Excellent service and costumer care is what I have continued to experience from this company and that is even when any issues are not of their doing, they have resolved the issue. All round quality bu... Se mer
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Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Se mer
Företaget har svarat
Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had nev... Se mer
Företaget har svarat
I have trouble finding Zimla dates in supermarkets and I was so please when I came across “My exotic fruits” online, I’ve had a couple of orders from them now, Absolutely perfect, fresh, tasty date... Se mer
Företagsinformation
Skrivet av företaget
On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit
Kontaktuppgifter
Unit 3, Oakland's Farm Estate, Goatsmoor Lane, CM49RS, Stock, Essex, Storbritannien
- 01277809810
- info@myexoticfruit.com
- myexoticfruit.com
4,6
Utmärkt
259 omdömen
Ingen aktuell inbjudningshistorik
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Really lovely fruit
I got the small box of mixed fruits but I wouldn't have described it as small, it had a little bit of lots of different fruits and the box was hefty. The fruit was fresh and came with 2 cards to notify what was ripe and ready, and what needed to be left a few days. All of it was delicious and considering it was delivered, it was in just as good nick as fruit you'd buy from a shop because it was very well packaged.
I'll definitely be treating myself to another bigger box soon, looking forward to seeing what's in it
3 november 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
Thank you for your feedback on our small exotic fruit selection box. I’m glad you consider this box to be of good value for money (small boxes contain 14 to 18 varieties of exotic fruit for any readers of this reply). Id like to thank you for your commitment to come back and try another one of our exotic fruit selection boxes, its returning customers like you that we are so grateful for!
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Delicious!
My exotic fruits is by far the best company I’ve ever ordered exotic fruits from! They have a massive selection from all over the world in different options (dried,fresh etc) the fruit always arrives in great packaging to ensure its safe in transit, not to mention how quick the delivery is. They send cards on how to store the fruits when you receive them, which is great! The customer service is amazing too!
7 november 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
Thank you so much for your positive words! It’s an honour that you consider us to be the best company you’ve ordered your exotic fruits from. We’re proud of our large selection of tropical fruits which we’ve carefully curated over the last 9 years. Im pleased to hear that your fruits are always arriving in good condition and swiftly. Our overnight courier companies are part to thank for that. I will pass on your comments regarding customer service to our office team. Please do let us know if there’s anything we can improve, your continued feedback is very important to us.
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Excellent company
Excellent company. Fruit is as described, if the individual fruits are a little smaller than advertised then they give you more. Delivery is very good. I have ordered from them lots of times. When I have had the occasional problem they have dealt with it promptly, professionally and always courteously. I can't recommend them more highly.
22 september 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello ,
Thank you for your glowing review of My Exotic Fruit!
It’s great to hear you are happy with your purchases with us and I’m happy to hear that if there ever has been a problem we have dealt with it to your satisfaction. We always aim to offer good value for money, giving extra fruit when they are small is one of the ways we do this. Thank you for recommending our company, I hope readers of your review act on your recommendation and try out www.myexoticfruit.com
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Amazing team and delicious fruits…!
I have been purchasing from MyExotic Fruit since 2019. The quality of each piece of fruit, wrapped carefully as well as the amazing selection really stood out for me. The fact that they listen to their customers, are readily accessible to answer any queries and also have offers available keeps me coming back.
12 oktober 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
Thank you so much for sticking with us since you first purchased in 2019!
Our team in the warehouse work hard to ensure that the fruits arrive perfectly with our customers so it’s great to hear you have noticed that. I will pass these positive comments onto the warehouse team.
We will always do our best to listen to and implement improvements based on our customer feedback. Please never hesitate to share your thoughts and feedback with us.
I hope you continue to shop with us.
Many thanks,
Colin
Managing director
My Exotic Fruit
Good variety of fruits and great to…
Good variety of fruits and great to access fruit we wouldn’t usually get in the UK. Pleased with recent delivery, particularly the soursop and will continue to buy from my exotic fruit. Good customer service quick responses. When I did have an issue, they were swift and on the ball in rectifying it. Deffo recommend.
9 oktober 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
Thank you for your review. We aim to offer the most diverse range of exotic fruits of any company in the UK, including of course as you mentioned fruits that people can’t usually find in local grocery stores and supermarkets. As far as we are aware we still have the best range of tropical fruit of any company in the UK! Good to hear that we resolved your issue satisfactorily, sorry there was an issue in the first place.
Thank you for the recommendation and also thank you for your continued custom,
Colin
Managing director
My Exotic Fruit
Happy purchase
I never thought I will enjoy my favourite fruit once again until I came across exotic fruit, fruit supplier. Reliable with good fruits. Very happy
18 augusti 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Samira,
Thank you so much for leaving us a review and I'm glad we've been able to provide you with your favourite fruit! You won't be able to reply here but let me know which fruit it is! (you can email us). If there's anything you need please feel free to reach out to the team by phone or social media. We look forward to receiving your next order.
