Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Terrible service. I bought my order in March as a birthday gift. Delivery was supposed to be the 22/04/2026 . It’s now the 23rd Still no since of it. In my opinion don’t waste your time or money. Shop around for a more reliable retailer!!
I made a order 5 days in advance for delivery on a Thursday for a specific event. Thursday came and went with no delivery. Over Friday/Saturday I emailed the company twice, sent a WhatsApp and left them a voicemail but they were impossible to contact. It was very disappointing because we'd planned the event around the box which never arrived.
It was only when I asked my credit card company to reverse the payment that they finally called me. Avoid at all costs- terrible customer service experience and a real let down.
I received my order today and was very disappointed to find that the fruit was not fresh. It was wrinkled, and the mango was black inside and had clearly gone off. I expected better quality for the price paid!
Best and freshest fruits i have ever tried. i have tried from other companies but this is amazing the experience is very clean and it's great
I would give them zero if I could. Our son age 11 has wanted an exotic fruit box for months instead of chocolate for Easter, which he is allergic to. Due to arrive - no delivery - no tracking - taken near £70 for nothing. We will be following up with the relevant authorities, as this is not just a poor service but fraud when no goods have been received. I rang them to query the tracking info and they told me it would arrive the day of delivery - tracking same day ..did it..NO!
Avoid at all cost
Fruit was black in the middle when it comes
Ordered the exotic box Easter time for my wife. She was thrilled & followed the directions to eat the fruit when it ripened and it lasted nearly 10days! Then for Xmas I ordered a big box of exotic fruit, also an extra box of dragon fruit. It arrived on the requested day. She did the same as before but within three days half of the fruit had gone off and gone furry including what was ripening in the box as the box had mould on it & the rest of the fruit followed shortly after. When I contacted the company on email, they did not answer twice. Finally I called them and their answer was “once it arrives it’s not their responsibility” & they don’t care how long the fruit lasts. They did not even offer a refund or partial replacement for over half the fruit that had to be binned. Very poor customer service and very hard to leave a review. Won’t be ordering again.
Awful, fruit arrived mouldy. I had a special request before ordering which they said they would do for me but that request was not fulfilled and therefor was a runed birthday gift. Complained but had no response so will take this to ny bank.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
