Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Many thanks to Emma and all the team at Money wellness. I recently applied for a DRO and it got approved today. At first there was a issue with a few of my debts showing the wrong amounts as my credit... Se mer

Betygsatt 4 av 5 stjärnor

This is not a good start! Only just signed up and wanted to find out the progress - I have been trying to call for three days and emailed also with not one reply! I am starting to get very w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It was a great help for me as a single mother who has little to no support this is a big support for me to cope with fear panic worry stress due to my fiances has ease up a lot. Still waiting for the... Se mer

Betygsatt 5 av 5 stjärnor

I was incredibly anxious about the process, I had left it a long time to start. I needn’t have worried though, Money Wellness are brilliant. Particularly Sam, my advise. Sam immediately put me at eas... Se mer

Företagsinformation

  1. Kreditrådgivning

Skrivet av företaget

We are on a mission to help everybody improve their finances. We are here to help solve your money worries with free, clear and impartial advice.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

did not even bother to call in first…

did not even bother to call in first instance a very strrsdful tine very unhappy added to stress

8 april 2026
Omdöme utan inbjudan
Logotyp för Money Wellness

Svar från Money Wellness

Hi Geraldine,

We're really sorry to hear about your experience and that we didn't make contact with you when you expected us to.

We understand you're going through a very stressful time, and the last thing you need is additional worry about not hearing from us when you should have.

I can confirm that we've escalated your case to one of our approved intermediaries who will be able to provide you with the specialist support you need. Someone will be in contact with you as soon as possible to move things forward.

We should have been more proactive in reaching out to you initially, and we apologise that this has added to your stress during what is already a difficult period.

You should expect to hear from the approved intermediary very shortly to discuss your situation and next steps.

Thanks,
Money Wellness

Betygsatt 5 av 5 stjärnor

Josh and Andrew were both very helpful

Josh and Andrew were both very helpful, kind and understanding throughout the process. They explained everything clearly, kept me updated, and made the DRO process feel much less stressful. I really appreciated their patience and support. The service was professional, reassuring and easy to follow. Thank you very much for all your help

25 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of time and effort.

Had I known all the searching for paper work and sending info was going to lead to only a breathing space of 1 month and no debt solution. I would not have bothered in the first place.
Today is the 8th, and my email box is full of debt collections asking to reinstate my payments after only coming out of breathing space yesterday the 7th.
You just put me through a whole lot of stress only to go back on what I was informed to receive debt cancellations.
My mental health has been affected by all this more than before.

1 mars 2026
Omdöme utan inbjudan
Logotyp för Money Wellness

Svar från Money Wellness

Hi,

Thanks for taking the time to share your experience.

We're sorry to hear what has happened. So we can look into this and help to resolve, please respond to the request for further information that we have sent to you.

Look forward to hearing from you soon.
Money Wellness

Betygsatt 1 av 5 stjärnor

I am still waiting for a copy of my…

I am still waiting for a copy of my insolvency, have been in touch with citizens advice and they said could you get them to send me one as Baliffs want a copy. Thank you.

7 april 2026
Omdöme utan inbjudan
Logotyp för Money Wellness

Svar från Money Wellness

Hi Margaret,

Thanks for your review.

If you do not have your DRO approval paperwork, you can request another copy from the Insolvency Service, as they are the body that issued it. We don’t receive a copy ourselves.

Here's exactly what you need to do:

Email:DRO.Unit@insolvency.gov.uk

Include in your email:
- Your full name
- Date of birth
- National Insurance number
- Your address at the time you applied for the DRO

They should be able to send you the official paperwork you need for the bailiffs.

Alternative option: You can also search the Individual Insolvency Register online for confirmation of your DRO, which might be sufficient depending on what the bailiffs specifically need.

We hope this helps.

Thanks,
Money Wellness

Betygsatt 5 av 5 stjärnor

Absolutely fantastic company

Absolutely fantastic company, made my experience a non judgemental, friendly and extremely helpful one. Thanks to Money Wellness expertise i am now debt free.

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everyone i spoke to was really kind…

Everyone i spoke to was really kind they made no judgement very easy to talk to very helpful and took their time to make sure I totally understood what was going on and what the next steps were

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing team of people at…

Absolutely amazing team of people at MoneyWellness very knowledgeable and all very polite and courteous...they made things very simple in dealing with my debts...I highly recommend Money Wellness!

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cant even begin to tell how happy I…

I cant even begin to tell how happy I have been with the service. I was so scared to even discuss my debts with anyone but they made me feel so much better and there was zero judgment.
I feel like a huge weight has been lifted.
Thank you so much.

23 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer