This company is misleading. The following ad on Facebook: Why do fragrance lovers shop at Nose? - Enjoy the French prices in euros - No customs or clearance fees—no ext... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
This company is misleading. The following ad on Facebook: Why do fragrance lovers shop at Nose? - Enjoy the French prices in euros - No customs or clearance fees—no ext... Se mer
Företaget har svarat
Wahnsinnig guter Service! Ich habe schon mehrmals im Shop bestellt nach Österreich. Bei meiner letzten Bestellung kam leider das Parfüm beschädigt an (das Label war leider schon herunten), darauf habe... Se mer
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Although the wait was a bit longer than expected, and the tracking was not updated - they quickly replied as to order ETA when asked. As for the package with samples - I honestly expected something mo... Se mer
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Ich habe mehrere Proben bestellt. Eine Probe wurde falsch abgefüllt, ich hatte einen anderen Duft bestellt als gesendet wurde. Habe bereits dreimal an den Kundenservice geschrieben ob mir das Geld rüc... Se mer
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Curateur de parfums et de produits de la beauté, Nose est à l’avant-garde d’une sélection de plus de 800 parfums et 1500 références. Nose a été développé autour d’une idée maîtresse : établir son diagnostic olfactif pour trouver le parfum idéal.
20 rue Bachaumont, 75002, Paris, Frankrike
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went smoothly they gave a bunch of samples free of charge and had very premium packaging and package came very quick they even included paper strips to try different perfumes.
Will definitely order many times going forward

Svar från NOSE
So far so good!
I placed my order on Dec 24th and I received within five days from France to the USA. It came in a very well protected package and I am very excited for the $169 US savings. They included six perfume samples that it will last me for years! First time purchase on this website. I am planning to visit the store in my next trip.

Svar från NOSE
I was a little apprehensive based on some other reviews, especially ordering internationally, but I’m so glad I ordered; my experience with 2 orders has been terrific! First, I ordered a refillable fragrance spray bottle that was backordered with no restock date (this was stated clearly on the website, but I was willing to wait). After a few weeks I contacted them to ask if I could change the order to a different color that was currently in stock. They agreed and, although they unfortunately sent the incorrect size initially (10 ml instead of 50 ml), I notified them of the error, they apologized, paid for my return shipping, and promptly sent the correct item. My second order - a 500 ml bottle of fragrance - arrived quickly and intact. The packaging for both orders was excellent and seemed like it would withstand all but the most egregious courier mishandling. They even did a nice favor by honoring a promotion to include a free gift, even though it that had expired a few days before I placed my order. The free samples they included with each order were also delightful, and their pricing for the items I purchased was simply unbeatable stateside. A huge thanks to Carole for the friendly and prompt communication throughout, and for making me feel as though my business is truly appreciated!

Svar från NOSE
Nose is good until something goes wrong with an order. Placed an order on October 31st 2023 and received half of my order promptly. I notified customer service and was told the other half would be shipped on the next restock. It was not. No email no notification nothing, until I reached out to customer service. At this point I was told my missing items had shipped. Inquired about tracking and none was given, so I gave it a couple of weeks before I had to reach out again. Was told by customer service they could not find the tracking and was questioned if I had received the order or not. Another week goes by and no email no tracking nothing from customer service. I opened a paypal dispute on December 7th almost six weeks later.
Nose questioned me and judged my character as to why I had opened a dispute. I accepted a partial refund. I feel like I was lied to and thrown to the side, for this I can not recommend Nose. I was given many excuses that did not add up, ultimately the customer was not taken care of in the way a reputable business should.
Avevo acquistato altre volte in passato senza problemi ma l'acquisto di
Ottobre 2023 è stato per ora un disastro. Non mi sono arrivati i profumi, li ho tempestivamente informati con foto della scatola arrivata con i soli campioni omaggio, mi hanno fatto firmare una dichiarazione di veridicità e ci siamo scambiati varie mail per spiegare più volte l'accaduto. Mi aspettavo che mi avrebbero rimandato velocemente quanto non ricevuto, colpa dei loro corrieri avevano perso o peggio. invece no sto ancora aspettando la conclusione dell' indagine che hanno aperto sui loro corrieri, sempre che arrivino a capo di qualcosa. Per il momento non ho la spedizione per cui ho pagato 180€ né un rimborso.

Svar från NOSE
i’ve been searching for megamare for a long time, but this time I found it on noseparis. The order didn’t arrive but I’m sure it will and I’m sure it’s gonna be good I have got six free testers I took Xerjoff Naxos, BR540, Terroni and I'm honesly happy, now i'm waiting for it to come, also the support team is very kind and fast.

Svar från NOSE
Bonjour. Je suis très contente aujourd'hui 6 septembre 2023 j'ai bien reçu mon parfum Floris London Jeremyn Street il est arrivée très rapidement .

Svar från NOSE
I absolutely love Nose Paris. I’ve made two separate orders from them and both experiences have been amazing. Packaging is super secure and lots of free samples. I also got my package all the way in the states in 3-4 days. I am most definitely a forever customer now.

