Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mer
Företagsinformation
Skrivet av företaget
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktuppgifter
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Utmärkt
740 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service
Very friendly and fixed the issue right away
20 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers!
Eveerything was good from calling…
Eveerything was good from calling service to technician visit
9 augusti 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you need so you could keep your business running.
Everything was corrected in the timely…
Everything was corrected in the timely manner, and I only had to call once.
12 augusti 2024
Svar från Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Patience is a virtue !
9 augusti 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Excellent tech support and fast…
Excellent tech support and fast resolutions every time. Thanks Aloha Team!
Chad
Mugs Restaurant Group
5 augusti 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
quick and easy
1 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Great customer service
Very helpfull on resolving my issues and always so proffesional
1 augusti 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The representative was very helpful and…
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
29 juli 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Ignorance of how our system is set up
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both.
Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing?
I dont know, but whats worse is you guys dont know.
1 augusti 2024
Svar från Aloha by NCR Voyix
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Ease of communication and trouble…
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
31 juli 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The tech was able to get me the access…
The tech was able to get me the access and support needed for me to be able to do what I need to do.
16 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Fantastic as always!
22 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Svar från Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.