Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mer
Företagsinformation
Skrivet av företaget
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktuppgifter
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
UtmÀrkt
740 omdömen
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
I had used Aloha for a very long timeâŠ
I had used Aloha for a very long time about 12 years maybe but now itâs going down the hill like never before. Customer service and tech-support are really bad now. Iâm thinking of switching over to toast.
22 april 2026
Omdöme utan inbjudan
Do not use this company
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a 3 year contract. Taking legal action against this company!
1 januari 2026
Omdöme utan inbjudan
David Montgomery and his team sold me aâŠ
David Montgomery and his team sold me a bill of goods. Lots of promises of significant savings across all sorts of cards. Wrong. My bill went up! David shame on you.
13 oktober 2025
Omdöme utan inbjudan
Service is so slow
Service is so slow. Lose a POS terminal or printer? Call them immediately. First person just acknowledges the issue and starts a case. Takes 3-4 business days before someone calls to ask you to repeat what your problem is. Takes another 3-4 days before they actually send you a quote and request for payment on a replacement. Takes another 3-6 days to actually show up. If it is a POS terminal, then you need to wait another 3-6 days for a tech to come set it up. No one in this company has worked in a restaurant obviously.
16 augusti 2025
Omdöme utan inbjudan
Svar frÄn Aloha by NCR Voyix
Hi, this is not the experience we want for our customers. We'd like to follow up on this matter. We will be reaching out to you directly.
The worst experience!!
The worst experience one small business owner never should endure. Have been with Aloha for 14 years. Finally gave in to there new platform. What a disaster!!! Signed contract March 2024 and still to this day Iâm fighting with them to make it right. Their customer service is horrible!!! You canât get a local rep to come see you. There management team in Atlanta just makes promises but never follow thru. All I ask is for them to come on site and see the system they installed. Iâve spent at least 80-100 hours dealing with the installation and the end product is junk!! From the way they installed (they blame on there contracted employee) to the final product that is total crap.
15 mars 2025
Omdöme utan inbjudan
Svar frÄn Aloha by NCR Voyix
Hi, this is not the experience we want for our customers. Our team is looking into this and will be in touch with you shortly to better this.
Svar frÄn Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
My issue was diagnosed quickly and theâŠ
My issue was diagnosed quickly and the solution was provided immediately.
19 mars 2025
Svar frÄn Aloha by NCR Voyix
Weâre happy to hear about your great experience with our support team. Thanks for being a valued customer.
Very easy to do what I needed
15 mars 2025
Svar frÄn Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
The tech was outstanding in all areas
The tech was outstanding in all areas. Able to resolve issue quickly. Please with his demeanor.
15 mars 2025
Svar frÄn Aloha by NCR Voyix
Weâre happy to hear about your great experience with our support team. Thanks for being a valued customer.
Wonderful customer service!
14 mars 2025
Svar frÄn Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Svar frÄn Aloha by NCR Voyix
Thanks for sharing, Harley. We love hearing this. Weâre glad the team could get the support you needed so you could keep your business running.
Svar frÄn Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Everything was great
5 mars 2025
Svar frÄn Aloha by NCR Voyix
Weâre happy to hear about your great experience with our support team.
My issue was solved quickly in aâŠ
My issue was solved quickly in a professional and courteous manner.
11 mars 2025
Svar frÄn Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
The tech was very professional andâŠ
The tech was very professional and knowledgeable.
He had my issue fixed promptly.
11 mars 2025
Svar frÄn Aloha by NCR Voyix
Weâre happy to hear about your great experience with our support team. Thanks for being a valued customer.
Muy amable y me ayudĂł en todo
11 mars 2025
Svar frÄn Aloha by NCR Voyix
Gracias por compartir su experiencia con nosotros. Nos alegra saber que nuestro equipo resolviĂł su problema de manera oportuna.
This company is prompt and efficient
This company is prompt and efficient. We have been working with them for over three years. They have been very responsive in meeting our needs.
5 mars 2025
Svar frÄn Aloha by NCR Voyix
Thanks for sharing, Erica. We love hearing about exceptional experiences for our customers. Weâre glad our team could get the support you needed so you could keep your business running.
RĂĄpida resoluciĂłn del problema.
5 mars 2025
Svar frÄn Aloha by NCR Voyix
Weâre glad the team could get the support you needed so you could keep your business running.
Svar frÄn Aloha by NCR Voyix
Hi Marc. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.