I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First order not available, 2nd order not been delivered yet and on looking at tracker I will only get an update when they are ready to deliver (Royal Mail)
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mer
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mer
Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Leverantör av handikapphjälpmedel
- Leverantör av utrustning för sjukgymnastik
- Rullstolsbutik
Skrivet av företaget
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktuppgifter
Storbritannien
- mobility2you.com
4,3
Utmärkt
285 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order and fast delivery
1 september 2023
Very good service
13 augusti 2023
Efficient Company
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws immediately
It was good to actually speak with someone on a phone rather than some machine
Would defiantly order with them again
Plus they were cheaper than buying from high street shop
12 augusti 2023
Shower stool
Useful stool for my wife who has had a foot operation
The rotation is a bit of a gimmick but it is a solidly built waterproof stool
8 augusti 2023
They did not have the product we…
They did not have the product we required so a refund was given
12 augusti 2023
Svar från Mobility2you
Hi, Thank you for your feedback. As a retailer that holds a lot of stock, we always have to quality check lines as they are being dispatched. It is always unfortunate for us to have to reverse a sale and provide a refund if the items have any packaging issues or do not meet our very high standards. Normally we would simply be able to send another one out, however on this occasion your item was completely out of stock at both our UK warehouses. I am extremely sorry for the inconvenience this would have caused you. We will do all we can to improve such situations going forward. Regards, Andy
Excellent customer service
1 augusti 2023
Great company
Excellent customer service, very quickly resolved a problem I had with my order
12 augusti 2023
Best price and great service.
Best price I could find by a long way! Easy to order and quickly delivered, just how online shopping should be.
17 augusti 2023
Omdöme utan inbjudan
Svar från Mobility2you
Thank you for your feedback. We are a UK based company that keeps a very large inventory of stock in our warehouse. We are therefore able to pick, pack and dispatch swiftly. We really appreciate all feedback.
Regards, Andy
Great product with fast delivery
Great product with fast delivery. The item came with clear instructions about the correct height and adjustments
29 juli 2023
Svar från Mobility2you
Thank you for your valuable feedback. It is very important for mobility aids to have clear instructions and we do all we can to monitor and review instructions that are included in packaging.
regards, Andy
Fast delivery
Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed ..
It came flat packed but was so easy to put together ..
So easy to order from the website as well..
A very sound commode for mum and more to the point she feels safe on it
5 augusti 2023
Svar från Mobility2you
That is great feedback for us. I am delighted that the product is right for your mum. We do prefer to select products that are easy to transport and can be put together easily.
regards, Martin
Good service for a very useful product
Very easy to order and very fast delivery time. Well done!
2 augusti 2023
Svar från Mobility2you
Thank you for your lovely feedback. We try to make our site easy to navigate. It's great to hear that our service pleased you too.
regards, Jane
Quick efficient service
Quick efficient service. We were kept up to date on delivery and item arrived as expected, well packed in good condition.
2 augusti 2023
Svar från Mobility2you
It's great to hear you were happy with our overall service. Thank you for your feedback. regards, Martin
poor customer service for returns
I have been waiting for a reply regarding a returns note and have still not heard back from yous
20 juli 2023
Svar från Mobility2you
Hi. Thank you for your feedback. It looks like you are dealing with a member of our team. I trust this will assist you in resolving your query and return.
Andy
My new gadget!!!
Easy online ordering. Fast delivery. Also product as said on online ordering. No fuss with delivery.
1 augusti 2023
Svar från Mobility2you
Thank you for your positive feedback. I am pleased that you have had a positive experience using our services.
Martin
Quick delivery of the product I ordered
18 juli 2023
Svar från Mobility2you
Thank you for your feedback. We do try and dispatch the majority of our products on the same day
regards, Jane
Svar från Mobility2you
Hi. Thank you for your comments.
We are surprised by your feedback. Any item can be returned in original packaging and resalable condition for a full refund.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.