My Exotic Fruit Omdömen 

258
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had nev... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Se mer

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Betygsatt 5 av 5 stjärnor

I have trouble finding Zimla dates in supermarkets and I was so please when I came across “My exotic fruits” online, I’ve had a couple of orders from them now, Absolutely perfect, fresh, tasty date... Se mer

Företagsinformation

  1. Online-matbeställning
  2. Frukt- och grönsaksbutik
  3. Frukt- och grönsaksgrossist
  4. Fruktbar
  5. Fruktåterförsäljare

Skrivet av företaget

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

258 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,6

Alla omdömen

(258)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great place and great team… fruits are…

Great place and great team… fruits are delicious… Ive been to the shop and they have also delivery service… I’m very grateful to of found them… thank you 😊

1 augusti 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you so much for this lovely review! We're so happy to hear how highly you rate our company and we're proud to be able to offer you a valuable service :)

Betygsatt 5 av 5 stjärnor

Great exotic fruits

Great exotic fruits, really support the movement and will be ordering again soon recommend young coconuts and apple bananas. Order 25591

26 juli 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you for this fantastic review! We're so pleased that you're impressed with the quality of our rare fruits.

Betygsatt 5 av 5 stjärnor

Well packaged and the soursop was…

Well packaged and the soursop was delicious.

Very professional service all round.

2 juni 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you for this great review! We're so pleased that you enjoyed your soursop.

Betygsatt 1 av 5 stjärnor

One of the worst jackfruit eaten in my…

One of the worst jackfruit eaten in my whole life.ordered one kg they have given the unripen ones had to throw it..it’s not order online .please don’t waste ur money.I have send them mail or call u won’t get any response.

30 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience! All the fruits were either ripe or under, no rotten surprises - which is always the main concern with fresh fruit/veg. Ordered on 8th, arrived on 11th and kept me updated via e-mail. Packaging was easy to dispose of, no unnecessary plastic!

11 maj 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you so much for this fantastic review! We're so glad you were pleased with your order and our customer service.

Betygsatt 5 av 5 stjärnor

Really great ‘My Exotic Fruit’

I am so happy to have found ‘My Exotic Fruit’ - amazing service and communication along with quality products that came beautifully packaged. Will definitely be ordering again and again. Highly recommended.

9 maj 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you for this lovely review! We're so pleased to hear how highly you rate our rare fruits and customer service.

Betygsatt 5 av 5 stjärnor

Absolutely adore MyExoticFruit

Thought it's time for another review, as I've ordered a couple more times since my last review haha; after checking my confirmation emails, it turns out that I've ordered from these guys 4 times within the first month of discovering them!

I am so happy and impressed with the quality of their products, as well as their service though.

They go above and beyond to make sure that everything is okay and so far every single one of my orders has arrived in perfect condition, beautifully and carefully packed (in recyclable packaging too, which is super important to me), every single bit of fruit has arrived in one piece, fresh and if something arrived unripe, it ripened perfectly (and tasted just like the ones I had back in the tropics!), the parcels were sent out quickly and with full tracking information and there was one time when something I ordered was out of stock, but I was quickly informed about this via email and even received a phone call from the warehouse when they were packing my order, apologising about the situation once again and was offered a replacement/swap!

I absolutely cannot fault My Exotic Fruit, thank you so much for the high quality products, service and for existing! :)

5 maj 2023
Omdöme utan inbjudan
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Svar från My Exotic Fruit

Thank you so much for reviewing us again! We're so so happy that you rate our company so highly and that you are consistently impressed with the quality of your orders and our customer service. We really appreciate your custom!

Betygsatt 1 av 5 stjärnor

Diabolical

This company did not deliver my fruit which was a present.. The customer service was poor. No proof of so called delivery was offered and Colin, the owner tried to bully me in writing and on the phone.
The competitor company Exotic Fruits.co.uk is EXCELLENT and I would highly RECOMMEND.
To this day they have not provided proof of delivery nor a refund. Save your money folks. Nond of the reviews for this company are verified.

7 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have long searched for a eshop that…

I have long searched for a eshop that would deliver exotic fruits to remind me of my childhood and I am well happy and excited to say that My Exotic Fruit has found a loyal customer, me! The fruits have come in within the same week of ordering with a lovely email notifying of when they’re expected! The fruits are absolutely divine, well packaged and in impeccable condition! I am grateful for your services - thank You! I am already looking at what my next order will be! (Fruits ordered so far soursop, papaya, mangosteen, guava & burro banana)

13 mars 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you so much for this lovely review! We're so happy to hear how highly you rate our service and how much you enjoy our rare fruits!

Betygsatt 5 av 5 stjärnor

Great company, fresh fruit, huge variety

Great company with a huge variety of fresh exotic fruits you can’t get anywhere else. I placed an order and it arrived a few days later also coming with free online tracking. The fruits were extremely fresh, ripe and great tasting! Overall I would definitely recommend this company to anyone who is interested in strange and exotic fruits like me!

