Napthens Solicitors Omdömen 228

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Se mer

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Betygsatt 5 av 5 stjärnor

Matt took over my divorce mid case, he turned everything around gave me clarity, focus and professional advice in a way I could understand and work with. What was the worst time in my life, Matt wor... Se mer

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Betygsatt 1 av 5 stjärnor

Its been my absolute misfortune to have to deal with this company and 8 cannot advise people strongly enough not to use. My initial complaint around 2 years ago was due to lack of communication a... Se mer

Betygsatt 5 av 5 stjärnor

We were cautious choosing a solicitor but Napthens were recommended. Tracy and team helped us navigate some tricky areas, being open and honest. Tracy was very approachable, straight forward and and... Se mer

Företagsinformation

  1. Advokat

Skrivet av företaget

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

228 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Uzma Begum has done for me an excellent…

Uzma Begum has done for me an excellent job taking burden off my shoulder completing the purchase before the proposed timeline. Thank you very much Uzma

12 april 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for the feedback Naif, enjoy your new property.

Betygsatt 5 av 5 stjärnor

Outstanding Service

We would like to thank Stephanie Marshall for her hard work, dedication and professionalism. We highly recommend Napthens Solicitors. Since moving to Napthens in 2023 we have had outstanding level of support over multiple types of services and acquisitions. We truly cannot thank them enough for their ongoing help, support and advice. We look forward to having a continued strong relationship with the team for many years to come.

12 april 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for the recommendation Hayden, we look forward to working with you again.

Betygsatt 5 av 5 stjärnor

After Athena provided excellent service

After Athena (part of the Naphtens Group) was the company who helped me with a legal matter. I was looking for a trustworthy, experienced employment lawyer providing objective advice who is acting in my best interest. A friend recommended After Athena based on her excellent experience with Emma Saunders. Oli McCann worked on my case. Oli provided an excellent service. Not only was Oli quick to respond, his concise and thorough approach to my legal case was incredible. I felt very well looked after. Oli explained the legal terms in a way I was able to understand and he was able to achieve everything we wanted to achieve. Working with Oli made the whole experience pleasant and quick to deal with. I can fully recommend the company to anyone, you will be well looked after.

10 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

CONTINUED EXCELLENCE

This is third time we have used the company to deal with the conveyancing for the sale and purchase of three of our properties which were carried out in the last two years.
We have again experienced exceptional service and attention to detail and support at all times, particularly over the last two months. We never doubted we were in good professional hands at all levels. Karen Allcock who dealt with the majority of the work continued to provide us with updates and all assurances, tie up the details and pushed very hard to get the sale of our house through quickly. We are very grateful for all her efforts and determination in this respect. She possesses good communication skills, and a vast amount of experience in this specialist field, which not only is of benefit to clients like ourselves, but also we are sure as a role model for the company.
Margaret & Michael Blackhurst

22 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Quality

Top Quality. We have been using Napthens for 10 years now for legal services for our business, They have always been very approachable and provided a great service in a timely manner.

19 mars 2024
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Svar från Napthens Solicitors

Thank you for your kind words John

Betygsatt 5 av 5 stjärnor

Brilliant service from caring people

I couldn't recommend Napthens highly enough for the first class service they provided, and continue to provide me.
Compassion, understanding, caring and professional every step of the way.

23 februari 2024
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Svar från Napthens Solicitors

Thank you for leaving a review Richard.

Betygsatt 1 av 5 stjärnor

Late payment of Trust monies

My family and I have had on going problem with Napthens. They have failed to pay out from my late Grandmothers Trust going back to April 2023! The money from this trust pays for my elderly Aunt who is now needing full time care.

We have tried since last June to get a reply from the case handler who seems to be either on holiday or left !

To say that this situation is stressful is an understatement.

Not a happy client !

4 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and very helpful…

Excellent service and very helpful staff. I must thank Dawn Culshaw for professional assistance in the selling of my house. Would recommend them.

2 februari 2024
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Svar från Napthens Solicitors

Thank you for your kind words, we will be sure to pass them on to Dawn.

Betygsatt 5 av 5 stjärnor

Impeccable skill and care

Napthens dealt with my initial enquiry on the same day and every stage of the transaction was made clear very quickly.
Ellie Green handled it all with impeccable skill, care, promptness and warmth. I can't recommend her highly enough

24 januari 2024
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Svar från Napthens Solicitors

Thank you John for leaving your feedback, we are glad you are happy with Ellie's work and will be sure to let her know.

