They were great on our first visit located the car we wanted and let us go home to consider it. Upon arriving next day to collect our new car it was a different salesman who knew nothing about our pre... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was travelling from Sheffield to view a car which I'd seen online. I spoke on the phone to a young man called Ash and found he was most helpful as nothing was too much trouble. I ask if he would ass... Se mer
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I’ve used other selling platforms preciously, then came across Motorpoint, very easy to input my car details, I was honest about the light damage on the car (scratches and scuffed alloys) these were t... Se mer
Really pleased with my purchase, fast efficient service, Dom helped us on the day of our purchase, he was very helpful not pushy and answered all of our questions in a professional manner, never makin... Se mer
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien
- 01332 508638
Over 1000 new cars every week
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really well looked after
Really well looked after. Easy process and quick turnaround. I was able to collect car within a few days. The staff are friendly and helpful. I noticed that speaker wasn't working and they are now sorting it with no issues at all. Good communication.
31 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear you felt well looked after and that the process was easy with a quick turnaround. It's wonderful that our staff were friendly and helpful, and we're glad we could sort out the speaker issue promptly with good communication.
Thank you
Motorpoint
Svar från Motorpoint - Derby
We're so pleased to hear you had a positive experience with our service and found our pricing to be good. Thank you for your valuable feedback!
Thank you
Motorpoint
The sales perosn Jake was very helpful…
The sales perosn Jake was very helpful without applying any pressure on us
28 augusti 2026
Svar från Motorpoint - Derby
We're so glad to hear that our salesperson was very helpful and that you felt no pressure during your experience. Many thanks for your feedback!
Thank you
Motorpoint
Excellent customer service
Excellent customer service. Loan agreement took no time at all and had our new car within 48 hours.
1 september 2026
Svar från Motorpoint - Derby
We're so pleased to hear you experienced excellent customer service and that your loan agreement was processed quickly, allowing you to get your new car within 48 hours. Your feedback is much valued and will be passed to the team!
Thank you
Motorpoint
You have been pathetic, both before collection and afterwards.
Ongoing. We wait and see.
31 augusti 2026
Svar från Motorpoint - Derby
Hi Andy, I'm sorry to note of the 1 star review and thank you for speaking with me in person recently, I can see the vehicle is back on site with us undergoing diagnostics for repair, please do not hesitate to reach me directly on 01332 648468 in the meantime
Many thanks
Motorpoint Derby
The team were very professional and we…
The team were very professional and we were sorted with a new vehicle and driving out on the same day - Geoff was particularly helpful!
31 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear our team was professional and that you were able to drive away in a new vehicle on the same day. It's wonderful to hear that Geoff was particularly helpful, this feedback will be passed on directly
Thank you
Motorpoint Derby
Five cars and counting
Fifth car from Motorpoint and more than happy with all of them. Service top marks, value very keen. They whole buying experience is brilliant.
19 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear that you're more than happy with all five of your cars from us! It's wonderful that you consistently receive top marks for service and find our value very keen. We're delighted the whole buying experience is brilliant for you.
Thank you
Motorpoint
I was made very welcome!
I was made very welcome during my visit. The staff were very polite and not pushy at all throughout the purchase of my car. The whole process was quick, easy and i was able to take the car away the same day. Well done Motorpoint Derby for all your help!
25 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear you felt welcome and that our team was polite and not pushy during your car purchase. It's great that the process was quick and easy!
Thank you
Motorpoint Derby
Very helpful staff relaxed viewing with…
Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy transaction. Small issues with car after purchase was dealt with immediately by Chloe who arranged local dealer to action rather than having to return car to Derby.
Many thanks N Smith.
25 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear you had such a positive and easy experience with us! It's wonderful that our team was professional and friendly, and that any issues were dealt with immediately and conveniently, the feedback will be passed to the team!
Thank you
Motorpoint Derby
Motorpoint Derby were superb
Motorpoint Derby were superb, Dom helped me purchase the car smoothly & with no pressure. Great service.
31 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear that your car purchase was smooth and without pressure and that Dom provided great service, we will ensure the feedback is passed to Dom
Thank you
Motorpoint Derby
Very professional and reassuring…
Very professional and reassuring throughout the whole process. Would highly recommend.
18 augusti 2026
Svar från Motorpoint - Derby
We're so pleased to hear that you found our team professional and reassuring throughout your experience. We hope to see you again in the future!
Thank you
Motorpoint Derby
Delayed handover
Buying the car we wanted went very smoothly, but slightly let down when on arriving at the appointed time for the handover we were left hanging around and had to enquire several times for the person who was dealing with us.
18 augusti 2026
Svar från Motorpoint - Derby
Good morning
Thank you for leaving us an honest review. I am sorry you were left waiting, i hope the rest of your experience was good. Enjoy your new car.
kind regards
Good value and service.
Treated with respect and courtesy throughout. Greeted by a salesman in arrival. Shown a couple of cars I was interested in, one of which he had to fetch from nearby. Given plenty of time to look around them. Was not offered a test drive but did not really want one. Chose the one with 2 keys. Not too pushy with the warranty and extras which I declined. Collection 4 days later went smoothly enough but clerk was not very knowledgeable. The cars aren't prepped much and not perfect but are at a good price. Inspect well before purchase and watch out for missing spare keys.
18 augusti 2026
They was very helpfull freindly coudnt…
They was very helpfull freindly coudnt do enough for
18 augusti 2026
Buyer beware.
Good to swap on the same day but had the feeling I was rushed through like an assembly line.The next day I discovered rust and scratches I hadn't previously seen which cost 560 to put right.Looked at the paperwork and there was no cooling off period.
13 augusti 2026
Svar från Motorpoint - Derby
Good morning
Thank you for your feedback, it is really important we understand how our customers feel. I am sorry you felt rushed through the whole experience this is not how we would want any of our customers to feel.
I hope you enjoy your new car
kind regards
Debbie
Svar från Motorpoint - Derby
We appreciate you sharing your enjoyable experience! We're so glad to hear that our team made your visit. Thank you for your positive feedback!
Thank you
Motorpoint
The salesman was brilliant not pushy…
The salesman was brilliant not pushy and very helpful
9 augusti 2026
Great service from start to finish
14 augusti 2026
Very efficient service all round from…
Very efficient service all round from Martin and Kyla
14 augusti 2026
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