, and the design are all top-notch. You can really tell care went into making it. That said, the wait time between ordering, shipping, and delivery felt a bit too long compared to other companies. However, I was so happy with the product that I’ve already ordered more!
26 juni 2025
Svar från Nostalgic Apparel
Hi Adriana! Thank you for your feedback and we apologize again for the delay in your delivery.
Ho ordinato 3 magliette 2 settimana fa
Ho ordinato 3 magliette 2 settimana fa, nell'ordine garantivano la spedizione in 4-5 giorni lavorativi, ma non state spedite, stanno ancora preparando l'ordine.
Sconsiglio!
21 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Alexandra! We're sorry about what happened. We've reviewed your case and verified that we responded to your request.
Disappointing Service and Poor Communication
Placed my order on 07/07/2025 and it took 3 weeks to arrive – well beyond the estimated 5–7 working days. I received no shipping confirmation or delivery notification and only got an update after I chased them. No apology or explanation was offered at any point. The items are great, but the poor communication and slow delivery really let the whole experience down. Wouldn't order again based on this service.
**UPDATE**
I appreciate your response, but unfortunately the same issue has happened again with my most recent order. I have received no confirmation email this time either, and it has now been over a month since placing the order – I still don’t have my items. This is really disappointing and makes me feel like the communication and delivery problems are ongoing rather than a one-off.
28 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Becky! We're deeply sorry for your inconvenience. We've verified that we sent you the shipping confirmation email, and we don't know why you didn't receive it. We also emailed you with the information.
We hope you can forgive us, and we also hope you enjoy your order.
Niet bestellen!
Niet bestellen!!
Heb nooit mijn bestelling gehad.
Wacht nu al 17 dagen
20 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Dear customer: We apologize for your inconvenience. We don't have your name or order number, and you haven't responded to our request for information. We regret that we are unable to assist you through this means. If you need any assistance, please contact us using the contact form on our website, and we will be happy to help.
Svar från Nostalgic Apparel
Thank you so much, Hernán!
Service is really great
Service is really great. Made a mistake while ordering and they changed it directly free of charge. Very friendly experience.
21 april 2025
Svar från Nostalgic Apparel
We're glad we could help with your order, Tim!
Thanks for your review!
Placed a order 17 days ago no update on…
Placed a order 17 days ago no update on shipment or anything!
Poor service I hope to receive the t-shirt soon - Ryan odoha
7 juli 2025
Omdöme utan inbjudan
Svar från Nostalgic Apparel
Hi Ryan! We regret that we are unable to assist you through this means, as you have not responded to our request for information regarding your order. If you need any assistance, please contact us at help@nostalgapparel.com and we will be happy to assist you.
Good service
Good service. Very responsive. The delivery to Germany was made in around 10 business days
29 april 2025
Svar från Nostalgic Apparel
Thank you for your feedback, José Daniel!
Detta är Trustpilot
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