Betygsatt 1 av 5 stjärnor

If there was a zero option that would…

If there was a zero option that would be my choice . Already started to tell my friends to avoid this company like the plague .
Helen Lucking is a disgrace to her profession . She allegedly has 30 years experience in family law .1.
She attended the first court hearing with NO medical evidence , an experienced solicitor with 30 years experience would have had the case adjourned
2.she quoted me £1300 for some c pension work and when I got the bill it was £2300 , there was no consultation with myself and definitely no customer service or communication .
3. She failed to fully brief my Barister with important information regarding my case which the Barister pointed out in the case review . This is a family lawyer with 30 years experience allegedly .
Then she tried to tell me that the information I had given her about a car was wrong and make me out to be a liar . I know the information I gave her was not what she wrote down and then tried to blame me .
She should be relieved of her duties as far as I am concerned .
For more information regarding the above mentioned please contact me

10 november 2023
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Svar från Napthens Solicitors

We are sorry to hear this Cire. Please contact our team via complaints@napthens.co.uk and they will be happy to look into this further for you.

Betygsatt 5 av 5 stjärnor

I have just sold my house with help

I have just sold my house with help, explanations and being kept up to date by Dawn Culshaw, Conveyancing Executive. She guided my through everything in a calm, easy to understand manner. Many thanks.

19 januari 2024
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Svar från Napthens Solicitors

Thanks for leaving a review Beryl, we will make sure to share your kind feedback with Dawn.

Betygsatt 5 av 5 stjärnor

Excellent Service

We had a fantastic service from Napthens in particular Dawn and Alice. Our house sale/purchase was quite complicated and Dawn reassured us throughout the whole process and the communication was excellent from start to finish, we always knew where we were up to and what we were waiting for etc. If the other solicitors operated the same as Dawn I feel we would have moved months ago. Thanks again.

17 november 2023
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Svar från Napthens Solicitors

Thank you for your kind words Kaleigh.

Betygsatt 1 av 5 stjärnor

Horrific Service

Wouldn’t touch this company (Liverpool) they were unprofessional in every way even to sending out the final completion letter not being signed!!
Think carefully before using them!
Had to give 1* to leave a review not worth that

25 september 2023
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Svar från Napthens Solicitors

Hi Carol, we understand that you are in contact with our complaints department. Please contact complaints@napthens.co.uk for further help.

Betygsatt 5 av 5 stjärnor

PROFESSIONAL EXPERIENCE WITH NAPTHENS SOLICITORS

i HAVE USED NAPTHENS ON A COUPLE OF OCCASIONS AND I HAVE FOUND THEM TO BE VERY FRIENDLY AND EFFICIENT IN ALL MATERS THAT I HAVE TAKEN BEFORE THEM AND ESPECIALLY WITH THE PERSONAL HELP OF MRS HELEN LUCKING AN EXCELLENT SOLICITOR WITH A VERY FRIENDLY MANNER AND WOULD HAVE NO HESITATION IN USING THE FIRM AGAIN SHOULD THE OCCASION ARISE.

27 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First choice solicitors!

I would only ever use Napthens Solicitors following our excellent experience using them to sell our home and purchase our new home.

Their communication is excellent and always pick up the phone or answer an email.

Their advice is balanced and unemotional which fills you with confidence.

They liaised with all the other parties throughout the process and updated us whenever possible.

They work super efficiently and as soon as something was required it happened straight away.

Compared to our buyers and sellers solicitors Pamela was outstanding. It was a complex process taking nearly 7 months to complete. Where other parties made it painful, Pamela and Liam helped remove the stress and pain for us. I just wish everyone operated at the same level as Napthens, we would have completed in far less time!

24 oktober 2023
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Svar från Napthens Solicitors

Thank you for leaving a review, we are glad you are happy with the service Pamela and Liam provided.

Betygsatt 5 av 5 stjärnor

Auctions Property Sale.

Auctions Property Sale.
Excellent, Sophia very professional very good at what she does. Excellent communication.Dealt with the whole process quickly. I would highly recommend Napthens fair price aswell.

5 oktober 2023
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your kind words. We appreciate the recommendation.

Betygsatt 5 av 5 stjärnor

Good, reliable service

We've used Napthens for one sale and two property purchases now.
I would highly recommend them. They are reliable and communicate well at each stage of the process.
I would definitely use them again in the future.

8 september 2023
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Svar från Napthens Solicitors

Thank you for leaving a review Helen and your continued loyalty towards the firm, we appreciate it greatly.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - professional guidance and advice with empathy and caring for a difficult time

19 september 2023
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Svar från Napthens Solicitors

Thank you for your feedback Graham, we appreciate you taking the time to leave a comment.

Betygsatt 5 av 5 stjärnor

First class service throughout.

We used Napthens for our recent conveyancing requirements and they were superb from start to finish. Edward White, the solicitor in change of our case, was professional, diligent, friendly and courteous at all times, and gave us an exemplary service from start to finish. I have no hesitation in highly recommending both Napthens and Edward. Thank you.

31 augusti 2023
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Svar från Napthens Solicitors

Thank you for the recommendation Nige.

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