Ignition Casino Omdömen 1 122

BEWARE OF Ignition casino
I had a really disappointing experience with Ignition Casino. I made a $50 deposit specifically to qualify for a promotion they were advertising, only to be told I didn’t qualify because my deposit was off by ONE penny. One cent. That’s all it took for them to deny the promotion entirely.

What’s frustrating isn’t just the technicality—it’s how inflexible and unsupportive their customer service was about it. There was zero effort to work with me, no consideration of intent, and no attempt to make it right, even though it was obvious I deposited for that exact offer.

It honestly feels misleading to promote these deals so heavily and then hide behind such a tiny technicality to deny players. Situations like this make it hard to trust their promotions at all.

If you’re thinking about depositing for a bonus, be extremely careful and double-check every detail down to the cent—or better yet, consider playing somewhere else. This experience left a really bad impression.

I don't believe that the scratch card can't be manually overridden I think that is a pitiful response and I clearly only deposited $50 for the scratch card so to not even offer me anything after clearly seeing what my intention was combined with my previous deposits I have never once deposited $50 not one time and to just tell me oh well better luck next time just shows you what kind of customer service you guys actually have. Customer satisfaction and customer retention is definitely not your number one priority. Thanks for the explanation though. I will never play at ignition again. Toodles

Substantiating the review from Nico Ruie( Joe). Yes i'm that cousin. Ignition is outright wrong and messed up for this situation. They DID NOT pay my cousin $3500. He deposited $600 and won the $3500. He met all the requirements to withdraw and when he did, was emailed back a letter saying the withdrawal was declined and listed about 10 things from him not being real, to using a VOIP, to not being a first time customer etc.... no evidence no questions, just it has been reviewed and his account has been closed and money forfeited. ALL decisions FINAL . He talked to someone on live chat who did not help, then got to a manager, who also said the same. He needed the money for his lawyer fees the next day, thought the larger welcome bonus would be advantageous for him to use and sent him a link. I was wrong and feel like a jerk steering him down the wrong path. I hope Ignition does the right thing and fixes this not only because its the right thing to do, but he's not kidding about his plans. Joe's a relentless and stubborn taurus that will see things thru if he is hyper focused on it. And guess what, this is ALL he's been talking about to EVERYONE the last two days. So do the right thing Ignition. And yes I am HOF level on Bovada. and all because the service at Bovada is always friendly and helpful. Their slots pay out...(check my review for Bovada) they pay out quickly, and its super fun to use. Only downside is not a very deep collection of slot games but what does it matter if you dont ever get paid....you wont even get an explanation.

Bots are rife on this site. People are using AI bots to cheat. It's quite obvious and has been researched. Ignition Casino is doing nothing about it. They may say they are but they aren't. You are losing money while Ignition Casino is making money and so are the AI bot scammers. The ROI for them is positive. It's a nice side hustle. This is neither hyperbole or a rant from a bad streak of luck. These are facts.

Legit so far. They gave me a bonus and after the playthrough they cashed me out 490. Great site.

I've won and cashed out several times with ease and speed. Their referral bonus is above and beyond any I've seen and they deliver. Excellent site for fun and wins!

The poker tourneys was simple and easy with no cross talk which I like. Casino their so so. Winnings easy withdrawals.

I get a referral link from my cousin telling me to join. After depositing $600 i complete the roll over requirements and am sitting on about $12,000. i can withdraw but continue to play, losing and eventually settling at $3500. Exactly what I owe my lawyer and am planning on paying him later today. I check the status of my withdrawal and see an email from Ignition that has a multitude of possible offenses but does not state which specific one they are accusing me of. Its states .
> Hello,
>
> Upon investigation, it has been discovered that you are in breach of our Refer-a-Friend Terms of Service. We’d like to bring the following term(s) to your attention:
>
> • The Tell A Friend bonus is intended to reward existing players for introducing "NEW" customers to Ignitioncasino.eu and as such, any abuse of the referral program will not be tolerated. Examples include but are not limited to:
> • Opening an account solely for the purpose of obtaining a referral bonus.
> • The usage of VoIPs, a VPN, proxy or similar service that masks or manipulates the identification of your real location.
> • If we are unable to validate each players’ individuality or if the new referred accounts are not considered genuine.
> • The referring player or referred friend are considered bonus abusers.
> • Ignitioncasino.eu reserves the right to restrict eligibility for Tell A Friend bonuses, forfeit winnings, or carry out further sanctions on an account If it is found to be in violation of any of the herein mentioned terms.
> • If a referred player is found to be violating any terms of service your account may also be negatively affected.
> • Please see Ignition’s Terms of Use for general rules which apply to any and all promotions.
> By breaching our terms, the decision has been made to terminate our business relationship with you. Additionally, all winnings accumulated in your account due to this breach are forfeit. This decision was made with careful consideration of all the evidence and is final.
>
> Regards,
> Ignition Investigation Team