28 januari 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Thank you so much for this fantastic review! We're so happy to hear how highly you rate our range of rare fruits!

Betygsatt 5 av 5 stjärnor

1st time ordering i wasnt too sure but…

1st time ordering i wasnt too sure but glad I did...order on Tuesday night received Thursday morning super fast super well pack I will order again and again thank you

9 februari 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Hello Tyana,

Thank you for sharing your positive feedback regarding our speedy delivery and super fresh produce.

Our warehouse team work to high standard to ensure only the best produce is picked and packed to be sent to your home.

We always aim to dispatch within three working days, however we always aim to source, pick, and pack your produce sooner and exceed expectations.

Again thanks for your positive feedback and we hope to see you using our company again soon.

Many thanks,
Derry
Co-owner

My Exotic Fruit

Betygsatt 1 av 5 stjärnor

Very awful

Very awful! a coconut jelly? There was no jelly at all; only unfavourable water. I thought the coconut water from my local grocery store was superior. I only ordered this to sample the original jelly that was affixed to the sensitive coconut, as none of my coconuts contained jelly. felt ripped off for the cost! Will not at anyway suggest.

31 januari 2023
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Svar från My Exotic Fruit

Hello Crosmin,

I'm very sorry to hear that the lack of naturally-occurring jelly in the coconuts you received has completely tarnished your experience with us. Considering that the thickness of the coconut jelly is entirely in the hands of mother nature, not in our control, I do think your 1 star review is unfair and not wholly representative of your transaction with our company.

It is possible for fruits to sometimes not taste or grow as expected, if that's the case we will always endeavour to resolve any issues in a fair way and of course in favour of our customers. It is my view that you have not been ripped off, rather that the coconuts had less jelly than you were expecting and therefore you were unable to enjoy them as intended. If anything we have both been short-changed by mother nature herself. A disappointing outcome for both parties at present but please do still feel free to reach out to our team by email for resolution.

Many thanks,
My Exotic Fruit

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Fast delivery and great communication. Thank you!

27 januari 2023
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Hello Sim Ma,

Our emails team aim to respond to any queries within 24 hours to ensure a smooth transaction with us at My Exotic Fruit.

We are also always available to take any calls, you can fire away with any questions you may have for our knowledgeable team.

Thank you for your positive feedback!

Many thanks,
Derry
Co-owner

My Exotic Fruit

Betygsatt 5 av 5 stjärnor

Such a pleasure to deal with

Such a pleasure to deal with! Professional and efficient!

24 januari 2023
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Svar från My Exotic Fruit

Hello Vladimir,

It sure was also a pleasure to supply you with our produce.

We look forward to helping you again soon.

Many thanks,
Derry
Co-owner

My Exotic Fruit

Betygsatt 5 av 5 stjärnor

Probably the best exotic fruits…

Probably the best exotic fruits delivery in UK.
I ordered Mangos, no surprises tasty and fresh fruits.

2 december 2022
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Hello,

We consider ourselves to be the UK’s leading online exotic fruit retailer so I’m happy that your review supports our bold statement! I’m glad you enjoyed the mangoes and the good news is that mango season is just starting to ramp up after a few months with only a few varieties available. The very first of the Indian mangoes just arrived today, if you’d like some more mangoes please email Isabel our customer experience manager, she’ll be able to help you out.

Many thanks for your custom,

Colin

Managing Director

My Exotic Fruit

Betygsatt 5 av 5 stjärnor

Quality Fruits & Great Customer Service

I love ordering my fruits from this company Always a great wellbeing treat! My items are always prepared with care and the fruits are of great quality. Customer service is always a pleasant and satisfying experience. Always worth the buy.

7 oktober 2022
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Hello,

It’s great to hear that you love ordering your fruits from us! Eating healthy is an important step to looking after one’s wellbeing, we’re glad that you choose our exotic fruits for your wellbeing treat. It seems all round we are doing things right for you at the moment but of course if anything ever falls below your expectations please let us know!

Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

Betygsatt 5 av 5 stjärnor

Really lovely fruit

I got the small box of mixed fruits but I wouldn't have described it as small, it had a little bit of lots of different fruits and the box was hefty. The fruit was fresh and came with 2 cards to notify what was ripe and ready, and what needed to be left a few days. All of it was delicious and considering it was delivered, it was in just as good nick as fruit you'd buy from a shop because it was very well packaged.
I'll definitely be treating myself to another bigger box soon, looking forward to seeing what's in it

3 november 2022
Omdöme utan inbjudan
Logotyp för My Exotic Fruit

Svar från My Exotic Fruit

Hello,

Thank you for your feedback on our small exotic fruit selection box. I’m glad you consider this box to be of good value for money (small boxes contain 14 to 18 varieties of exotic fruit for any readers of this reply). Id like to thank you for your commitment to come back and try another one of our exotic fruit selection boxes, its returning customers like you that we are so grateful for!

Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

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