Wow - had my Nixplay for a number of years - absolutely love it looking at my memories. Was devastated this morning to find it was not working ….. Contacted Joe at the Nixplay support - a few email... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am genuinely shocked at the positive reviews about Nixplay. I like the frame and have had it for about 3 years. I paid for the premium subscription for $29 when they started the paid program. I rece... Se mer
Företaget har svarat
I was having difficulty uploading new photos from my iphone. After contacting Nixplay, JD was assigned to my case. After a few email exchanges, JD sent a step by step tutorial that worked. He knocked... Se mer
I was gifted a frame a few years ago, and we watch it nearly every day. Recently, I went to add more photos and discovered that my access had been cut off. I'm not sure what happened, but I reached ou... Se mer
Företagsinformation
Skrivet av företaget
We offer a wide range of frames with cutting-edge digital photo solutions and multimedia features. Find the digital photo frame you’re looking for today.
Kontaktuppgifter
3,9
Bra
1 tn omdömen
Har besvarat 74 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
resolution
JD talked me through the steps to successfully resolve my issue
13 april 2026
Omdöme utan inbjudan
Réponses rapides
Réponses rapides
Problèmes toujours résolus
La politesse est toujours au rendez-vous
Merci
11 april 2026
Omdöme utan inbjudan
Maris is outstanding!
Maris responded quickly to my issue. He practically had to hold my hand through the problem and was very courteous and helpful at all times. I appreciate all he did to help me to get my Nixplay back up and running.
3 april 2026
Omdöme utan inbjudan
Quick and knowledgeable response.
6 april 2026
Omdöme utan inbjudan
Effective support
Quick and effective response to a technical question
13 april 2026
Omdöme utan inbjudan
Bait and switch tactics
Bait and switch tactics - advertised unlimited lifetime storage and went back on their word.
11 april 2026
Omdöme utan inbjudan
When inheriting a frame from my brother…
When inheriting a frame from my brother Joe at nixplay was very helpfully and talked me through how to tranfer the frame to my account. There was some delay on my side getting a suitable remote unit but Joe kept the enquire line open.
8 april 2026
Omdöme utan inbjudan
The battery died and after being…
The battery died and after being replaced, the frame was not working and it was very frustrating. I emailed the company and Par did an amazing job calming me and taking care of the issue very professionally and with a great big smile.
10 april 2026
Omdöme utan inbjudan
Impossible to cancel subscription in…
Impossible to cancel subscription in iPhone app - cancel brings up a modal screen that says Show me the offer (to stay) and below the text No, thanks! - but the text is not selectable. Now they have autorenewed and charged me.
6 april 2026
Omdöme utan inbjudan
Maris in the chat was able to resolve…
Maris in the chat was able to resolve my issue. Nice prompt service!
9 april 2026
Omdöme utan inbjudan
The technician (JD) was quick to respond to my inquiry and provide me with the information that I was searching for.
The technician was
8 april 2026
Omdöme utan inbjudan
Maris was very patient
Maris was very patient and knowledgeable. At my age I am not a tech kind of person so it took several emails to fix my problem with our frame. Maris was kind as well as giving me several ways to find what I needed.
Maris helped me fix my problem without frustration. I think I now understand what to do next time. Thank you for all the support. Span of service time was late March to early April.
25 mars 2026
Omdöme utan inbjudan
Martin dealt with questions and…
Martin dealt with questions and provided great service answering all my questions. Yesterday I dealt with JD and was confused on what I needed to do. He closed the chat a few times and pushing me to email with a tech.
7 april 2026
Omdöme utan inbjudan
Great service
Par answered my email quickly and addressed my concerns and fixed the problem
3 april 2026
Omdöme utan inbjudan
Par was excellent and very…
Par was excellent and very knowledgeable and helping me with my situation, took time and helped me all along the way
2 april 2026
Omdöme utan inbjudan
Fantastic service
Maris seemed dedicated to finding a resolution to my problem. It took some back and forth but Maris' efforts are really appreciated. My issue is resolved and Nixplay is lucky to have Maris on staff!
2 april 2026
Omdöme utan inbjudan
Positive experience with Agents
the agents always got back with me and provided easily understood solutions
29 mars 2026
Omdöme utan inbjudan
Quick response to my problem from Par
Quick response to my problem from Par. Excellent service
1 april 2026
Omdöme utan inbjudan
Issues sorted out quickly efficiently
Love the frame. The subscription package for Nixplay Plus is a decent price and offers good value. Had a slight issue with the annual payment and some confusing emails but Joe sorted it out quickly and efficiently. Would highly recommend. Bought one for my elderly mother so that she can sit and watch her memories
1 april 2026
Omdöme utan inbjudan
JD was able to clarify how the new Nixplay is structured.
JD was able to clarify how the new revisions to Nixplay are structured. He was patient and courteous and very informative.
1 april 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.