I was browsing for t-shirts for a family holiday with 2 grandchildren. Loved the site and ordered early January. I didn't read any reviews, only when the order seemed to be taking weeks to arrive, onc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Loved the product once it arrived, a personalised dinosaur T-shirt for my grandson. Unfortunately it took forever to come almost to the point I’d forgotten I’d ordered it. Was nearly a bigger proble... Se mer
I am really disappointed with my recent purchase. The “Unhinged” slogan on the T-shirt has been printed noticeably off-centre, which makes it look poor quality and, frankly, a bit silly when worn.... Se mer
Another customer who received very poor delivery (took nearly 3 weeks despite website saying it takes 5-7 days). Missed the event the gift was planned for. No communication, no response to my email ch... Se mer
Företagsinformation
Skrivet av företaget
We are My Rocking Kids and we've been making family fashion since 2016. Shop our extensive ranges of standalone items & twinning wardrobe staples. Come & join our squad!
Kontaktuppgifter
Loughton, Essex, Storbritannien
- info@myrockingkids.co.uk
- myrockingkids.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful awful awful placed an order and 4…
Awful awful awful placed an order and 4 weeks later I’ve still not received anything. Messaged on instagram and e-mailed but no response. Lost all hope of receiving my order . Shocking
Ordered matching jumpers for my partner…
Ordered matching jumpers for my partner and sons, received a confirmation email, and a few days later another to say the order was processing, nothing since.
You can't phone to talk to them, they only accept email communications, which they ignore, and they ignore Facebook and Instagram dm's too.
A month later, and several messages later, and no order and no response, I submitted a claim with my bank to get my money back and hoping I can.
Avoid like the plague
Avoid like the plague! Ordered matching pyjamas for my wife and daughter, received a confirmation email, and a few days later another to say the order was processing, nothing since.
You can't phone to talk to them, they only accept email communications, which they ignore, and they ignore Facebook dm's too.
A month later, and several messages later, and no good and no response, I submitted a claim with my bank to get my money back if i can
No communication!
I wish I had read reviews before I ordered 2 t shirts. Ordered 24 march only communication I have had was confirmation of order. I have submitted an email a week ago to enquire about the order, but still no response.
Poor product, even poorer customer service
Not only was the delivery delayed, but the product was shockingly poor. I have emailed at least 5 times to organise a refund, but there have been NO replies to my email. I would NOT RECOMMEND using them at all.
Absolutely awful experience - AVOID!
Absolutely awful experience like everyone else on here of late (which I wish I'd read before purchasing from MyRockingKids!). Ordered a birthday gift three weeks ago and haven't had any update on it being dispatched despite emailing multiple times and now, to make things worse, their website is "undergoing maintenance". Such a shame as I was really looking forward to my godson receiving this gift but doubt it'll turn up. Thankfully used a credit card and the company has issued a refund pending their investigation.
I’d give 0 stars if I could
I’d give 0 stars if I could - ordered a K-pop top for my grandaughters 4 th birthday in plenty of time - still not received and her party was on Sunday 😡😡😡 one very upset little girl
Very disappointed with this company
Very disappointed with this company. I ordered an item from them that was quick delivery but it was the wrong item from what I ordered. I sent it back through Royal mail tracked, which they received. Had no correspondence to my returned item, so I emailed them and after a week received an email saying my item was in progress to be sent out! 4 weeks later no item and no response to my several emails!! waste of time and money!!!
Dont bother
Dont bother, takes weeks to arrive and you get no response at all from customer srvices on email or fb messenger.
Multiple issues
Multiple issues
* The sweatshirts were listed as cotton, but were actually a polyester / cotton blend
* The delivery took weeks and needed chasing
* The exchange took weeks and needed chasing
* The writing started to wear after a few washes
My daughter loves hers but I wouldn't buy again
Ordered some matching jumpers for a…
Ordered some matching jumpers for a family
trip to disney. Ordered 23rd march and still nothing, emailed twice and messaged on instagram still waiting, need to jumpers for May so thought would be plenty of time - now seeing lots of comments on socials so don’t have much faith mums will come
Unresponsive customer service
Unresponsive customer service. Do not waste your money or time
Customer service is non existent…
Customer service is non existent Emailed them numerous times to ask when I’d get my order Didn’t bother to reply to any of the emails One order took 2 week to arrive which was ordered after the one I’ve still not recieved My grandkid ds will have outgrown the size ordered at this rate Avoid like the plague if expect fast service
Item never arrived and no communication
Item never arrived and no communication
🤬🤬 reported to trading standards
No goods but money take.
Placed order on 17th march. No order has arrived, no updates or communication from the company, money has been taken though. Contacted them via their email address and had an automated message saying would have a rely on 3-5 working days. It has now been two weeks with no reply. Items have still not arrived and no communication from company. Absolutely disgusting behaviour from this company. Do not lose money ordering from this business.
Appalling Company-AVOID
Ordered 28 March, no updates, no despatch, contacted them, no response. I will raise a dispute with my bank and also report to trading standards
Ordered a jumper for my granddaughter…
Ordered a jumper for my granddaughter on 30th march. Tried to contact the company twice.. no replies. No delivery. Seen lots of complaints on same. Terrible company. Fraudsters. AVOID!!!
Would give no stars if I could !!
Would give no stars if I could !!! Order arrived 2 weeks late and I paid for express delivery! More than that one of the t shirts has wrong logo on it!! Don’t they read orders. I’m more than furious. You can’t get hold of anyone and get no replies to emails
THIS IS A SCAM COMPANY
THIS IS A SCAM COMPANY - I ordered a hoodie on 20/03/26 and I can not get hold of anyone to find out were my order is. Seeing other reviews its clear I am not the only one. DO NOT USE THIS COMPANY!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








