Morrison Data Services Omdömen 240

Zayad from Morrisons Data Services visited our home this morning to replace our ageing gas and electric meters.
We found him very pleasant, very informative and we feel he did an excellent job. Hence 5 stars.

Please scan your qr code. Address not recognised. Phone up. Automated. Please input the MPAN code we left you. You didn't. Then call just hung up. Chase me for it.

Zayad installed our gas smart meter today, he arrived on time and carried out the work in a professional way. He was polite and even took the time to set up and demonstrate our in home display which was very much appreciated. A job well done.

Zayad was brilliant. Friendly and helpful. The install was clean and tidy. Couldn't all fit more.

My experience with these new smart meters has been a painful one since they were fitted a few months ago.
Zayad has restored my confidence in the company and the meters through his determination to get them working and willingness to see the job through to the end.
He was positive and polite from start to finish and it was a pleasure to meet him. Thank you Zayad.

Really appreciate the work of Zayad. I have been waiting 7 years (yes 7) to have my gas and electric meters changed. Lots of people have looked at the job and walked away. He came in efficiently and resolved the issue despite it being challenging. He then gave me further good advice. Excellent work all round a credit to Morrisons Utility Services.

Zayad came to instal our smart meters, very friendly and professional, did a very good job.

Engineer Zayad rang before appointment and confirmed that he was on his way. Diagnosed the issue immediately and promptly resolved the issue.

This cannot be a legal company for what they are doing. Knock on my door ( no appointment booked)to read my meters apparently for OVO , I’m not with OVO . I’m disabled and was still in bed 8am, had to struggle to the door for this nonsense .He said he was told to go in through back gate to take meter readings, I have a NO trespassing sign which obviously made no difference. Had meter checks done 4 weeks ago so now I’m taking legal steps as I’m not standing for this hassle.

Want to raise a complaint someone knocking on our door not expected form on website not working

Absolutely fuming that one of your employees parked and blocked our drive for over an hour on 17/07/24 FL71 B*W. Next time it will be removed, also plenty of cctv images to prove this if you supply an email address.

Zahid came out to get our smart meter operational as it was installed in November and had never worked as a smart meter. He persisted to troubleshoot and managed to get it up and running. He was very efficient, curtious and explained the display unit clearly.

The engineer attended my residence to install a smart meter on the property. He carried out the installation and tidied up the wiring as he did so. Once the smart meter was up and running he explained how it worked. Throughout he conducted himself in a highly friendly and professional manner.

Zayad was very helpful and friendly and talked me through everything that would be happening.

Two meter readers I've dealt with, both acted in a grandiose manner, as if they were my saviour, and they'd fix my 'meter mix up issue' simply by stating the obvious. In reality they are not trained electricians I asked the meter reader today, they cannot run a check meter test or isolate meters, only engineers can. They can only do a burns test, which they avoid unless you push them. I would record on video any meter reading etc they do as the first guy I saw in December lied saying he'd done a burns test as proof when he hadn't.

Trespassing...
Imagine being sat at home with a newborn baby and someone comes on to your property didn't knock but started taking photos of your home! We have no trespassing signs up and clear to see however the man took no notice of this and continued to take photographs! Absolutely disgusting scared me to death!

They come to your house uninvited taking photographs, very distressing.

Same guy in orange vest keeps turning up unannounced and trespassing onto private property to take gas meter reading every other month.

Yet I submit my own reading every month (with photographic proof).

No courtesy to knock on the door or leave a calling card.

I'll be putting a padlock on the box now, as this has got to stop.

Great communication, got the job done and cleaned up after. Very good service

Zayad done a great job fitting SMART meters. He explained everything very well and asked if I had any questions. Any potential issues were also explained, fortunately no major issues arose and Zayad completed the job efficiently and within the timescale. He then explained how to read the smart meters and the in house display unit. He was polite and friendly. Overall excellent service provided.