I bought a 6' folding ramp from Rolla Ramp & it's excellent. Sturdy, came next day & fits all chairs, inc motorised ones. Really pleased with the service & advice I get in advance from my initial enq... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well presented information about the product, easy purchase, super fast delivery, very helpful delivery driver. Then we had 8" snow - no problem the product had been put in the garage for us. Since th... Se mer
My daughter has had increasing problems ingesting her tandem twin pram in and out of her house due to the different levels of the step from the front garden leading to the small inner porch which a... Se mer
Företaget har svarat
We saw this ramp at our doctors surgery a few weeks ago so ordered an 8ft rollaramp from their website. The site was very easy to navigate and gave precise instructions to determine the precise length... Se mer
Företagsinformation
- Leverantör av handikapphjälpmedel
- Stödorganisation och tjänster för personer med funktionsnedsättning
- Hemsjukvård
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Rullstolsbutik
Skrivet av företaget
Roll-a-Ramp is a unique patented design of innovative engineering. Ramps are available in a number of widths and can be built to any length and there are a range of accessories making it adaptable to virtually any situation. It can easily cover door thresholds and uneven surfaces and its load capacity of half a tonne means it will support even heavy loads. We have over 20 years experience in the industry and specialise in recommending ramps that are safe and easy to use. (Beware of cheap imitation products which may look similar but are not the genuine article!)
Kontaktuppgifter
2 Bittacy Business Park, Bittacy Hill, NW7 1BA, London, Storbritannien
- 020 8346 4477
- info@rollaramp.co.uk
- www.rollaramp.co.uk
4,8
Utmärkt
187 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ramp for a wheelchair user
I hired a ramp for a wheelchair user to get on a stage. The advice from RollaRamp was really helpful. The service provided was faultless.
10 juni 2026
Omdöme utan inbjudan
We needed a ramp in a pinch and they…
We needed a ramp in a pinch and they were professional and over-the-top helpful getting the ramp to us within hours. Definitely would recommend.
12 november 2025
Omdöme utan inbjudan
Svar från Roll-a-Ramp
Thank you, Matthew, for your kind words.
Excellent and Customer service
Product: Ramp and handrails - very good quality and relatively easy to install. Excellent customer service from the warehouse, Peter was very courteous and helpful with advice. Lucy in the office was also very friendly and professional. Would definitely recommend this company.
19 juni 2024
Omdöme utan inbjudan
Svar från Roll-a-Ramp
So much appreciated Mr Brand.
Good service but ramp itself needs re-design
The service, delivery and collection worked well. However the ramp itself proved quite heavy to manoeuvre, not helped by the two parts not being configured to go together (We had to unbolt and reboot parts). Also, the way the ramp parts effectively scissor together when being uncurled was dangerous and one of the volunteers got her hand pinched quite painfully. Definitely gloves should be recommended.
19 april 2024
Svar från Roll-a-Ramp
Hi Nigel
It is a shame you did not contact us for help in using the ramp as there was certainly no need to unbolt anything and it seems you did not understand the assembly instructions. The ramp is made up of identical segments, which all align with each other so it is impossible for “two parts to not be configured to go together”. We split the ramp into two sections to make it easier to manage so you just needed to connect them with the pins provided. The handholes in the side of the ramp keep fingers and hands safe from pinching and the yellow safety guards cover the segment joins which ensures safe handling. If you had contacted us, we would have been happy to provide assistance.
A hired ramp for a dance show
We hired a ramp to use in our venue for a dance show, for someone who needed wheelchair access. We found Lucy to be very helpful and the process to hire the right ramp was easy. Lucy also answered all our questions quickly. The ramp itself was just what we needed and the delivery and collection was great. Will definitely be using this Company again should we need another ramp.
15 mars 2024
Omdöme utan inbjudan
Svar från Roll-a-Ramp
Thankk you for your kind words and we are the ones who should be thanking you for choosing us.
Poor customer service
In my option this company has very rude customer service and will deny your consumer rights. The fact is I had purchased the ramp for my disabled electric wheel chair brother on the 8th Nov 23.. The ramp order was placed online and when my disabled brother tried to use the ramp to only get stuck. The ramp is faulty and when I spoke to Lucy she would disconnect my calls. They are now refusing to provide a full refund or replacement and are disconnecting my phone. How will they offer me my warranty. The manager is very rude.
I am in disagreement with your replay as you have been rude, I have tried to contact you and you have slammed the phone many times. The company have emailed me to say I have no legal rights. I am within my 30 days to return the item. Please can you kindly collect your ramp and issue me with a full refund.
