Moneyfarm Omdömen 6 270

Semplice, veloce, chiaro. Il servizio è ottimo e trasparente

La competenza e professionalità nell’approccio ai vari momenti che rendono i portafogli seguiti e in caso ribilanciati.

Takes a long time for issues to be resolved and respond to queries.

I actually don't question the performance of my portfolios. I check them now and again but put my trust in Money farm to act in a responsible way. I am happy with their service and will continue to invest with them.

Kept me informed all the time

I have had a Stock & Share ISA with Moneyfarm since 2016. I have found them very straight forward and clear whenever I have had dealings them.
My ISA's performance, based on my measured "appetite for risk", has been good.
My main critique is that seeing how to give them money is obvious and easy. Seeing how to get it out less so.
Overall very satisfied.

M trovo bene,veloci precisi ,sempre presenti per ogni dubbio.

Ho affidato i miei soldi a Moneyfarm da alcuni mesi, e finora mi ritengo soddisfatto, nonostante non sia in positivo a causa della situazione globale. Le perdite sono comunque molto contenute, e mi fa stare più tranquillo il fatto che non sia io direttamente, ma qualcuno di competente ad adattare gli investimenti ai cambiamenti dei mercati.
Hanno una proposta completa per la gestione del patrimonio (gestione patrimoniale, polizze, piano pensione, conto titoli per operare autonomamente), consentendo di scegliere e combinare i prodotti maggiormente adatti alle proprie esigenze.
App nel complesso ben fatta e con una interfaccia chiara, con rari lag che non ne compromettono l'usabilità; sarebbe sicuramente da arricchire con nuove funzionalità, ad esempio con gli avvisi sui prezzi nel conto titoli.
Azienda seria che ispira fiducia, non promettono guadagni stellari, ma una gestione attenta e trasparente.
È certificata B Corp, cosa che indica una certa sensibilità sul tema della sostenibilità sociale e ambientale.
Metto 4 stelle perché c'è un aspetto secondo me piuttosto penalizzante: è tutto abbastanza lento, il trasferimento dei fondi, l'acquisto dei titoli, il disinvestimento. Addirittura ci vogliono 10 giorni per vedere i propri soldi investiti se si attiva un PAC tramite addebito diretto sul conto corrente, un'attesa davvero inaccettabile, per non parlare del trasferimento tramite bonifico istantaneo, che dovrebbe essere immediato e invece impiega fino a 3 giorni. Con Directa avevo i soldi sul deposito titoli in 10 minuti!

Moneyfarm è una realtà seria e competente, i consulenti sono sempre disponibili per supportare l'operatività e chiarire qualunque aspetto.

What a scam this company is operating. I will be taking these scammers to the Financial Ombudsman.

Here's whats happened;
I've signed up for the ISA they are running in conjunction with etoro. I specifically signed up through the web page offering the etoro/moneyfarm ISA.

I completed the sign up process, providing the usual details you give when opening a bank account (national insurance number, full name, address, financial info, employer etc)

I was accepted and the etoro account opened. Emails confirm my account is fully open and I can log in and log out using my email address and password.

I was then immediately sent to a page compelling me to deposit at least £50. I therefore had to deposit £50 before I'd even got to view my account information and check everything was in order.

The £50 transferred from my Halifax account to my new etoro account.

I noticed that this etoro account is NOT an ISA. It's some stocks and shares trading wallet that I have no interest in.

I looked into my account details and note that they had NOT opened the ISA for me despite, as mentioned earlier, I opened the account specifically from their ISA webpage.

I found the section of the website to open an ISA provided by MoneyBox and therefore proceeded to click to open the ISA. I accepted the terms and conditions etc and the final part of the ISA account opening is where they go through verification. This is the message I've had on my screen for over 3 hours
"We are verifying your details
Thanks for joining us. Your account will be ready to use as soon as we've verified your identity.
We're verifying your information, which typically takes less than 5 minutes."

I have a spotless credit record. Etoro have already verified my ID and account and confirmed its all verified, so why on earth are you putting my application through another verification which simply doesn't progress and gets stuck on this verification screen?

The website states if you have any difficulties you can call MoneyFarm. I've done this and typically nobody answers and its asks me to leave a message. Nobody has got back to me. Complete scam, they have no interest in handling complaints.

As a final message to whichever customer service bot that answers this complaint - don't bother with your mealy mouthed PR friendly replies that you post on trustpilot reviews. I require you to confirm your complaints email address. This will not go away, I will be taking this to the Ombudsman Service. You are operating a scam.

App fatta bene, servizio molto serio e professionale, value proposition nel mondo della finanza unico ed efficace. Un’ottima alternativa a basso costo delle banche tradizionali

Puo' migliorare in una gestione piu' attiva e meno cara.

Really straight forward investing. I can't fault them really.

Ottima app, ottima gestione

Facile utilizzo dell'app e chiarezza nei costi di gestione dei portafogli

Very pleasant and helpful advisor-nothing too much trouble for her -even working overtime to help.
Very honest regarding her areas of expertise or otherwise. Sense of humour too.

App intuitiva e personale preparato

insegnano a fare giusti investimenti hanno portafogli completi in base alle esigenze di ognuno.
portafogli patrimoniali gestiti al top

A great company to invest with. Customer service is first class and always at hand to answer questions regarding portfolio changes and investments.
Will continue to invest with yearly ISA allowance. Far better than with a bank or building society.