Mr Teak Omdömen 738

Great service. Cushion arrived very quickly, well packaged and is as described.

Easy to order. Responded straight away. Kept up to date with delivery date and instructions.

The delivery was initially delayed and when I called I was told I had gotten the delivery date incorrect, later during the call it was confirmed that in fact I was correct and the delivery would now be the next day. The reason for the delay was that it had not been scanned at the depot . it did not arrive on the Thursday but in fact it was the following Monday. Any comments?

The product is fine but it took me a month to get a delivery date. No updates on progress given after ordering, I had to chase by phone several times.

Excellent service
Thank you!
Good quality furniture

delievered on time no problem .very safley packed but hard to get rid of pallet

Great product easy to assemble and looks good. Promot delivery and a very reasonable price

Great product, great customer service and went above and beyond to deliver on time.

Although the delivery was somewhat late (preordered) the quality of the product was high.

Arrived in perfect condition. Easy to assemble.

Great Service
Cover for a 3-seater Lutyens bench arrived in excellent condition and very swiftly. It is exactly what we need and seems of high quality.

Furniture is satisfactory .The delivery service however is poor unless you are able move all items from roadside to garden. Additionally the wooden pallet and frame have to be disposed of by the customer. Regardless of any explanation at the point of ordering we remain of the opinion that the delivery process is poor.
In future we will stick with Blue Diamond .

A great product, we are very pleased with the bench but poor delivery service

The bench cover is very good. It’s a shame they don’t have a table cover and you have to use a small bench cover instead

Great product. Prompt delivery .

The Item was a good price .. it was advertised as a pre-order for delivery in June. Order placed 7th June. I received no updates from Mr Teak so called 26th June to be told the item was delayed due to issues with cargo not coming through the Suez Canal. I waited for further updates but received nothing and so I called again on 23rd July when I was told the item was due in the next day. I received a call the following day to arrange delivery. Delivery was as scheduled and we’re really pleased with the item.

Fabulous product and easy to put together - love it!!!

Coffee table

Excellent quality and very quick delivery.

Ordered a bench on the 30th of April and was fobbed off for over two months with excuses that it was out of stock (why take the order?), and then had to accept an alternative because we wanted the bench to enjoy this summer and not in the autumn. Was told we'd receive a bench cushion as an apology, that didn't happen. The bench has unsightly glue stains on the front and back, would not recommend. Again, why would I order a bench if I was going to have to wait over 2 months for delivery? I wasted two days waiting for the delivery which didn't arrive, the glue stains haven't improved either.