Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mer
Företagsinformation
Skrivet av företaget
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktuppgifter
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Utmärkt
740 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Once the transaction is completed I can…
Once the transaction is completed I can give you a better opinion of service. So far it has gone well with a problem understanding accents.
26 juli 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Installed a new printer to my office…
Installed a new printer to my office computer tech was friendly and knowledgeable.
24 juli 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Ivana the agent that helped me replace…
Ivana the agent that helped me replace terminal was exceptional!
24 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Ivana and our support team. Thanks for being a valued customer.
Gracias por su ayuda es genial contar con gente dispuesta
La persona que me atendio fue paciente pues mi nivel de Ingles no es muy Bueno, supo darme instructions sencillas y resolvio la situation agradecemos la atencion.
23 juli 2024
Svar från Aloha by NCR Voyix
Nos alegra saber de su gran experiencia con nuestro equipo de soporte. Gracias por ser un cliente valioso.
Easy to get what I need to accomplish…
Easy to get what I need to accomplish done! Very knowledgeable and patient with me while we navigated some issues!
22 juli 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Great service
The customer care team are very knowledgeable and professional!!! We are just setting up a new system and their help has been invaluable!!!!!
10 juli 2024
Svar från Aloha by NCR Voyix
Glad to hear you are loving Aloha and it’s the right solution for your business. We appreciate having you as a customer.
Excellent with professionalism
Excellent with professionalism! And so patient and understanding of the issue.
20 juli 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Aloha Essentials
Before you release any product, I’d recommend making sure it’s functioning properly. We’ve had immense issues for the last two months with the handheld (axium) payment device.
18 juli 2024
Svar från Aloha by NCR Voyix
Hi Zubeyir, thank you for sharing your feedback. Our team is looking into this and will follow up with you.
Rob Young is a true professional
Rob Young is a true professional. I have had the pleasure of dealing with him in the past and I feel he knows our system as well as we do. If I need help in the future I hope I will be fortunate to be assisted by him again.
19 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Rob and our support team. Thanks for being a valued customer.
I had a wonderful experience
I had a wonderful experience, really fast and got the job done the right way. I’m glad I got this person because sometimes they don’t understand.
18 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
I STILL CAN NOT VIEW MY CLOUD…
I STILL CAN NOT VIEW MY CLOUD APPLICATION THAT I PAY FOR IT MONTHLY.
WHICH SITE DO I GO TO VIEW MY ALOHA STORED VALUE AND ALL OTHER CLOUD BASED APPS?
11 juli 2024
Svar från Aloha by NCR Voyix
Hi Regina, thank you for sharing your feedback. Our team is looking into this and will follow up with you.
Fantastic customer care👍👍
17 juli 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Val was excellent
17 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Val and our support team. Thanks for being a valued customer.
Impressive
Really impressed by the response time and the quickness of service whenever I contact HSR, AE Support.
17 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Alex
Alex
Exceeded our expectations
Excellent support , very knowledgeable and a clear cummunicator professional and polite
Wonderful people.
Very very very helpful
Thank you.
9 juli 2024
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with Alex and our support team. Thanks for being a valued customer.
they are so fast and lovely people!
9 juli 2024
Svar från Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Added a service charge to checks
Added a service charge to checks. Asked for a report so we can track this charge and keep in seperate from other charges like a large party gratuity. Was told I can just pull the numbers off each checkout at the end of day and keep a bunch of excel sheets. The numbers are in Aloha but asking for a report of the numbers is too much.
20 juni 2024
Svar från Aloha by NCR Voyix
Brian, thank you for the feedback. We will relay your message.
Love to see how my team is doing when…
Love to see how my team is doing when I’m not there
20 juni 2024
Svar från Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar från Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.