Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mer
Företagsinformation
Skrivet av företaget
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktuppgifter
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Utmärkt
740 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful & polite
18 september 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
PS always very helpful and kindly…
PS always very helpful and kindly sharing knowledge needed to attend issues.
12 september 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Support has been unbelievable bad
Support has been unbelievable bad, account relationships manager is very bad.
4 september 2024
Svar från Aloha by NCR Voyix
Hi Jian, this is not the experience we want for our customers. Our team is looking into this and will follow up with you.
Elizabeth M was awesome!
6 september 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Elizabeth M and our support team. Thanks for being a valued customer.
The support tech that helped me was…
The support tech that helped me was amazing. She was on top of it in secure of the problem immediately.
4 september 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Very helpful
31 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Thank you for assistance.
31 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Very quick response our
Very quick response so we can keep our business initiatives moving forward
30 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
The representative was knowledgable and…
The representative was knowledgable and patient. My issue was resoloved in a timely manner.
28 augusti 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Quick fast and easy!
28 augusti 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Tim and our support team. Thanks for being a valued customer.
Reason for great response
What made my experience great was the timeliness in responding to my requests for assistance and the follow through of the agent, Shairra. My problem was resolved very quickly the same day I reached out.
22 augusti 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Shairra and our support team. Thanks for being a valued customer.
helpful and efficient
15 augusti 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
Hi Tricia. Thank you for sharing your experience with us.
The NCR Voyix Team was very helpful
The NCR Voyix Team was very helpful and great in resolving our issues with the POS changes we needed made.
20 augusti 2024
Svar från Aloha by NCR Voyix
Glad to hear you are enjoying Aloha and it’s the right solution for your business. We appreciate having you as a customer.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.