Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mer
Företagsinformation
Skrivet av företaget
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktuppgifter
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Utmärkt
740 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went well.
25 februari 2025
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca M
JaMarcus Buie
Frost Bank
19 februari 2025
Svar från Aloha by NCR Voyix
Hi JaMarcus. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
16 februari 2025
Svar från Aloha by NCR Voyix
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
The tech was very relaxed and helpful
The tech was very relaxed and helpful. He helped me not to get so frustrated.
13 februari 2025
Svar från Aloha by NCR Voyix
We’re glad our team could get the support you needed so you could keep your business running.
The issue request has been responding…
The issue request has been responding and fixed by quickly. Support is very good experience.
12 februari 2025
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Rápido y fácil
8 februari 2025
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Everything went fine
Everything went fine. I don’t think it is necessary to have to fill out reviews over every call or report. Or even a review after another review or a review on how the review went. It is a bit much
31 januari 2025
Svar från Aloha by NCR Voyix
Hi Nathan. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
The whole company has changed
The whole company has changed. Not for the better. When they "re-structured" it was not to help the guests or the clients. To speak of one component of NCR, doesn't cover the all the issues they have.
16 januari 2025
Svar från Aloha by NCR Voyix
Hi Craig, this is not the experience we want for our customers. Thank you for sharing your feedback. Our team is looking into this.
Svar från Aloha by NCR Voyix
Hi Mateo. Thank you for sharing your experience with us.
everything he asked me to unplug was an…
everything he asked me to unplug was an easy task and thank you for the patience it took me a little minute to look for the correct cords to go back into the pos3
22 januari 2025
Svar från Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Milica and our support team. Thanks for being a valued customer.
Great customer support!
14 januari 2025
Svar från Aloha by NCR Voyix
Thank you for sharing your positive experience with us.
Portal Report Needed...
The phone assistant seemed very knowledgeable, was easy to understand and provided accurate and timely support. This is refreshing as most overseas telephone support is very slow, painful and hard to understand.
13 januari 2025
Svar från Aloha by NCR Voyix
Hi Kendall. Thank you for sharing your feedback with us. We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Gojko made my exp great
12 januari 2025
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Gojko and our support team. Thanks for being a valued customer.
It was good the phone call had alot of…
It was good the phone call had alot of static hard to hear but he was knowledgeable
10 januari 2025
Svar från Aloha by NCR Voyix
Hi Timothy. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.