Morrison Data Services Omdömen 240

They arrived unannounced demanding to be let jn they are Intimidating and get ANGRY when refused access. Not a one off, three different agents in last couple of years have acted like this. No you are not entitled to come into my home without any notice or warning. No understanding that some customers are disbaled and vulnerable and need support engaging with people. Interactions with these bullies leave me anxious for the rest of the day.

Need serious training.

Moron delivered a card, when I was out, asking for gas and electricity readings. There is no gas in the complex. The electricity meter for Economy 7 is accessible and clearly visible outside my apartment door. I have a smart meter. This has never happened before during the 12 years I’ve lived here. I have emailed my provider, Octopus, to ask whether they requisitioned this.

Sat in his car opposite my house, looking at the house, started to get out then got back in as he saw me coming down the drive to get the bin in. He then wound the window down and took pictures of my house, turned around in an entrance opposite and was driving away as I deliberately took a picture of him. He stopped the car in the middle of the street and got out. I went and asked him what did he think he was doing, taking pictures of my house. He said he had been told to come and read the meter. He asked me if I wanted him to, I said no, I'd just read it two days ago, I knew it was low because we'd been away for a month and just about everything had been switched off - he left.

Had a card put through my letterbox saying i need to give readings for both gas and electric. I go to their website, type in my address and click on "gas and electricity". Type in British Gas for the supplier. But it then only gives me the option to enter an electric reading. My electric isn't with British Gas, my gas is. Put in my electric reading in, even though obviously now the supplier is wrong, it just ended. No option to give a gas reading. Tried again, same thing. Only lets me put in an electric reading. Utterly useless. I'll now probably get a bill for 10 grand because British Gas think that's my gas reading. Why do they employ this joke firm to read my meters anyway? I never authorised them to send random people round to my house that don't even work for British Gas.

They are a nuisance . . . Came round and demanded that I let him into my house to take my Gas and Electricity meter readings even though I had submitted them both 8 days ago . . I told him I'd already given the readings but he still insisted . . In the end I basically told him to get lost !

Rude and aggressive person pressed my buzzer constantly for almost two minutes. Was rude to my neighbour. I WFH and was in a meeting and couldn't answer. No notice of this appointment was given, and I'd submitted meter readings to my supplier a week before.

I just had someone turn up at my door asking to do a gas meter reading. This was unexpected and it wasn't a good time (the gas meter is in my garage, and I didn't want to go outside as I'm unwell and still in my PJ's). I simply said, "it's not convenient", he had a terrible attitude and walked off in a huff.

Zainul Lalan came to fit a new gas and electric metre and he was very helpful and professional. He did an all round great job.

YM73 XNK needs some driving lessons.

I had a failed smart meter installation in 2022 by this company. I complained at the time to that the engineer had updated my electric meter serial number with a smart meter which was never fitted (it kept tripping the circuits so she removed it immediately and reinstated the original one). The engineer also damaged the charger RCD for my electric car!! I complained at the time and was told they had updated the serial number problem, I've just come to change energy supplier and the incorrect electric meter details are there again, I'm 3 years on and still suffering from that disastrous visit that day from a morrisons data service engineer. If someone comes to install a meter from this company, do not let them in, it will be a disaster. I have full names of contacts I'e dealt with (engineer and person taht replied from the complaints team) and can provide as needed.

Mudassar the engineer who fitted the smart meter ,very professional kept me upto date with what he was doing left everthing neat and tidy 100%

Guy who works fororrison Telecoms always dumping cables in housing association bins. It will be reported to council or police as is on constant basics.

This company's operative parked in my driveway to read the meter in the field next to my house. He didn't ask. This has happened before. I think they assume the meter is ours. It isn't, it belongs to the farmer. I have contacted SE Water but although I have filled in a complaint form - twice - on their website, it won't send. I live in a narrow lane, but there is parking nearby, with a short walk. SE Water have said they will pass it on.

Absolute scum bags.

I don’t know who they think they are, but they’re rude, pushy, aggressive and disrespectful.

Never let them in your house.

Had a gas meter fitted on 7 Jan that didn't work nore the ihd he also broke the electric ihd .the tech said it would come online in 24 to 48 hours .this never happened we then had an other tech on the ,27 come he couldn't get the ihd for electric to work.he managed to get gas meter to work by replacing the meter and ihd unit .still have no electric ihd unit thanks to first tech and second one couldn't fix it .bloody useless service .and the companies refused to reply toy complaints .

I had a guy from Morrisons Data Services call at my address on 30/12/24 I told him via the ring doorbell that he didn't need to read my meter as I have a smart meter but he insisted he did , so I told him to come back at 2pm that same day but for some reason he decided to call the next day when I wasn't in only my elderly dad who has dementia and unfortunately my dad let him in but after playing back the video the guy didn’t show any form of identity.
I did email Morrisons on the 30/12/24 to ask them to take me off their list for data collection as I have the right to reject them entry as my gas/ electric company receive all the readings they need . But I’ve had no reply from Morrisons.
Never trust a guy who shows no Id

Had someone called Richard come to my property to change my old gas meter and he was a bit strange. When he came, he made an assumption to me and said: ‘I presume this property is rented.’ As if this was a bad thing. To make it worse, he said he couldn’t change it due to him receiving the wrong serial number and couldn’t match it to meter. He kept saying: ‘I need to be at another job soon’ and he was barely at my property for 15 minutes. So annoying that I have to book another appointment.

I just love their new policy where they do the following:
- verbally abuse customers.
- physically assaulting customers in their own homes.
- attempt to force entry into properties after being denied
- failure to provide notice of appointment to priority homes.
- failure to provide ID when asked for.

Really makes you feel valued as a customer.

Will be reporting this higher, and to everyone in the community.

Disgusting company,3 times in 3 months in a row ripping up pathways starting at 7pm on a Friday with still saws and whacker plates,probably ballsed it up each time and had to come back!I’ll be reporting it to the council and providing cctv evidence

Worst experience and the guy even swore while leaving our property, you should report them to the company and or police, no respect whatsoever.