4 december 2023
Omdöme utan inbjudan
Svar från Roll-a-Ramp
As we have confirmed to you, we are not prepared to discuss anything with you by phone any more as you are refusing to listen and have been exceptionally rude. Obviously, you cannot return an item that you had for a month! By law, a return must be made within 14 days, not 90 as you bizarrely claim. Your mention of the warranty is non-sensical as this is not a warranty issue.
You first contacted our company on 3rd October and we advised you that you needed a 7ft long ramp. We gave you the price to buy and to hire. We confirmed that we accept returns within 14 days and also that you could buy extensions to the ramp to make it longer.
You decided to buy a ramp that was only 3ft long and now, more than a month later you have discovered - unsurprisingly - that it is too short. We have reiterated that you can buy an extension and that it is easy to install but you are refusing to even consider the idea because you cannot be bothered to connect a few bolts together.
I will be happy to send you recordings of your previous telephone calls to refresh your memory and perhaps you will have the decency to admit that you have been less than honest in your comments.
Excellent customer service
A lady called Lucy dealt with my request to hire a ramp and she was consistently helpful, patient and kind despite my changing my mind on both size and date of hire.
30 juli 2023
So far excellent...
Well presented information about the product, easy purchase, super fast delivery, very helpful delivery driver. Then we had 8" snow - no problem the product had been put in the garage for us. Since the thaw we have been able to read the helpful assembly instructions but are awaiting assistance from friends to move it into position in the new year. We'll update the review then.
14 december 2022
Quick and easy service to use
Quick and easy service to use, super easy to build the ramp and dismantle too.
28 juni 2022
Super efficient service
Super efficient service, super easy to use product - would highly recommend to clients and colleagues alike. Well done!
16 juni 2022
Not as easy to use as we thot
Not as easy to use as we thot
Doesn't fit over threshold properly. Has 2 support stands but no screws with them.
13 juni 2022
Svar från Roll-a-Ramp
Hi. Sorry to hear you are having trouble using your ramp. If you had told us, we would have sorted this sooner. Please contact us on 020 8346 4477 or email info@rollaramp.co.uk so we can assist you.
Excellent delivery & communication…
Excellent delivery & communication because all at Roll-a-Ramp were friendly, efficient and paperwork is clear. Emails were answered promptly. The ramp arrived in good condition and as scheduled. Lucy Heaton clarified a point about it's condition very fast. The delivery person was not in a rush and kindly took the ramp on the pallet truck to my car, which extended his stay but was done happily.
3 juni 2022
Fantastic ramp and quick delivery
Roll-a-Ramp were able to build and supply a ramp within 24 hours! Fantastic service and a quality product that is easy to assemble and disassemble as required. A friendly team to deal with and I high recommend their services.
28 april 2022
Omdöme utan inbjudan
Missing instructions and chat that doesn't answer questions
Customer service called and straightened out issues so I had a change of heart.
Ordered a bi-fold and a roll a ramp. The instructions cover the rolling ramp but not the bi-fold. The site has no videos or instructions for the bi-fold setup. I asked detailed questions on the bi-fold and the rep just wanted to focus on the roll up ramp.
The product seems well built but not having videos or instructions and not answering detailed questions was extremely frustrating.
The rollaramp is simple. Unroll it and place it. The bi-fold comes with end plates and needs to be rigid in order to fold it in half. The wheels will rub against the ramp as they didn't send washers or collars and stated that they aren't needed.
The roller wheels require nuts that stick out into the ramp. Why not have surface bolts so they don't stick out into the ramp?
15 mars 2022
Omdöme utan inbjudan
Svar från Roll-a-Ramp
Hi Terry, I think you have left this review for the wrong company, as I can see you are located in the US and we are in the UK. Our ramps do not come with wheels and we do not have a record of you placing an order with us so I think you must have purchased from *rollaramp.com* in the US. We have plenty of photos and instructions on our website *www.rollaramp.co.uk* and videos available on request.
Good service & good advice when needed
15 februari 2022
Very efficient and easy to work with…
Very efficient and easy to work with when so much going on planning a wedding
Thankyou
6 december 2021
Excellent Service
Would definitely use Roll-a-Ramp hire again. Excellent service, very easy to use.
24 november 2021
Great fun
Great fun, excellent product if you are into roller-blading and have some space to set-up the equipment. Helpful and friendly staff.
29 oktober 2019
Omdöme utan inbjudan
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