From the front door welcome to driving away with our car we were professionally looked after. Matt and Gary were really helpful without rushing us, but taking time to explain everything. Nothing was t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... Se mer
Företaget har svarat
Great place to get your cars from. I always get cars from them and always come back as the quality and price they offer is worth it. All staff there are very helpful and also back off house staff tha... Se mer
Företaget har svarat
Unbeatable price & generous PX value Just a shame new car left in very low state of charge
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Storbritannien
- 0121 7561839
Over 1000 new cars every week
4,7
Utmärkt
541 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No pressure from sale assistant
No pressure from sale assistant, everyone was friendly. All were helpful and accommodating. Will be back when we need an upgrade.
13 mars 2026
Svar från Motorpoint - Birmingham
We're happy to hear that you found our team friendly and helpful, with no sales pressure. Thank you for the positive feedback; we look forward to seeing you again!
Thank you
Motorpoint
I am still waiting for proof of 3rd…
I am still waiting for proof of 3rd service by e mail I have requested this several times
17 mars 2026
Svar från Motorpoint - Birmingham
Hi James,
I have spoken to your sales advisor who has advised this has been sent this morning.
I hope this clears up your enquiry .
Motorpoint
Svar från Motorpoint - Birmingham
We're glad you found the process easy from beginning to end. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
Sales rep took care of everything and…
Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
8 mars 2026
Svar från Motorpoint - Birmingham
We're happy to hear that the sales representative provided excellent service! We appreciate your positive feedback and are glad everything went smoothly.
Thank you
Motorpoint
Listening staff,they explain well all…
Listening staff,they explain well all you need to know.
27 juli 2025
Svar från Motorpoint - Birmingham
We're glad to hear that our staff provided helpful explanations. Thank you for your positive feedback; we appreciate it!
Thank you
Motorpoint
experience at motorpoint
the staff could not have been more helpful
glad I went to motorpoint every thing easy
less stress just what you need when buying
a new car. thanks guys..........
9 mars 2026
Svar från Motorpoint - Birmingham
We're so happy to hear that our staff were helpful and that you found everything easy and less stressful. Thank you for choosing Motorpoint!
Thank you
Motorpoint
Excellent service from Ben and all…
Excellent service from Ben and all the staff .
Very pleased with my purchase .
2 mars 2026
Svar från Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad you were pleased with your purchase and our excellent service.
Thank you
Motorpoint
I mostly spoke over the phone with my…
I mostly spoke over the phone with my questions being answered. Selecting a car I had seen online and the advice from the advisor Michael was on point. When I went to the shop the advisor Jac was great, very patient and helpful. As a process the experience was positive and I would have given a 5 star but the interior of the car needed to be cleaned a little better as there was ash in the driver side air vent and tobacco in the centre console charging tray but that being said I would recommend Motorpoint to friends and family.
1 mars 2026
Svar från Motorpoint - Birmingham
We're glad the advice and service were helpful! We appreciate your recommendation. We're sorry the car's interior wasn't up to standard. We'll address the cleanliness issue to ensure a better experience for future customers. Thanks for the feedback.
Thank you
Motorpoint
Nice friendly staff,who were only too…
Nice friendly staff,who were only too pleased to help, but at the same time not too pushy, and extremely helpful. Also a great range of reasonably priced cars to choose from . Altogether a great shopping experience .
27 februari 2026
Svar från Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you found our staff friendly and helpful, and that you were pleased with our range of cars. Thank you for your positive comments!
Thank you
Motorpoint
Pleasantly surprised
No high pressure sales tactics, sales person left me to browse the car on my own and if I needed any information he was on hand to help.
22 februari 2026
Svar från Motorpoint - Birmingham
We appreciate you sharing your feedback. We're glad to hear that you were able to browse comfortably and that our sales team was available when you needed assistance!
Thank you
Motorpoint
Saw this Car
Saw a car, spoke to knowledgeable people and drove away in 24 hours Happy 😃
Thanks Jac & Oliver 🤩
23 februari 2026
Svar från Motorpoint - Birmingham
We're happy you found knowledgeable people and drove away in 24 hours! We appreciate your acknowledgment and are grateful for your positive feedback.
