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Motorpoint - Derby Omdömen 

1 172
TrustScore 4.5 av 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Se mer

Betygsatt 5 av 5 stjärnor

Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10

Betygsatt 5 av 5 stjärnor

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well


Företagsinformation

  1. Bilhandlare
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrivet av företaget

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktuppgifter

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 172)

5 945 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Warranty Scam

What a absolute scam the warranty insurance is - AVOID, they will not agree a claim and then refer to the service history of the car to avoid the claim - at no point did the Motorpoint sales person point out the relevant terms and conditons of the warranty

update - the number they have given me in the reply is not even recognised !!

17 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Derby

Svar från Motorpoint - Derby

Good afternoon, I am sorry to read you are having issues with the warranty company. I would be happy to help you with any queries if you would like to call me direct on 0332 426728, kind regards
Customer Service Manager.

Betygsatt 5 av 5 stjärnor

Great service from beginning to end

Great service from beginning to end. Very helpful and no hard sell which we really appreciated. Bailey was particularly good with advice . We asked for the Williams polish on arrival and was very impressed to have it done straight away with just an hour to wait. Very pleased with the new car and definitely would do the trade in again with our old car. Thank you very much to all the staff that we had dealings with.

14 juni 2026
Betygsatt 5 av 5 stjärnor

Excellent service from start to finish.

Excellent service from start to finish.
We visited the derby branch and was looked after by Dom. Top bloke he Answered my questions and my emails.
All the paperwork was done by kyle she explained everything (perfect).
It's a Very relaxing place, no pressure off anyone.

9 juni 2026
Betygsatt 4 av 5 stjärnor

Nice experience

31 maj 2026
Logotyp för Motorpoint - Derby

Svar från Motorpoint - Derby

I am so pleased you had a great experience with us, enjoy your new car.

Betygsatt 5 av 5 stjärnor

We had a great experience at Motorpoint…

We had a great experience at Motorpoint Derby, first visited to see another car and came back the following week to see the one we brought. Our sales people were Graham, Kian and Maia, a kind, helpful and professional team. The process of buying the car, was quick and simple. I would definitely recommend the store to others.

30 maj 2026
Betygsatt 5 av 5 stjärnor

Professional

Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.

27 maj 2026
Betygsatt 1 av 5 stjärnor

After being bombarded with text and…

After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER

31 maj 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Derby

Svar från Motorpoint - Derby

Good afternoon, I am sorry to read your review and here of your experience with us here at Motorpoint Derby. This really isn't the service level I would expect you to receive. I would love the opportunity to discuss this further with you, if you could call me on 01332 426728 kind regards Customer Service manager

Betygsatt 5 av 5 stjärnor

First class

Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏

28 maj 2026
Betygsatt 5 av 5 stjärnor

Great from start to finish!! How car buying should be.

Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.

26 maj 2026

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