Despite some of the negative reviews, Eterna Home provided quick delivery and excellent service. The garden furniture is of top quality, very sturdy and thick. Cushions could be slightly thicker but a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really easy to navigate the website. Very good range of high quality wooden garden furniture and at the time some great deals for Spring/Summer. Comms after the order was really simple and updates to... Se mer
I understand some people complaining about the delivery time - and do understand, i waited approx 7 weeks. But I can honestly say well worth the wait. The furniture is of a very high qu... Se mer
From the point of ordering to delivery, the communication was great and everything happened when they said it would. The spiral teak table I got is really beautiful, thick smooth teak which looks as... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Eterna Home specialise in manufacturing and supplying high-quality teak garden furniture. In addition to being competitively priced, we have a solid commitment to biodiversity and sustainable development. To provide you with beautiful, robust, hardwearing and long-lasting furniture using materials as tough as they are beautiful, we maintain the highest quality standard at every step of the process, from design to delivery. We are customer driven, so don’t hesitate to ask us any questions you may have; we are happy to help. If there is a particular configuration you would like and can’t see available, we are pleased to tailor any order to suit your needs.
Kontaktuppgifter
The Oakley, Kidderminster Road, WR9 9AY, DROITWICH, Storbritannien
- 01905 928 398
- info@eternahome.co.uk
- www.eternahome.co.uk
Beautiful furniture
23 april 2026
Delivered very quickly and efficiently
Delivered very quickly and efficiently, in time slot allocated. Thank you
24 april 2026
Delived as informed at the earlier time…
Delived as informed at the earlier time of the span given. Drives did a good job
13 mars 2026
Svar från Eterna Home
Hi Nick,
Thank you for taking the time to leave us a positive review.
We are delighted that you are happy with your order, and we will be sure to pass on your kind words to our delivery partners!
If you ever need anything from us in the future, we are always here to help.
Best Wishes,
Eterna Home Team
Great product just a advertised and…great product and quick delivery
Great product just a advertised and delivered with 10 days or so.
great service
10 juli 2025
Svar från Eterna Home
Hi Karen,
We appreciate you taking the time to leave us a review, it’s great to hear of your positive experience overall and you were left happy with the service.
If you need anything at all going forward, we are more than happy to help.
Best Wishes,
Eterna Home Team
Happy
The product acceded expectations, superb quality and finnish, time lines for delivery as promised, delivery team kept me informed and were professional.
2 juli 2025
Svar från Eterna Home
Hi Michael,
Thank you for your positive review, it’s great to hear of experiences such as these and we will be sure to pass your thoughts onto the team.
If you need anything else at all going forward, we are always here if you need to contact us.
Best Wishes,
Eterna Home Team
Svar från Eterna Home
Hi Darryl,
We are delighted to hear that you were pleased with the quality of your furniture you received, we expect nothing less and we are extremely thankful for your time leaving us a review.
Don’t hesitate to get in touch if you need anything else in the future.
Best Wishes,
Eterna Home Team
Great communication, table was just lovely
From the point of ordering to delivery, the communication was great and everything happened when they said it would. The spiral teak table I got is really beautiful, thick smooth teak which looks as though it will last a lifetime. Quality product and quality company.
30 maj 2025
Svar från Eterna Home
Hi there,
It’s lovely to hear from you and we appreciate the time taken to leave us this review.
We highly value your feedback from all the team here at Eterna Home and it is fantastic to hear of your smooth experience overall.
Best Wishes,
Eterna Home Team
Great service and happy with the product!
Bought some garden furniture, very happy and would by from them again.
2 maj 2025
Svar från Eterna Home
Hi Ulrica,
We are delighted to hear that you are happy with your order and your time leaving this review is highly appreciated.
Please don’t hesitate to reach out if you need anything else.
Best Wishes,
Eterna Home Team
Delivery arrangements were proactively…
Delivery arrangements were proactively checked; chairs arrived on time; they are beautiful and exceed my expectations.
1 maj 2025
Svar från Eterna Home
Hi M,
Thank you so much for the time taken leaving us a review, we love to hear comments such as these.
We are delighted to hear your expectations were exceeded and we are always around if you need to contact us for anything else.
Best Wishes,
Eterna Home Team
Amazing design and quality.
Found the table and chairs on line and chairs were so different from the normal. Thickness of the table top was good and we had a choice of colour on the cushions so we ordered. It has been delivered within two weeks and wow what a find. Really pleased with the table and chairs and the delivery drivers were really good too. Have already recommended a friend look to purchase from you.
18 april 2025
Despite some of the negative reviews
Despite some of the negative reviews, Eterna Home provided quick delivery and excellent service. The garden furniture is of top quality, very sturdy and thick. Cushions could be slightly thicker but all round a quality product. Would purchase again.
31 mars 2025
All 8 chairs damaged
We ordered 8 outdoor dining chairs - every single chair arrived damaged / completely smashed. Whilst accidents happen, these must have been dropped from a great height. They were not packaged sufficiently well given their bulk and weight either.
3 mars 2025
Svar från Eterna Home
Hi Debra, thank you for your feedback. We would like to take this time to again express our sincere apologies for the damaged items. However, we hope that you feel we acted swiftly to collect the items, and issue a full refund within 6 days of arrival, having delivered your order within 5 days of placing it. Whilst we feel that this rating is a bit harsh considering the damages were out of our control, and happened in transit, we totally understand your frustration here. We apologise for the inconvenience caused on this occasion, and hope that it would not put you off purchasing with us in the future.
Wonderful product and stress free…
Wonderful product and stress free delivery. Very impressed
26 mars 2025
Superior service and product
The initial shipment included one damaged part. One call sorted it out and a replacement was shipped, delivered and assembled for me with days. All staff involved from the company's contact through to the delivery staff were exceptionally helpful and easy to work with. I do not hesitate in recommending this company.
15 oktober 2024
Poor build quality
Purchased an expensive high quality teak furniture set, with cover and seat pads totalling nearly £2k in 2022 and two years later the chairs are coming apart at the joints. We went for teak as we wanted something solid that would last. Unfortunately, the chairs are not built to last, despite covering over winter and carefully looking after the set. Contacted customer support who can’t help.
Disappointing to invest in a set that doesn’t last longer than 2 years.
23 augusti 2024
Omdöme utan inbjudan
Great furniture and great service .
Great furniture and great service .. would buy again and highly recommend ..
25 maj 2024
Good communication
Good communication. Delivery men unpacked chairs and took away all the packaging,good quality product.
21 maj 2024
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