I opened an account. The person who did it screwed up and claimed some paperwork had accidentally been shredded. I went back. Signed papers again. They needed to created the deposit check again... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as cou... Se mer
Everyone was really patience with me and went above and beyond to help me and make sure I understood what was happening. It was my first time ever trying to refinance anything before and I wasn't trea... Se mer
Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gav... Se mer
Företagsinformation
Skrivet av företaget
Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL. Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets. Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money. We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution. In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."
Kontaktuppgifter
1604 Cherry Street, 39180, Vicksburg, USA
- 877-457-3654
- membercare@mutualcu.org
- mutualcu.org
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What made my experience was how…
What made my experience great was how easy it was for me to open an account, I expected so many obstacles. Also, all the benefits that come with being a member makes it even more worthwhile.
23 januari 2023
Svar från Mutual Credit Union
Cammie, thanks for your kind words! It's a goal of ours to make the account/loan opening process easy and convenient for our members, so this is great to hear!
Having knowledge people in place that…
Having knowledge people in place that love work with people. Katrina goes about and beyond to assist customers daily.
28 december 2022
Outstanding Performance
I been with mutual for almost 2 months and I haven’t had no problems or issues with depositing and withdrawing money from my account and I can stay out of all the banks I been with this is the best one.
13 januari 2023
absolutely fast and nice service!
5 januari 2023
To complete my paperwork I had to go to…
To complete my paperwork I had to go to another branch
4 januari 2023
Svar från Mutual Credit Union
Hi Gary, We're sorry to hear that you received less than stellar service! A team member will be reaching out to you shortly.
Employee Real Family As You welcome…. Jacob Luckett Independent Contractor
Employee Real Family As You welcome yourself inside the Bank. Business Great. Love it. God Bless.
28 november 2022
An Amazing Loan Officer
Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gave me her cell phone number to call if I had any questions or concerns. I did in fact, call her after hours on a Friday and again on Sunday. I kid you not, she was just as professional as if it was during regular business hours. I appreciated her patience. She eased my fears of purchasing a vehicle in such a turmoil economy of rising interest rates. Kudos to Ms. Jones, She's a great asset to Mutual Credit Union!!!
2 december 2022
Omdöme utan inbjudan
Terri
Friendly service and Terri knew and listen to what I needed then and in the future answered all my questions
24 november 2022
The bank office personnel was friendly…
The bank office personnel was friendly and attentive with getting my accounts set up!
6 oktober 2022
They are amazing
14 oktober 2022
I came to Mutual at my lowest
I came to Mutual at my lowest. I had just had total out my vehicle and due to the accident I had a miscarriage. I needed to regain my life back for my other children. I came to Mutual to open up me an account, and I been going up every since. I was blessed with a truck and 100+ on my credit score. I couldn't have choose a better bank.
4 november 2022
Omdöme utan inbjudan
Very helpful and supportive
Very helpful and supportive. Excellent knowledge base. Thank you.
3 oktober 2022
I had a check I wanted to deposit into…
I had a check I wanted to deposit into my account. The teller was very nice and had concerns about the check. She called to get a confirmation of the check. I didn't mind the wait since she was checking on it for me. I appreciated her professionalism in assisting me.
3 oktober 2022
I was disappointed
I was lied to. I was told three different excuses about my money. When I received the bank statement from my step mom. It showed her bank cleared the money two days after it was applied for. I waited another 10+days to get it. It was one of the worst experiences I've had dealing with a bank. I pleaded because my mother in laws home situation was poor n needed help. I also was being eating alive by some kinda bug. Which was only getting worse. But they looked at me and said there was nothing nothing they could do. I would n will never will tell someone to use this bank.
17 augusti 2022
Excellent glad to be apart of the Family
7 september 2022
Best Bank to be apart of
6 september 2022
Brent Mcalpin was awesome!!
6 september 2022
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