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Nichole was incredibly helpful, efficient and friendly with the customer service she provided to me today.

Nicole treated me with great care when I called to cancel my order.

I called customer service and spoke with Nichole at NavaMD. She was extremely kind, helpful, and answered all of my questions. I truly appreciated the wonderful customer support I received. Thank you!

When canceling my subscription, I spoke with Nichole, she was very helpful and efficient in making sure that my account was canceled.

I called in and I had to cancel my subscription due to my husband having ongoing health issues. I was treated with the at most respect. I appreciate your services and loved the product while I could use it. I couldn't have asked for a better representatve to speak with. Thank you so much!

Nae with customer service was awesome. She helped me with some additional instructions and sent me a moisturizer to make my experience with the product more effective. I will continue trying this product to hopefully achieve the advertised results. Thank you Nae.

I called in with an issue regarding a charge to my account that resulted in a delivery. My representative was polite and handled the issue quickly and in such a way that I was no longer irritated with the inconvenience. She ensured I was issued a refund and as a result I changed my mind and will not cancel my subscription

Explained the process clearly. Offered discount and answered all questions professionally

Brielle P was super sweet & quick to help! Love the products!

Nichole was great. She explained the billing and I told her I did not really see a difference so I agreed to go with the next level of product. She is knowledgeable and was very pleasant to work with.

Great customer service! Shanika was very sweet and helpful. My skin has been getting VERY irritated after starting using the Tretinoin, so she explained the correct use and also sent me a moisturizer. My next Tretinoin delivery was pushed as well since I don't need the product for the next 2 months, so I'm super happy I got in contact with NavaMD! :)

I called in to to cancel my account due to not committing and using the the product on a regular basis. When I called I spoke to Shanika and she explained that I could actually extend my prescription for a few months and not be charged to give myself more time to commit to the product. She offered me a free moisturizer to continue my skincare journey and explained how to use it along with my prescription to maximize my results. I greatly appreciated her help and information. I will give it another few months and commit to see how my skin responds. Thanks Shanika! ☺️

I called customer service to cancel my subscription just because I hadn’t used all the product by the renew time. The agent was able to push my date back which works out.

Nae was very nice and explained that it takes a few months to see results as I was ready to cancel. She offered a moisturizer for me to use with the product and helped me with the price so I’ll give it another month to see how I feel about this. Nae definitely was very nice and professional.

Fantastic customer service from Shanika. She was very helpful helping me to push my re-order out a little while because I still have product left.

I called the Customer Service phone number because today is the day that I got billed for the subscription and I totally forgot about it and also I didn’t realize that it was so expensive, Nichole helped me right away and she was eager to make me happy, she gave me options as to lowering my monthly payment and helped me find an affordable price because I really DO love this product and I didn’t necessarily want to just cancel the membership. Five stars 🌟🌟🌟🌟🌟

Nichole is an asset to your organization. She was very kind and patient. She seemed to genuinely care.

Excellent customer service. Product easy to order and effective.

Nichole Wallace was patient, courteous, and thorough in resolving my problem.