Yours fruitfully,
Colin
Managing director
My Exotic Fruit
Lucky Winner
I was a lucky winner in a raffle recently. My prize was a basket of fruit provided by My Exotic Fruit. Once we had all of the fruit identified we understood which was already ripe and which needed time to ripen. Over time all have ripened and have now been eaten and enjoyed. A particular favourite was the atemoya (custard apple). Thank you for the very enjoyable experience. I will return for another selection soon.
17 september 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
I’m glad to hear you enjoyed the exotic fruit basket prize we donated for a local charity raffle. The sweet atemoya fruit are a favourite of ours too when they are in season in the spring and summer. We look forward to seeing you again soon for another selection of exotic fruit.
Many thanks,
Colin
Managing Director
My Exotic Fruit
Excellent customer service
Excellent customer service. Love the quality and variety of produce also. Thanks so much!
8 september 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Thank you for this great review! We're so happy that you were pleased with your order and our customer service.
Brilliant service and absolutely first…
Brilliant service and absolutely first class produce. Better than we’ve found in Manchester or London. We are very happy repeat customers.
5 augusti 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Sem,
To hear you are a very happy repeat customer is absolutely wonderful. There is no better feedback we could expect to receive!
I'm absolutely delighted that your positive about both our service and produce. It's a review like this that gives us the job satisfaction, and motivation required to continue to run a demanding business like ours.
Thank you for continually supporting our business. Your loyalty deserves to be recognised by us so if you'd like a discount code to use on your next order please reach out to our customer service team and tell them Colin told you to email to request a code to use. (You can reach them on info@myexoticfruit.com)
Ps: Please help to spread the word about our business with your friends and family in both Manchester and London.
Many thanks,
Colin
Managing Director
My Exotic Fruit.
A wonderful fruitful service - thank you!
Everything with the company was exquisitely handled from start to finish. They answered all my questions quickly and efficiently, made an effort to deliver my fruit with requested stage of ripeness and were friendly and helpful throughout. Delivery was also speedy and seamless, all perfectly packed and fresh as expected. They also included a leaflet with care instructions for the fruit which was very thoughtful and handy. I'll certainly be purchasing again! ⭐
26 augusti 2022
Svar från My Exotic Fruit
Hello Aaron,
It seems that we got things right every step of the way, which is a fantastic feeling! Our office team and warehouse both deserve recognition for this so I will pass your comments onto the team.
As always though, if you ever notice an area of our business which you feel we can improve please do let us know. We love to hear feedback from our customers.
Thank you for your commitment to continue to support our business in the future. If you'd like a discount code to use on your next order please reach out to our customer service team and tell them Colin told you to email to request a code to use (You can reach them on info@myexoticfruit.com).
Many thanks,
Colin
Managing Director
My Exotic Fruit
Brilliant company- Highly recommend
Brilliant company, My fruit promptly. Excellent service and courier service. The fruit was fresh - excellent in taste. Lovely selection of rare selection of fruits on the website.
Excellent customer service too :-)
I will be ordering again and again. Lovely business.
5 juli 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Pranita,
It's great that you're positive about both our service and produce. Our office team and warehouse team both deserve recognition for this so I will pass your comments onto the team.
I'm glad that you appreciate our selection of fruits. We take pride in our carefully curated selection of exotic fruits which we've built up over the years, and in our opinion, it's the best selection you can find on any website in the UK. We stand to be corrected!
Thank you for your commitment to continue to support our business in the future. If you'd like a discount code to use on your next order please reach out to our customer service team and tell them Colin told you to email to request a code to use (You can reach them on info@myexoticfruit.com).
Many thanks,
Colin
Managing Director
My Exotic Fruit
After trying a few UK exotic fruit…
After trying a few UK exotic fruit companies, I have to say, this company is unbeatable on quality! The fruits are so delicious and they have a great range of rare exotic fruits. Fast delivery and packed with care.
1 juli 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Samantha,
It hasn't gone unnoticed that you've become a regular customer of ours now and we are very thankful for that. I hope Harrison, our head of marketing, is taking care of your needs on instagram or the guys in the office if you're emailing. Not only are we grateful for your regular custom but also your fantastic instagram content which we love to repost.
Many thanks again for your continued custom,
Colin
Managing Director
My Exotic Fruit.
I love Tropical fruit box
I love Tropical fruit box , Tatiana was so helpful in helping me choose my 1st order. She was patient, explained the types of fruit and I’m so excited to receive my 1st order. It will include how to use the fruit and I’m getting a PINK PINEAPPLE. I never knew there was pink pineapples! I love healthy food. I can juice them or just eat them. I will be a regular customer.
