Napthens Solicitors Omdömen 228

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Se mer

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Betygsatt 5 av 5 stjärnor

Matt took over my divorce mid case, he turned everything around gave me clarity, focus and professional advice in a way I could understand and work with. What was the worst time in my life, Matt wor... Se mer

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Betygsatt 1 av 5 stjärnor

Its been my absolute misfortune to have to deal with this company and 8 cannot advise people strongly enough not to use. My initial complaint around 2 years ago was due to lack of communication a... Se mer

Betygsatt 5 av 5 stjärnor

We were cautious choosing a solicitor but Napthens were recommended. Tracy and team helped us navigate some tricky areas, being open and honest. Tracy was very approachable, straight forward and and... Se mer

Företagsinformation

  1. Advokat

Skrivet av företaget

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

228 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Data Protection Issues.

Napthens defended a client against a claim I had made in regards to an incorrect 'drive off notice' I had been issued at a local garage.

There were many issues. Not least, the junior solicitor assigned to my case sent me another client's highly sensitive legal documents. Astonishingly, despite my complaint being highly Data Protection orientated,, they passed it off as insignificant.

It was not insignificant to me.

The ICO is looking into this for me and I will update. In the meantime, I encourage you to exercise caution when using this company.

7 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sally and Greg provided a great service…

Sally and Greg provided a great service during the sale of my apartment. They kept plugging away through 3 solicitors on the buyers side and although it did take longer than expected, they finally pushed it over the line for me, thank you.

1 november 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Its great to hear of your success with the sale, we are glad we could help.

Betygsatt 5 av 5 stjärnor

Excellent Resolution to a Tenancy Dispute

We recently used Napthens Solicitors for a tenancy dispute. We found Stewart and his team, extremely helpful and professional. They dealt with all legal matters in an efficient and timely manner. They provided good advice with realistic expectations, which was a comfort to help us understand the situation and achieving in, our case, an excellent outcome. We highly recommend their legal services, and we will be using them again in the future.

6 september 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for the recommendation Mark, we appreciate the kind feedback.

Betygsatt 5 av 5 stjärnor

Jessica Flanagan from the Blackburn Office …

Jessica Flanagan from the Blackburn office was exceptional in every aspect. She handled everything professionally, expediently, and with great honesty. Our recent property sale was managed seamlessly, and my wife and I had complete confidence that all matters were being addressed. We highly recommend her services and will undoubtedly use her again.

30 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor service

Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information, forgot to do id checks, add my name onto account which I only found out when I rang them as they didn’t have a file with my name on. forgot to update myself of any changes my ex made which I only found out when I queried some wording in an email, this then ended up costing double the original quote. Also agreed to hold moneys then decided they wouldn’t do this once I’d signed the forms.

31 juli 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Hi, we are sorry you feel this way. Please reach out to complaints@napthens.co.uk and they will be happy to review this to see what they can do to help.

Betygsatt 5 av 5 stjärnor

The service we received was excellent

The service we received was excellent, the wife and I were making our Wills. The Solicitor who looked after us was very professional. Everything was explained in detail,and all our questions answered appropriately and with care. We could not have wished for better service. 10/10.

13 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

recommended

Very happy with the service provided by Napthens Solicitors. They helped me and my husband update our Will's. Farida explained the process from start to finish and was extremely helpful. Farida is friendly, professional and polite and was able to provide us with what we needed. Thank you. We wouldn't hesitate to use your services again should we need to.

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ellie Green outstanding service

Ellie Green from the Preston office was exceptional in all matters. Everything was dealt with professionally, expediently and equally important with honesty.
Everything pertaining to our recent purchase of a property were handled trouble free, at all times my wife and I had utter confidence that whatever needed addressing were indeed being done so. We cannot recommend her high enough, and will without doubt use again, Thanks Ellie, Stew&Becks.

12 juli 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

when dealing with lawyers be prepared…

when dealing with lawyers be prepared to younger lawyers changing jobs. Self -interested. Make sure your your verbal instructions are follored up by e - mail stating the same. In spite of that they will ignore your instructions.

28 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience from Ellie

Ellie has been absolutely wonderful throughout the whole process of selling our property. She has kept us informed every step of the way and I will definitely be asking her to assist when we purchase our next home. Amazing service from start to finish.

18 juli 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks for the review Nicola, we are glad we could help!

Betygsatt 5 av 5 stjärnor

Above and Beyond

Very pleased with the level of service provided from the Blackburn Office, ( Rural Team ) Swift communication and regular updates. I was especially appreciative of help and advice, outside of what is traditionally termed 'normal working hours.' Credit where credit is due. Thank you both.

11 juli 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for leaving a review Jem, we appreciate your kind words about the team.

Betygsatt 5 av 5 stjärnor

Helen was fantastic

Helen was fantastic. Very clear, professional and understanding. Executed admin brilliantly. Highly recommend for what was a stressful time in my life.

6 mars 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for leaving a review, we are glad Helen could help you during this time.

Betygsatt 5 av 5 stjärnor

Excellent service for Divorce, conveyancing and will.

I chose Napthens (Helen Lucking) to deal with my divorce because they have an office in Lytham so convenient and easy parking available. The service I received from Helen was not only professional but also her handling of my divorce was dealt with care and understanding and I felt she represented me perfectly in how she handled all the nonsense my ex flung at me. I felt completely at ease and the fees were very reasonable too.
At the same time I used their conveyancing department and will department, so all in all Napthens were able to deal with my divorce, Property transfer and my Will all within one office. I wouldn’t hesitate to contact Napthens should I need a solicitor in the future.

30 juni 2023
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your kind words Susan, we are glad we could help.

Betygsatt 5 av 5 stjärnor

Friendly-users app

Very professional service, the solicitors team for real estates are very dedicated towards customers, from the first intro call to the solicitor in charge, well coordinated, quick responses, friendly-users app with informative documents, capacity is second to none in their leagues. (have had some experiences with some in the same areas)

12 juni 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for leaving a review Jamie, we are happy you were satisfied with our service.

Betygsatt 5 av 5 stjärnor

Napthens,Solicitors

Napthens,Solicitors, (Victoria Cross) provided a first class service in preparing our Wills. I had every confidence in her from the first interview, discussing our needs and explaining her advice succinctly and clearly.
I would not hesitate in recommending her.

6 juni 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your recommendation.

Betygsatt 5 av 5 stjärnor

Efficient from the word go.

From start to finish everything was handles with total dedication from the team at Napthens. We would highly recommend them.

31 maj 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your kind words

Betygsatt 5 av 5 stjärnor

I am extremely happy with Napthens…

I am extremely happy with Napthens Solicitors. I requested a Will and LPA and Farida (Isaji) explained the process from start to finish. Farida was extremely patient and able to ensure my wishes were met. She produce both documents as I was finding it challenging. Farida was also able to fast track meetings so I could sign the documents. Farida is friendly, professional and polite and was able to provide me with what I needed. Thank you so much for helping me compile my Will and LPA and also representing me as an executor. I will definitely be using your services again.

2 maj 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for leaving a review, we are looking forward to hearing from you again in the future.

Betygsatt 5 av 5 stjärnor

A huge thank you to Helen Lucking…

A huge thank you to Helen Lucking (Lytham) for her advice and guidance. Helen has helped immensely as we navigated through a considerably lengthy family law issue.
I couldn't recommend her and Napthens enough.
I have instructed a few local solicitors over the years, but Helen is ahead of all.

25 april 2024
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your recommendation, we are glad Helen could help you and will pass on your kind words.

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