I had my eye on the fluffy Marc Jacobs medium tote bag for some time. Since you are officially closing on 19 September 2025, I had to buy one last bag and it had to be this bag. I can't fault My... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ease of navigating your website has been very helpful for me in buying bags for the women in my life (daughter, granddaughter x 2). The bags are Christmas gifts as were the ones I bought last yea... Se mer
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I ordered a Marc Jacobs bag with MyBag a little over 2 weeks ago. Since then, the bag never reached me and has been returned to sender. The MyBag website has now disappeared and no one has respond... Se mer
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Customer service replies super quick on chat and they are very helpful with issues. First time using mybag recently and honestly will probably purchase alot more here since theres peace of mind. Happy... Se mer
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Företagsinformation
Om MyBag
Skrivet av företaget
MyBag
Helpful Links
About Us
At MyBag we're about arming our #girlgang with not only just worthy handbags but the confidence to match. Bringing you the latest trends, style updates and newest launces, we're the online destination for all your designer handbag and accessory needs.
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Storbritannien
- 01618131485
- mybag.com
4,0
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bunch of scammers
I ordered a Marc Jacob’s large the tote bag on 4th May 2025 on a next day delivery. This company uses Relay couriers who are beyond incompetent. The first bag wasn’t even collected from My Bag then the replacement was collected and only when I chased Relay I was told they can’t deliver because it’s too big. No updates from My Bag or Relay who are truly incompetent and shouldn’t be in business given the poor level of service I’ve received. When I mentioned leaving a review on here My Bag stopped communicating with me about my order! Look here My Bag, either send my bag by a different courier or refund me in full you bunch of scammers!!!! Why are you trying to keep my money? Trading standards will be notified of this! My order number is - 667957788. Sort your ish out My Bag your service is rubbish!!!
Dear Liam,
If you’ve sent the replacement via Relay they won’t deliver as they’ve failed to deliver twice before.
You should have used a different courier. Once again this will result in disappointment.
Can you send via DPD or Royal Mail instead?
4 maj 2025
Omdöme utan inbjudan
Svar från MyBag
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your delivery, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Happy customer
The ordering was simple, the bag is exactly as expected and very quick delivery.
15 maj 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Excellent service
Excellent service, quick efficient delivery. Great quality product. Very happy and would definitely recommend.
14 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I've been sent my faulty bag back as my "replacement"
Hi Ben please see my reply on the website and get back to me ASAP!!
Liam from customer services only replied once to my complaint, which definitely hasn't been dealt with yet.
I was promised by a member of customer services that if I sent back the faulty bag for a second time, and then came straight onto the live chat and provided evidence of sending it back, that due to the circumstances and actual replacement would have been dispatched yesterday.
After posting the bag back yesterday and trying to get this actioned, I learnt that I've been lied to by the team. If a new bag is not dispatched today, and Liam doesn't get back to me, I will be going to trading standards.
I have been officially scammed.
20 april 2025
Omdöme utan inbjudan
Svar från MyBag
Hi Lauren,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Prompt delivery with clear…
Prompt delivery with clear communication. Bag well packaged and good value. Only downside - delivered by EVRi who left it on doorstep without knocking or checking I was in so lucky it wasn’t raining!
11 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Bad company
Bad company !!!+ and I wouldn't pay that price for a fake got caught out once with a vivienne Westwood bag tried to send it back made it so difficult and didn't want to know so I'm shocked to hear people happy with them .
7 december 2024
Omdöme utan inbjudan
Svar från MyBag
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Great service and fast delivery
7 maj 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
She’s a beauty
Bought the most beautiful Tory Burch cross body bag in clam shell, perfect size
7 maj 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Great
I was surprised to receive 2 items in 2 separate parcels on different days, but I was still pleased with my order. Everything arrived in excellent condition.
2 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
So easy to order delivery brilliant now…
So easy to order delivery brilliant now got bag of the year
4 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Absolutely love my new bag
Absolutely love my new bag.
Delivery within 3 days of ordering
Lovely packaging
Great service all around.
Definitely be ordering again.
3 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Lovely charms, great value
Quick delivery, great price, and very happy with my Thomas Sabo Charms
1 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great website with great prices
Such a good selection of bags at great prices. Super fast delivery and so easy to order! I’ve bought from here multiple times and will continue to do so! X
1 maj 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great experience with my bags quick…
Great experience with my bags quick service easy to choose
30 april 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very quick delivery
Very quick delivery. Packaged well. Great bag. Good price for coach bag.
30 april 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick delivery and good products
The items came packed properly so they couldn’t get damaged and they were delivered very quickly.
Very reasonably priced and luckily they had what I was looking for with multiple options. Will definitely order again very soon :)
29 april 2025
Svar från MyBag
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Svar från MyBag
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Svar från MyBag
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Beautiful Jewellery
Lovely earrings, nice price, beautiful gift.
The delivery however wasn’t that great. The package was left outside a neighbours house in their garden even though I was at home and the outside box was half open. Luckily though the jewellery box wasn’t damaged.
Lovely present. Thank you
26 april 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
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