27 maj 2022
Omdöme utan inbjudan
Fantastic fruits
I received a box from My Exotic Fruit on my birthday as a surprise from my girlfriend. What a surprise!!! ))). The box was full of fruits that Ive never heard of or seen before. All of them were placed and packaged carefully, there were notes listing each fruit, stage of ripeness, and a small card with a happy birthday message from my girlfriend. Amazing service, the fruits were exceptional quality, fresh, ready to eat, I'd say my favourites were the yellow dragonfruit, rambutan, longan, bananito, physalis, tamarillo and yellow pitahaya. The haden mango was divine, the stone apple (bael) was a major pleasant surprise with the content inside, might not be for everyone but I liked it))). The kumquats))) wowww loved them. The Korean pear is huge and so good. Honestly, all of the fruits were superb and I shared the experience with my family who were super impressed too. Thank you My Exotic Fruit, thank you to my girlfriend of course, for this tropical fruit surprise. I highly recommend everyone try it.
12 maj 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Thank you for this really lovely review! We're so pleased that you were happy with our attention to detail and our range of rare fruits.
Brilliant service great quality of…
Brilliant service great quality of fruit and timely delivery is what makes me re-order regularly with Exotic fruits as being reliable is what I value most. Getting the order right assures me the team is listening to their customers and therefore delivering both good quality fruit whilst ensuring my expectations are met everytime. Well done for getting my daughters 18th bday surprise fruit basket with all her favourite fruits done to perfection. Thank you once again, very grateful!
11 maj 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Thank you so much for this brilliant review! I'm so glad that you are impressed with the quality of your orders and our customer service.
thank you My exotic fruit!!
thank you My exotic fruit!!! I had an amazing experience ordering from your site. Firstly all the fruit was ripe and fresh and nicely wrapped, communication with your people went great, very helpful and covered all my requests. I ordered a basket of fruits for my boyfriend's birthday and him and his family have enjoyed a week of delicious and interesting fruit. Very professional and quality, very good client support, i definitely come back and recommend it wholeheartedly.
10 maj 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Thank you for this lovely review! I'm so glad that you were pleased with our products and service.
Good supply of soursop even though the…
Good supply of soursop even though the fruits not easy to supply
23 april 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Mr Noifeld,
As a long term customers of ours, we are very grateful for all the orders you've placed with us over the last few years. Thank you for continuing to support our business.
I'm glad we are able to supply you with your soursop regularly.
Many thanks again,
Colin
Managing director
My Exotic Fruit
Beautiful Jamaican Ugli Fruit
Beautiful Jamaican Ugli Fruit received yesterday with APC couriers ..excellent parcel tracking
Well packed fruits and excellent quality produce
Will definately use again
17 mars 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello Lynda,
I'm delighted that you enjoyed the Jamaican ugli fruit. Unfortunately the season for fresh ugli fruit has now passed but we do stock frozen whole ugli fruit and ugli fruit juice if you'd like to place another order with us. I'd be glad to offer you a discount code for your next order. Please feel free to email us to request that.
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
PS: We have many other Jamaican fruits. Julie mango, East Indian mango, naseberry, star apple, honeycomb tamarind balls and many more.
We are currently working on sourcing 'Sweetie Come Brush Me' mangoes!
Ordered dried fruits and medium exotic…
Ordered dried fruits and medium exotic fruit collection. Really good selection in both and loads of fruit. Excellent customer service and really friendly folk.
Will definitely order again.
16 mars 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
Hello,
We're very pleasd to hear you were happy with both the dried fruits and medium exotic fruit selection.
I believe you placed a few orders in quick succession (some as gifts) and liased with my colleague Derry. Derry passes on his thanks for your orders and said to give him a call before placing your next order so he can offer you a returning customer discount code to use.
Many thanks for your custom,
Colin
Managing director
My Exotic Fruit
Do not buy
Do not buy ! My partner ordered a medium box for my birthday ,3/4 of the fruit was either damaged overripe or just bad , upon complaining and after sending photos they refunded him £10 and sent me an artfully arranged photo of the fruit before it was packed with none of the damaged or overripe pieces showing , I have photo evidence so can prove this , some of the other pieces upon opening them are bad , all in all would never recommend this company , when calling no one ever answers and emails are slow , I have requested either another box or a total refund to the person who bought this for me but haven’t yet heard anything , despite their promises of this , beware !
27 februari 2022
Omdöme utan inbjudan
Svar från My Exotic Fruit
UPDATE 28/04/22: Following communication with Trust Pilot, and seeing as your review has now been posted on a competitor's Trust Pilot profile, we have been informed that this review will be removed.
-
Hello Kimberley,
We’re very sorry to hear of the troubles you experienced however I need to let you know that you have reviewed the WRONG COMPANY.
Please do double check the name of the company which you purchased from then kindly delete the review from our page.
If we receive no response from you or if the review isn’t removed within one week we will ask Trustpilot to remove the review.
Separately to the above we’d be delighted to help you out with some exotic fruit in the future. It’s clear this experience wasn’t a positive one but we’d like your next purchase to be far more enjoyable so if you would like to buy send us a message and we’ll organise a discount code for you.
You can reach us on info@myexoticfruit.com
Many thanks,
Colin
My Exotic Fruit
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