Svar från NOSE
J'ai commandé des échantillons facturés 4 € chacun. Deux étaient quasi vides, le parfum ayant coulé sur l'étiquette. Ils ne contenaient donc pas 1,5 ml de parfum comme Nose l'a prétendu après ma réclamation. Je suis très déçue par la qualité du service après-vente.
Ho acquistato un profumo creed da 500ml, risparmiando 100€, che in circa 3 settimane mi è stato consegnato. Dopo averlo confrontato con quello in profumeria, è risultato meno persistente e quindi li ho contattati per chiedere spiegazioni. Mi hanno dapprima chiesto di spedirlo indietro per far fare un’analisi a creed e rispedirmene un altro, ma dopo un po di insistenza mi hanno rimborsato l’intera somma e regalato il profumo (valore 660€). Le teorie sono due: o il profumo era falso o “allungato” e volevano evitare problemi, oppure era originale, ma evidentemente “fallato” e sono stati così seri da rimborsarmi. Nel dubbio 3 stelle, ma grazie per il rimborso!
All the negative reviews made me very hesitant at first, but there were a couple of good ones, and that helped me go ahead and try ordering anyway, especially since they had my love Untitled in stock. It's a very hard to find perfume, so I am especially glad that all went well, so here I am joining in to share my positive experience! The delivery method I chose was DHL. And it arrived to USA within 3 days of me placing the order, with all the steps of my package's adventures well communicated. Everything was packaged perfectly, with all of the samples I've requested attached, and the perfume seems authentic. I am very excited and grateful, and would absolutely try ordering more from Nose in the future, just hopefully the experience would be just as great! Very happy!!
I ordered from Nose to ship to United States. I ordered on a Friday and my package arrived safely via DHL the following Thursday. Everything was tightly packed and in perfect condition. I was able to save about 150 by ordering Baccarat from Nose. Very good experience.
If something arrives shattered/broken, they will do everything in their power to not remedy the situation. Buyer beware. Make sure you purchase with a good credit card that can protect you. It’s been weeks and they have tried to dodge reimbursing me in every way: ignoring my emails for days, blaming me for accepting a damaged DHL package (luckily I saved the undamaged box), and finally, adding insult to injury, explaining that since they (cue violins) are just a small business, they must reach out to the manufacturer for … guidance? Not sure how/why this affects their customer at all. But wow, once you file a claim with your credit card, they sure do take note…they don’t resolve the problem, they just resent that you were able to thwart their inaction.
J'adore ce site ,, énormément même , malheureusement il y a 1 Problème de sérieux évident à chaque commande .
En avant dernière commande j'avais reçu un échantillon qui m'avait beaucoup plu . J'ai donc commandé le Parfum et mauvaise surprise de constater qu'il n'avait rien à voir avec l'échantillon reçu . Celui ci à une prédominance de Rose , odeur que je n'apprécie pas du tout . Bilan : 230 € jetés à la poubelle .
Lors de ma commande 1 autre Mini parfum était offert par la marque . Je ne l'ai jamais reçu non plus . A la place 6 autres échantillons ne correspondant pas du tout à mes attentes .
Ils m'ont même facturé les échantillons gratuits et j'ai du les contacter 2 fois pour être remboursé ..
Les commandes effectuées ne figurent non plus jamais dans leur historique ; je ne vois donc pas l'utilité d'en avoir un ...
C'est vraiment dommage car ils possèdent beaucoup de choix mais le professionnalisme ne semble pas être leur point fort ! Trop de négligences
Ho fatto un ordine a novembre, risulta che il profumo non sia disponibile, ho scritto varie email per avere informazioni e chiedere un rimborso nel caso l'ordine non potesse essere evaso. Non ho ancora ricevuto nessuna risposta.
Profumo arrivato con un po' di ritardo.(con spedizione normale)ma tutto ok il profumo e arrivato in perfetto stato e tutto nella norma.
A year ago I gave them actual 5*. There was an error on their side, but it has been resolved and I received ordered item.
This year, before Christmas I have ordered again with them. It was mistake. Same error has appeared. After you order, for the item to be delivered to the UK, they won’t send it to your address. Instead they will send it to some other place. In my case it was Universal Services in Luton. I live 240 miles away, got confirmation with my home address, but they will still claim “I have changed the delivery address”.
When I questioned that Carole said I can ring DHL UK to rearrange the delivery. I’ve tried and sadly it couldn’t be redirected. Additionally Carol claims it would take them too long to get in touch with DHL UK. It’s obviously not Carol’s fault but clearly Carol doesn’t care or needs more training.
Now waiting for DHL in Luton to send it back to Nose, so I can get my refund.
Ho ordinato un profumo con NOSE il 29 novembre.
C’erano due opzioni di consegna.
Per la prima, quella più rapida, bisognava pagare un’extra per far sì che la consegna avvenisse in 2-3 giorni. Oppure, c’era quella normale in 5 giorni lavorativi che era gratis.
E per fortuna che ho scelto la seconda perché non avevo fretta!
Ad oggi, lunedì 19 Dicembre 2022 non mi è ancora arrivato nulla.
Ho contattato la loro assistenza e mi hanno scritto che il pacco sarebbe arrivato a gennaio.
Attenderò e aggiornerò.
Per ora NON consiglio di comprare da loro.
Aggiornamento:
Ad oggi, 20 gennaio 2023, non ho avuto aggiornamenti dal sito per via del ritardo sulla consegna della merce acquistata.
Ho già aperto una disputa con la banca.
worst online frag company.
i ordered and didnt post it and more than 2 months, i have no response from them.
fraud and worst customer service.
very cheap approach.
They are fraud and one of the worst companies, do not pay your money to them
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