I had my eye on the fluffy Marc Jacobs medium tote bag for some time. Since you are officially closing on 19 September 2025, I had to buy one last bag and it had to be this bag. I can't fault My... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ease of navigating your website has been very helpful for me in buying bags for the women in my life (daughter, granddaughter x 2). The bags are Christmas gifts as were the ones I bought last yea... Se mer
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I ordered a Marc Jacobs bag with MyBag a little over 2 weeks ago. Since then, the bag never reached me and has been returned to sender. The MyBag website has now disappeared and no one has respond... Se mer
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Customer service replies super quick on chat and they are very helpful with issues. First time using mybag recently and honestly will probably purchase alot more here since theres peace of mind. Happy... Se mer
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Företagsinformation
Om MyBag
Skrivet av företaget
MyBag
Helpful Links
About Us
At MyBag we're about arming our #girlgang with not only just worthy handbags but the confidence to match. Bringing you the latest trends, style updates and newest launces, we're the online destination for all your designer handbag and accessory needs.
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Storbritannien
- 01618131485
- mybag.com
4,0
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wasn’t given the discount offered…
I wasn’t given the discount offered even though I was given a separate code via email.
My bag didn’t come with the box normally provided for this particular bag.
Propt delivery.
1 juni 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
100% Recommend
Quick delivery , great quality bag and securely packaged. Already recommended to my friends
30 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
DO NOT BUY
If I could rate none it would be none! I received a bag I bought for my daughter’s 18th the logo was upside down! I contacted customer service did everything they asked was told I had to wait 2-3 days while they investigated as a customer I found this shocking that I had to wait when they clearly sent me a fake or defect then contacted them back after there time scales to be told to allow another 2-3 days while it’s escalated and could I upload another image when I had already sent one! Todays job is contacting trading standards do not buy from this company!!!
26 maj 2025
Omdöme utan inbjudan
Svar från MyBag
Hello Emma,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Wow, what a great company!
I received a Myra bag from a dear friend for a Christmas gift. Since we were planning a trip together I saved the bag to use on that trip. The top of the bag immediately began to unravel and she was so horrified I knew that,as usual, she had spent far too much on me! On a whim, I reached out to Myra Bags and told them of the issue. They requested photos and just a few days later I received a email telling me a new bag was on the way! I am amazed at the courteous and professional service and cannot recommend them highly enough! Myra Bag, thank you and great job!
28 maj 2025
Omdöme utan inbjudan
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Bags and earrings look very good
Bags and earrings look very good, fast delivery there was a dust bag with the bag (in the middle pocket) .
29 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Love ❤️ My Bag 💼
What made my experience great was that it was my first purchase of My bag as my Radleys bag which I have had got holes over time I didn’t want to change it as I love all makes of it so I decided to get Radleys again this one I just love the small details it’s so cute I wish they did like a medium size a little bigger bag, that would been extremely excellent. 😊
29 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Great shame no box or special packaging…
Great shame no box or special packaging for bags
28 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
La fermeture de mon sac banane est déjà…
La fermeture de mon sac banane est déjà cassé elle ne ferme plus… je suis dégoûté mon achat sur la redoute n’est pas vieux et pour faire réparer cela ça va me coûter plus cher que le sac… pas très écologique…
Re bonjour voici mon numéro d’expédition 6A35241595237. Il s’agit d’une commande la redoute numéro 20240533189326.
26 mars 2025
Omdöme utan inbjudan
Svar från MyBag
Bonjour Aurélie,
Je suis désolé d'apprendre la frustration causée par cette affaire.
Je suis heureux de pouvoir résoudre ce problème pour vous.
Veuillez fournir votre numéro de commande ou nous contacter via votre compte et nous serons en mesure de résoudre ce problème immédiatement.
Salutations,
Équipe chargée des commentaires
I bought a bag .it was badly packed…
I bought a bag .it was badly packed with no thanku cards buying cards or anything.. no box....I returned it the same day in three hours time till.now I didnot recive any email.that you return your time and you will get a refund it is Marc jacobs large tote full price no sale on it ....so upset and disappointed ....I have a flight to catch but now I have to get some thing later when I.will.gwt my refund back
24 maj 2025
Svar från MyBag
Hello Momina,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
But I saw the bag I was so happy really…
But I saw the bag I was so happy really good and the material is quality I love my bag
24 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Since my last update - no bag.
Since my last update, I never did get the bag, they said they would refund me instead after 3 attempts at receiving this bag that I ordered almost a month ago and their compensation was £25 credit… on their website.
Why I would ever place an order on this fraudulent website is beyond me and I would highly advise steering clear, these people do not respect a customer one bit.
Even after providing the information they requested, they’ve been silent. It’s clear now that they just didn’t want to sell the bag with the 25% promotion.
23 maj 2025
Omdöme utan inbjudan
Svar från MyBag
Hello Nadia,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Very disappointed, damaged bag
Very disappointed – item arrived damaged and clearly used, without box
I was really looking forward to receiving this bag, but when it arrived, the logo was scratched and it was obvious the item had been used before. Nowhere in the listing did it mention that the bag was “pre-loved” or in used condition — it was advertised as new.
To make things worse, it was meant to be a birthday gift, and I’m travelling soon, so I don’t even have time to replace it. This has caused a lot of unnecessary stress and inconvenience. Definitely not what I expected. Be careful if you’re expecting a brand new item — this was misleading.
22 maj 2025
Omdöme utan inbjudan
Svar från MyBag
Hello Antonija,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Bought a Tory Burch Bag
Bought a Tory Burch Bag. First of all the 25% first time buyers code is fake, secondly I spent £400 on the bag for my wife’s birthday and it didn’t come with a box?
21 maj 2025
Svar från MyBag
Hi Hamza,
Thank you for taking the time to leave your review, I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Joe
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