Nala's Baby Omdömen 

2 021
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Se mer

Betygsatt 5 av 5 stjärnor

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Se mer

Betygsatt 5 av 5 stjärnor

Friend recommended this to me. Although my kids are grown & flown the nest 😞 I just loved the smells, plus they are almost 100% natural. Bought 2 x night oils, body butter, conditioner, bubble... Se mer

Företaget har svarat

Företagsinformation

  1. Varuautomat för hudvårdsprodukter
  2. Babyaffär
  3. Butik med hårprodukter

Skrivet av företaget

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(2 021)

368 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

vanilla cloud

I used Nala’s baby for myself because it’s the greatest thing on my skin, but this time it’s extra special because my niece is coming so I’m buying some for her. The Vanilla cloud scent oh yes !!

31 mars 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Nyhkiesha,

We absolutely love to hear it! We hope your niece falls in love with Vanilla Cloud just as much as you have! ☁️✨

Betygsatt 5 av 5 stjärnor

I highly recommend these products they…

I highly recommend these products they smell amazing and they really do help my sons skin as he has eczema

14 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Annie,

we're so delighted to hear our products are helping your little ones skin 💛

Betygsatt 5 av 5 stjärnor

EXCELLENT PRODUCTS

THIS product is amazing and will order again for my kids and for others . Please maintain the efficiency and superiority of its quality

16 december 2025
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Raz,

we've got you! Thank you for being such a loyal customer 🥹

Betygsatt 5 av 5 stjärnor

Good quality products

Good quality products, really efficient delivery and communication throughout.

13 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Aaminah,

we're so glad you had a great experience with us, thank you for sharing a review! ✨

Betygsatt 5 av 5 stjärnor

Great products

Great products - consistently good.

30 mars 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Tiffany,

thank you for the review - we appreciate you 🫶

Betygsatt 5 av 5 stjärnor

Our family favourite!

Our family LOVES Nala’s baby products! Such a variety of different products with different scents. We love that they aren’t filled with lots of nasty chemicals, making it a safe option for all of us. The scents aren’t overpowering and everything we have used leaves the skin looking, smelling and feeling fresh, soft and moisturised.
As first time parents it’s hard to know what brands to trust but we have found Nala’s baby the best so far.

10 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Heidi,

WOW, thank you for the amazing review 🥹

We’re so happy to hear your family are loving the products, and it means so much to know you trust us as first-time parents - thank you for choosing Nala’s Baby! 💛

Betygsatt 5 av 5 stjärnor

Perfect Customer Service!

Fads was so helpful! I got a very swift response to my initial email and the service was excellent. I was immediately offered a replacement for the faulty product and a lovely extra gift as an apology. Customer service could not get better than this! Thank you Nala's and especially Fads.

15 april 2026
Omdöme utan inbjudan
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Laura,

Thank you so much for your lovely review! We’re so pleased we could get this sorted for you quickly, and it means so much to hear such kind words about Fads and the team ✨

Thank you again for your support! 💛

Betygsatt 5 av 5 stjärnor

Lovely product s

Lovely product s. Meets our needs

10 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Elaine,

we're so glad, thank you for shopping with us 🫶

Betygsatt 5 av 5 stjärnor

Gorgeous smelling products that I can…

Gorgeous smelling products that I can trust on my babies skin! I love the bath products (shampoo and bubble bath) and skin care range in vanilla cloud. The body butter night time oil and moisturising lotion are my favs!

9 februari 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Trina,

Thank you so much for your lovely review and for trusting us with your little ones skin 🥹💛

Betygsatt 5 av 5 stjärnor

Great product

Great product. Kids absolutely loved it.

9 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Megan,

thank you so much for the review, we're delighted your kids loved our product 🥰

Betygsatt 5 av 5 stjärnor

Royal Mail delivered my order to a…

Royal Mail delivered my order to a wrong address. I contacted them and they were quick to give me a replacement and used a different courier who made delivery easy.

9 april 2026
Omdöme utan inbjudan
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Zipporah,

We’re so sorry again for the initial delivery issue, but really glad we were able to get a replacement out to you quickly and make things right.

Thank you again for your patience and support! 🫶

Betygsatt 5 av 5 stjärnor

Amazingly

Amazingly, amazing, the oil night scent ? 10/10

8 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hey Gillian,

so glad you're a fan 🥰

Betygsatt 5 av 5 stjärnor

100% recommend. AMAZING

Friend recommended this to me.
Although my kids are grown & flown the nest 😞 I just loved the smells, plus they are almost 100% natural.
Bought 2 x night oils, body butter, conditioner, bubble bath, hair & shower gel & body cream.
Absolutely love them.
Best thing though. Going through the menopause, not sleeping great. Since starting this, I've slept well using nighttime oil.
Highly recommend all the products I've received ❤️

7 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Sue,

Thank you so much for your lovely review ❤️

We’re so happy to hear you’re loving the products, and especially that the Nighttime Oil has been helping you sleep better 🥹

Thank you again for your support and recommendation!

Betygsatt 5 av 5 stjärnor

Royal mail messed up the delivery to my…

Royal mail messed up the delivery to my parcel as the system put the wrong post code when I was checking. I had the pleasure of talking to Fads from the team and they were nothing short of amazing with helping. Honestly an amazing customer service experience, and I appreciated the quick responses and solutions that were offered.

7 april 2026
Omdöme utan inbjudan
Logotyp för Nala's Baby

Svar från Nala's Baby

Hey AD,

Thank you so much for your kind words! We’re so glad Fads was able to help and turn things around for you, we truly appreciate your patience and support 💛

Betygsatt 1 av 5 stjärnor

REACTIONS!!

I have just used the butter on my 10 week old and my 4 year old and both are now bright red and extremely uncomfortable! I am so upset. AVOID THIS PRODUCT. How on earth is this deemed safe for babies!!??

8 april 2026
Omdöme utan inbjudan
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Natalie,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Betygsatt 5 av 5 stjärnor

Incredible products and consistent brand

The entire line has been executed beautifully from the beginning. The quality of the products are outstanding, unique and beautiful fragrances, and a nice price point. Quick shipping. To be able to do all of this and remain consistent is incredible.

30 mars 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Kyshia,

Your kind words truly mean the world to us, we’re so grateful for your support and happy you’re loving everything from the products to the fragrances and shipping 💛

Betygsatt 4 av 5 stjärnor

Sever eczema and dry skin sufferer

I have severe eczema and extremely dry skin and have gone cold turkey from steroid creams. Ive been using for a few days, just the lotion and body wash and shampoo..skin is already visibly better and not as dry! Smells lovely but not really vanilla if that's the exact scent you're looking for. Still smells really nice though it is a nice sweet smell though! Only thing i would criticise is when using the lotion in the bottle its hard to squeeze so if you already have some cream on your hands like you need to grip it and squeeze hard but over all really happy! Won't try using the oil yet but I have purchased so once skin is more healed will try that

2 april 2026
Logotyp för Nala's Baby

Svar från Nala's Baby

Hi Gemma,

Thank you so much for sharing this! We’re so happy to hear your skin is already feeling better, and we really appreciate your honest feedback on the scent and lotion bottle too ☺️

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