I speak to a live chat agent and they tell me theres nothing they can do and that they have reviewed the evidence. However they are not allowed to show me said evidence. I am absolutely bewildered to what the heck is going on. My cousin gave me a link and i joined and deposited. I am over at his house for a few days because of a remodel going on at mine. I fill out the application truthfully and give them my money hoping i can just win enough for my lawyer fees. I win that and much more, being the degenerate that I am, I keep playing and almost lose it all back. I stop myself and initiate the withdrawal process first to protect my position. Now I have nothing. no $12,000 no $3500, not even my initial deposit of $600. Hell, I dont even have an explanation to what it is I even did wrong. I tell them I have ID proving I am who I say I am, a genuine new customer and player. No response, these guys are criminals. They are thieves who play only by their own rules and which almost always favors them. This shows the absolute fraud of a company Ignition truly is. They will do anything to prevent you from winning even if it means taking all your money and not having to tell you why they did it. I am looking into a possible class action lawsuit against Ignition Casino for deception and fraud, and the taking of money that does not belong to them. If anything similar has happened to you, please tell me your experience and what you would like to see happen...

UPDATE:

Seems to be the best casino overall in the last 30 days...withdrew 2400 on 4/6...previous 31 days of deposits totalled around 700.

It’s been years playing on here! My first ever site and it’s been up and down lol and lot of down but I can’t complain I’ve won on here numerous times.. and even though sometimes you question the platforms security and etc but hey gotta play ya A game and get lucky lol.. so I am happy with site somewhere to play besides Acr! Smh lol god bless all and see ya at the table where I will destroy you all lol jk

The place is a joke the slots do not pay out . I would not recommend this casino to anyone

Ignitioncasino.ooo ( in Australia) is a great place to play online, with good wins, helpful staff and the ignition discord is by far the best discord I have found. The Community Manager Ruffalo is one of the most dedicated members of the entire Ignitioncasino family and an asset to the company! Every week offering great prizes to keep members engaging with ignition casino, and going that extra mile to keep the members/customers happy and returning to the ignition casino. The new sheriff Esgabes is a dedicated community member who is always online and ready to help in any way he can. Without the discord and its 2 main community leaders ignitioncasino wouldn't be what it is today! So many good people involved and so many great prizes, its one big happy family! SPARKIES 4LYFE

Love Ignition Casino would definitely recommend

The casino is legit when it comes to big wins and speedy payouts!

Ignition Casino's Discord is the best community ever! 🙌 The Community Manager, IGN Ruffalo is the best! 🫡 All of the members are so cool! ❤️‍🔥 & all of the mods are very, very helpful. 🙏

Idk what to say with the newest reports on cheating in the poker side. It used to b my favorite place to play poker at. I still play the casino side and still win a little here n there

I had no real issues with the casino until they sent me a survey to my email stating that they would pay me $10 if I completed it. I completed it, waited until the last day for them to pay me. I waited until the day was over and contacted them.. showed them the email they sent me but support still said that they have no record of sending me the survey or any record of me completing it. If they will cheat you with the small things, they’ll cheat you with the bigs wins too.

One of my favorite online casinos to play on , always easy to withdraw and lots of awesome bonuses!

Ignition Poker is a go to because of my location there aren't other sites for me to play at, I will be honest if I could go to a different site I would. I only say this because when the site is working it is excellent. Numerus times the game has froze on me in critical spots when in tournaments and I was the chip leader and its so hard to win a tournament when you are in rare spots to be chip leader and the game freezes its so upsetting. I sometimes can only get back in the site hours later and when I contact support they are so unhelpful as they check on their end and say they don't see any issues and the tournaments I'm in have like 30k for first prize. This doesn't happen all the time when the site is working its great. I have spent 10's of thousands on this site and although it is a good site when investing so much money its terrible to have to worry about this issue that happens to frequent and support never helps, but its a good site when working.

The games are great winnings are the best takes a lot to hit a bonus to to even get a return