Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Se mer
Företaget har svarat
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Se mer
Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Skrivet av företaget

Browse thousands of quality cars today.

Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien

Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service from Maia. She made the purchase of the car so easy and smooth.
Very good customer service. Couldnt thank Graham enough for his help throughout what was a very smooth process. Thamk you. Would recommend.
Everything was great and we got the car we wanted thanks to your team
Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

Svar från Motorpoint - Derby
Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.
Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.
The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

Svar från Motorpoint - Derby
Excellent customer service from Graham Braithwaite from start to finish.
Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

Svar från Motorpoint - Derby
Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.
Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.
Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

Svar från Motorpoint - Derby
The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.
Very pleased we the service I received when I bought my new car
very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

Svar från Motorpoint - Derby
We have had our cars for over 20 years from motorpoint . Always a simple process, pleasant helpful staff . Had 13 cars from them. Never a problem. We use the Derby branch but I’m sure they would all be as good. Recommend. Peter from Leicestershire
We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .
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