My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Se mer
Företaget har svarat
We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Se mer
Företaget har svarat
Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Se mer
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Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunde... Se mer
Skrivet av företaget
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareBridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We booked on the mechanical horse for two girls who love riding and this really helped them. Tash was great, she helped set the girls off and helped the little one whose legs weren't long enough for the sensors. She gave great advice about how to correct the seating position and figured out the reason it was slightly off. The girls loved her her and she was so knowledgeable. I have no doubt that we will return. Keep up the great work, Tash!
Came to naylors in Rochdale today, my main purchase was riding boots, tash went above and beyond, until we found the right footwear, tash is a 5 star employee, thank you tash for your help today
Went in near to end of day trading to look for body protector, Sophie S served me and her attention to detail was excellent. Sophie called another colleague to check on the fit, their manner and service was truly outstanding!
Sophie s was fantastic in helping me fit a pair of new boots today, would Recommend going naylors for new boots, good make boots at a good price
Everyone was so friendly upon our arrival to Naylors in Rochdale, I had booked my daughter in on the simulator to gain confidence and try cantering, Hannah was great and had Lily doing canter comfortably and with no stirrups also, super experience for my little one, she enjoyed it that much she wanted to book again!!
Everything in the store was easy to see and set out great!
I have been a regular customer to naylors for many years even when it was a little shop.
The staff have always been knowledgable, friendly and always happy to help in anyway, they are an amazing team!
Unfortunately in recent months it has had massive stock issues, I’ve now had to be unloyal and shop elsewhere as they have stock issues. I can’t buy things that I need to provide for my horse on the daily and clothing range doesn’t seem any different than 3 years ago (which I’ve already had). Seems to be slipping slowly what used to be my number one go to.

Svar från Naylors - Rochdale
Massive thank you to Hannah and Sian. Super helpful staff. Great fitting service. Came away very happy. Well done Naylors Rochdale team great service as always
Anne was extremely helpful fitting boots and two riding hats. Super service and lovely store.
Amazing customer service. Anne was extremely friendly and always happy to help
I’ve just been in and used the mechanical horse Ann was great thank you
Wow what a great customer service experience we had today getting my daughters body protector.
We were served by Sophie S and she was so helpful and patient, my mum said what a nice girl she is and how she was going to ring up and let them know how good she was.
We will definitely be revisiting
Sophie really took her time to make sure that the fitting of both the riding helmet and the body protector was absolutely spot on. I could tell that she was looking out for the best interest of my daughter and I totally trusted her.
I was assisted today by Anne, she spotted me like a lost puppy, as I was shopping for a gift for my girlfriend she saved me so much time and gave me a variety of all the options, I’d run out of nice things to say about Anne if I started a list she made me feel very at ease from how I felt when I walked in (lost and overwhelmed) Anne is a pleasure to the store in my opinion thanks Anne! George
We were served by Danielle M who was extremely helpful and patient with us whilst trying to fit hats & body protectors today!
Sophie S fitted my 12yo with a body protector, she was super helpful and very knowledgeable about the product.
Another successful visit. Staff always so friendly, knowledgeable and helpful and always happy to help me find what I need.
Unused simulator with staff standing around with clearly nothing to do not willing to allow ride on simulator because it had not been booked online.

Svar från Naylors - Rochdale
Anne was lovely and helped me find a new pair of riding boots 😊
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