I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First order not available, 2nd order not been delivered yet and on looking at tracker I will only get an update when they are ready to deliver (Royal Mail)
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mer
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mer
Företagsinformation
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Leverantör av handikapphjälpmedel
- Leverantör av utrustning för sjukgymnastik
- Rullstolsbutik
Skrivet av företaget
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktuppgifter
Storbritannien
- mobility2you.com
4,3
Utmärkt
285 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service I couldn’t believe the speed of the…
I couldn’t believe the speed of the delivery. I ordered in the afternoon and it arrived before lunch time the next day. Excellent service. Many thanks
30 juni 2025
I was really impressed with the deli…
I was really impressed with the deli ery service on my item perfect for my needs
27 juni 2025
The bed we ordered is amazing
The bed we ordered is amazing. Very comfortable and the price was great. A big shout out to Alps who dealt with our online order. There was a bit of a problem with the delivery, but Alps came up Trumps and organized a quick delivery. All shops need an Alps. So helpful and amazing service
21 maj 2025
Omdöme utan inbjudan
Still going on
It's not been delivered parcelforce says it been damaged and it was took back to the depot. Still waiting for an answer from them.
6 maj 2025
Svar från Mobility2you
Thank you for your feedback. This is a very unfortunate incident which was entirely out of our control. Your order was received late on Tuesday, we dispatched it on Wednesday morning, via Parcelforce. Unfortunately the parcel has been damaged in transit and we will need to liaise with Parcelforce to investigate further. On Monday we will contact you to discuss whether you wish another parcel to be sent out immediately or whether you wish to be refunded. We are extremely sorry for this matter. I must point out that it is extremely rare and that Parcelforce are one of the better courier and delivery companies. Our parcel fault rate is extremely low and rare and the majority of parcels are delivered next day via our Parcelforce service. Never the less we will raise this grievance with them also.
Andy
A lot went wrong and is unfortunately ongoing .
A lot went very wrong and is ongoing .I still have not received my Chair bought and paid for 4 weeks ago ,although I did receive the very heavy seat section of it without castors ,and without a backrest that were dumped in a large and extremely heavy Carton ,on my drive with no notification to me they had been left ,therefore found by accident—and now I am expecting the backrest and castors to arrive someday, although again no notification when ,from”Mobility 2 You “,and I am dreading it to arrive ,unannounced, and requiring the backrest and castors ,to be assembled like a DIY unit.
8 maj 2025
Omdöme utan inbjudan
Svar från Mobility2you
Thank you for your feedback. We are extremely sorry that our service has caused you the inconvenience it has. We held the automatic dispatch of this item while you evaluated our delivery and fit options. This did take a very long time. As with all orders of this large product type, we did offer an installation service, which was declined. We also offered to cancel the transaction if the delivery method on offer was not suitable. We are now in communication with your daughter to investigate what happened with the delivery. Two cartons were delivered and signed for and it now transpires that you only have 1 carton. Regardless, we are completely committed to resolving this matter for you and will absolutely ensure that we minimise any further inconvenience and disruption. We will liaise directly with your daughter in the coming days and conclude this matter to her satisfaction.
Martin
Description and compatible with a…
Description and compatible with a certain item was not described on web site
28 april 2025
Svar från Mobility2you
Hi. Thank you so much for your feedback. I have reviewed your issue and recognise that the compatibility information on this product could have been better. Although this is extremely rare for us and we regularly review product content, we will certainly carry out deeper reviews of the newer batch of products that this item fell into. We are extremely sorry for the inconvenience this has caused you and once again thank you for your feedback and review. We will always strive to evolve and improve.
Andy
Delivered on time
29 april 2025
Deliver quickly without difficulty.
1 maj 2025
Items ordered were good quality and…
Items ordered were good quality and delivered without delay. As one was out of stock I was emailed and offered a substitute at the same price.
9 april 2025
A reading table to give me joy.
My reading table arrived very quickly. I was doubtful about my ability - in my 80's- to assemble it on my own. To my surprise it only took me half a morning before I was able to show it off to my friends. The red top was a pleasant surprise. thank you.
9 april 2025
The service was great
The service was great items I ordered arrived within 2 days, quality was good, and the pricing was good
9 april 2025
Look no further
A very price conscious company, looking after the very people with disabilities and whom may have limited savings.
6 april 2025
Good well built wheel chair easy to pay…
Good well built wheel chair easy to pay for wheel chair with my debit card and wheel chair was all together i just had to put on the bits where you put your feet on that was very easy to do I am very happy with my wheel chair many thanks mobility2you from andrew
4 mars 2025
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