I had my eye on the fluffy Marc Jacobs medium tote bag for some time. Since you are officially closing on 19 September 2025, I had to buy one last bag and it had to be this bag. I can't fault My... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ease of navigating your website has been very helpful for me in buying bags for the women in my life (daughter, granddaughter x 2). The bags are Christmas gifts as were the ones I bought last yea... Se mer
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I ordered a Marc Jacobs bag with MyBag a little over 2 weeks ago. Since then, the bag never reached me and has been returned to sender. The MyBag website has now disappeared and no one has respond... Se mer
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Customer service replies super quick on chat and they are very helpful with issues. First time using mybag recently and honestly will probably purchase alot more here since theres peace of mind. Happy... Se mer
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Företagsinformation
Om MyBag
Skrivet av företaget
MyBag
Helpful Links
About Us
At MyBag we're about arming our #girlgang with not only just worthy handbags but the confidence to match. Bringing you the latest trends, style updates and newest launces, we're the online destination for all your designer handbag and accessory needs.
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Storbritannien
- 01618131485
- mybag.com
4,0
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arrived bent and misshapen
I got this bag a lot cheaper than highstreet and I do believe it is genuine however it came really bent and misshapen and really took the joy out of receiving it.
I then read lots of people who had problems with refunds and decided to just hope it moulds back to shape. I'm not that hopeful though. Really disappointing
4 juli 2025
Svar från MyBag
Hello Emma,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the condition of your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Quick super quick dispatched Wish I…
Quick super quick dispatched Wish I found this site earlier
3 juli 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
OMG Amazing price for a designer back
OMG Amazing price for a designer back, super fast delivery and great communication - love them! Will def use again
1 juli 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Ordered and delivered the next day
Ordered and delivered the next day. Well packaged and a beautiful bag. Thank you
2 juli 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
An absolutely fantastic place for…
An absolutely fantastic place for shopping ! First time ever ordering on Mybag.A Reliable and fast service, arrived 2 days before the estimated delivery date.Carefully packed, I was delighted to discover my handbag Including the dustbag.Will definitely purchase again and recommend to anyone. Massive thanks to Mybag 🫶🏽✨️♥️
1 juli 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Quick Delivery
Bag came within days! well packaged, looks great couldn't be happier or recommend more
28 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Fantastic delivered sooner than expected
29 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Bag delivered within 2 days!
Bag delivered within 2 days! Bag is beautiful - my only grumble is a lot of paper wasted.
27 juni 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Happy customer
The bag was exactly as advertised. It was packed nicely when i received it, which was delivered in days after placing the order.
25 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
On time very good quality
24 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sam
Problems to begin with, but later resolved
I seriously advise anyone and everyone to avoid purchasing from My Bag. I ordered two pairs of silver Ted baker hoop earrings. One of was definitely silver while the other was gold. I immediately went through the returns policy and was shocked I had to pay £2.99 to return an item that was wrongly described on their website. After posting it I got in touch with the customer service via their message Center. I explained the situation and mentioned that I should not have to pay for a mistake that was clearly theirs. Initially I was asked for photographic proof of wrong item. I told them it’s been returned that they will see it’s gold when it arrives back there. After sending several messages they still were insisting I sent the proof. Absolutely useless. I eventually got the postage refund approved after I mentioned I will be making my views known. I still say that If you want peace of mind with your purchase please avoid any transactions with My Bag.
Update: This is a follow up from my bad experience. I got a satisfactory response from the customer relations executive. Despite their initial shortcomings, their response time was impressive. I will most likely be purchasing from them again.
22 juni 2025
Svar från MyBag
Hello Yemi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
No dust bag
The bag was all well packed but then there was no dust bag for the coach tabby 26. I have contacted the customer services who are passed me onto product specialist and they would get back to me. awaiting their response.i would need the dust bag to store the bag.
22 juni 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Happy customer here…
Bag and cardholder I ordered came extremely carefully packed. Delivery was quick. Regular update on your order. Overall, I would return as well as recommend it to my friends and family.
19 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sam
Mai più
Facendo un controllo su una prepagata che non uso mai mi ritrovo degli addebiti da questo sito.
Feci l'iscrizione e subito il recesso perché credevo vendessero una cosa che cercavo e invece no.
Recesso fatto in giornata.
Mi ritrovo degli addebiti per mesi.
Adesso ho rifatto il recesso
E non mi vogliono restituire i soldi di questo abbonamento, non dell'iscrizione che ci sta, ma degli addebiti successivi.
MAI PIÙ
19 juni 2025
Omdöme utan inbjudan
Svar från MyBag
Gentile Giuseppe,
Mi dispiace per la frustrazione causata riguardo a questa questione.
Può gentilmente accedere al suo account online per inviarci un messaggio al fine di risolvere la questione il prima possibile? Oppure se preferisce, può ricontattarci qui o sui nostri social o live chat.
Se ha bisogno di ulteriore assistenza, non esiti a ricontattarci e saremo felici di aiutarla.
Cordiali saluti,
Carmine
Assistenza clienti Mybag
Selling items with wrong picture and…
Selling items with wrong picture and description - ordered a bag twice to be told I have ordered the wrong bag!!! Shocking customer service also!! You get a reply to your query two days later. I have ordered a few bags from here. So disappointed as bag was a birthday gift - Never again will I spend my money here again.
14 juni 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Ein super empfehlenswerter Shop
Habe mir dort eine Reisetasche gekauft, die ich zuvor bei Amazon gesehen hatte. Im Shop war sie jedoch preiswerter.
Die Erfahrung die ich mit diesem Shop, der Kundenbetreuung und dem Service gemacht habe, kann man nicht mehr toppen.
Der beste Shop seit langem.
100% empfehlenswert.
Danke dem kompletten Team.
3 juni 2025
Omdöme utan inbjudan
First class service.
Easy to order and speedy delivery and so well packaged…would recommend.
1 juni 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.