Thank you
Motorpoint
Amazing experience
uncomplicated and friendly experience provided by Ben from start to finish. Ben was knowledgeable and assisted us in identifying what we needed.
seamless service from start to finish and will return to motorpoint for our future cars.
21 februari 2026
Svar från Motorpoint - Birmingham
We appreciate you taking the time to share your feedback! We're happy to hear that you had an uncomplicated and friendly experience and that our team member assisted you in identifying your needs. We look forward to seeing you again!
Thank you
Motorpoint
Svar från Motorpoint - Birmingham
We appreciate you sharing your positive experience! We're happy you were satisfied with our professional and friendly service and prices.
Thank you
Motorpoint
part exchange
I part exchanged my car for a new one and I all I can say is that the Service was brilliant from Motorpoint especially from Megan and Oliver who were very helpful and made our experience a pleasant one.
I would definitely recommend Motorpoint to anyone who wants a new car.
12 februari 2026
Svar från Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience with our service and that team members were so helpful. We will certainly pass along your kind words.
Thank you
Motorpoint
Chelsea and Megan amazing
Chelsea Farquharson was great in helping us find the right car. She helped with the crossover paperwork, sorting out the forms for dvla, insurance and went through everything we needed to know about the new car. We did have a problem with no reversing camera (which I’d specifically asked for) but Chelsea arranged for this to be put right even though she was starting her annual leave. Megan Rankin then took over and was equally helpful arranging someone to come to the house to fit the camera. This took just over a week but was handled professionally and effectively. This is our second car from motorpoint Birmingham and we would definitely use them again.
19 februari 2026
Svar från Motorpoint - Birmingham
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the assistance you received while finding the right car and sorting out the paperwork. We are glad we could resolve the issue with the reversing camera effectively. We value your continued patronage.
Thank you
Motorpoint
Hi Motor Point Team Thank you that he…
Hi Motor Point Team Thank you that he helped me a lot in getting the car. He explained everything to me with great patience.
Regarding Shahid
12 februari 2026
Svar från Motorpoint - Birmingham
We're happy to hear that you had a positive car-buying experience! We appreciate your kind words and are so glad our team could assist you with patience and clarity.
Thank you
Motorpoint
Motorpoint car sales - check the tyres!
Buying from Motorpoint - check the tyres!
Surprised to find that Motorpoint will sell a car with only 2.5mm of tread (little more than the 1.6mm legal minimum).
Only when I spotted the MoT "advisory" did I check the tread depths - amazed that Motorpoint didn't change the tryes before the sale.
16 februari 2026
Svar från Motorpoint - Birmingham
Hi Gordon,
At Motorpoint, our tyre standards require a minimum tread depth of 2.5mm, which is well above the UK legal limit of 1.6mm. All tyres are checked during the Pre-Delivery Check (PDC) before the vehicle is handed over to the customer.
By setting our standard nearly 1mm above the legal requirement, we help ensure customers have sufficient driving time before needing to replace their tyres after collection. Of course, tyre wear will always depend on individual mileage and driving style.
Kind Regards ,
Motorpoint
Svar från Motorpoint - Birmingham
We appreciate you taking the time to leave us feedback. We are so pleased to hear you received great customer service from our staff.
Thank you
Motorpoint
I had a fantastic experience
I had a fantastic experience at Motorpoint Birmingham from start to finish. The whole process was straightforward, transparent, and completely stress-free. The team were professional, friendly, and never made me feel pressured at any stage.
The staff took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with each step of the purchase. The car was presented in excellent condition, exactly as described, and the handover process was smooth and well organised.
What really stood out was the customer service — approachable, knowledgeable, and genuinely helpful. It made what can sometimes feel like a daunting process feel easy and enjoyable.
I would definitely recommend Motorpoint Birmingham to anyone looking for a hassle-free car buying experience and would happily return in the future.
14 februari 2026
Svar från Motorpoint - Birmingham
We're happy to hear that you had a fantastic and stress-free experience at our Birmingham location. We appreciate your comments regarding our team's professionalism and helpfulness, and we're glad the car's condition and handover met your expectations. Thank you for recommending us!
Thank you
Motorpoint
Svar från Motorpoint - Birmingham
We appreciate you taking the time to leave us a review! We are so happy to hear that you found our service prompt, friendly, and easy.
Thank you
Motorpoint
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