I couldn’t work out how to cancel my subscription. Mob very quickly responded to help and offered a full refund. Their website is amazing and super helpful and easy to navigate - loads of delicious ho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was dubious at first and was just going to take advantage of the free trial - but ended up loving the app so much I’m now a full annual subscription member. Every recipe tastes incredible and I’... Se mer
Företaget har svarat
DO NOT SUBSCRIBE VIA THEIR WEBSITE. If you subscribe, do it via the App Store then at least you can easily request a refund if it auto charges you after the free trial. I immediately requested a refun... Se mer
Företaget har svarat
Recently joined Mob. Did not want my ingredients planned and delivered to me but did want to find quick healthy options without hours of recipe book trawling . Meals I have cooked so far have been... Se mer
Företaget har svarat
4,0
Bra
693 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful customer service when dealing…
Wonderful customer service when dealing with an issue I caused! Very prompt response time as well.
4 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thanks for sharing your experience Amanda - glad we were able to help!
The Mob Team.
Super fast response time
Super fast response time. Sorted everything out for me in a friendly and professional manner. Thankyou.
4 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thanks for your review Sara - glad we could help!
The Mob Team
Great for stay in home mom
I think the recipe are fantastic, with abit of time and effort to spend it’ll definitely make great meals
30 juli 2026
Omdöme utan inbjudan
Svar från mob
Once you know your way around the app - you'll be unstoppable Hoor!
Happy cooking,
The Mob Team.
This is a great app
This is a great app. I accidentally subscribed, when I reached out for help my issue was resolved immediately. Best customer service I have had in a long time. Very refreshing.
4 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thanks for your kind words Bella! We hope you'll give us another go in the future.
The Mob Team.
Very helpful customer service
Very helpful customer service! ⭐️⭐️⭐️⭐️⭐️
3 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thank you for giving our customer support team a shoutout - they're the best!
The Mob Team
Fantastic customer service
I wanted to take a moment to express my sincere appreciation for the outstanding customer service from Olivia. The experience was professional, prompt, and genuinely helpful - it’s clear that care and attention go into how your team treats customers.
3 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thank you for giving Olivia a shoutout Raj! She's awesome - we're glad she was able to help.
The Mob Team.
Customer support was very helpful
Customer support was very helpful, thank you.
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thanks for your kind words Alexandra!
The Mob Team.
Customer service was very understanding…
Customer service was very understanding and prompt in addressing my problem.
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
We're always here to help! Thanks for sharing your experience Julia.
The Mob Team.
Customer service
I had trouble with my account and subscription so emailed the team and it took them no time to respond and resolve my issue. 10/10 Customer Service!!
2 augusti 2026
Omdöme utan inbjudan
Svar från mob
Glad we were able to get everything sorted for you Anya!
The Mob Team
Great customer service
Tried the app and the team at mob has really great customer service which I really appreciate a lot! I highly recommend trying out the app and seeing if it’s a fit for you!
30 juli 2026
Omdöme utan inbjudan
Svar från mob
Thanks for sharing your experience and spreading the word about Mob!
The Mob Team.
Absolutely love mob
Absolutely love mob, easy to use, easy to follow and so flavourful! They have thought of everything, I was able to find recipes for my specifics very easily!
1 juli 2026
Omdöme utan inbjudan
Svar från mob
Thank you so much - this kind of review means the world to our team!
Happy cooking Liesha!
The Mob Team
Like that alternative ingredients…
Like that alternative ingredients suggested in recipes. Useful if you don’t have harissa for example, it tells you how to make substitute.
Found it tricky to refind recipes when you’re not accurate on the name.
Quite a lot of duplicated recipes.
2 augusti 2026
Omdöme utan inbjudan
Svar från mob
We're constantly making improvements to our recipes and search functionality so appreciate your feedback Sue. Make sure you save any favourite recipes you have - they'll be easier to find in your favourite folder when you're craving them.
The Mob Team.
Svar från mob
Thanks for sharing your experience Lucy!
The Mob Team.
Excellent customer service by Olivia
I had to contact customer service via email
On Friday and by Saturday morning I had a
Reply from Olivia who was very helpful and
Understanding . She looked into the issue
And after a few emails back and forth she
Had resolved the problem .
Thank you Olivia 😊
31 juli 2026
Omdöme utan inbjudan
Svar från mob
Thank you for giving our very own Olivia a shoutout! We're glad she got everything sorted for you Jo.
The Mob Team.
Svar från mob
Thank you so much! Customer service is super important to us.
The Mob Team
Great
They have been very fair and understanding regarding subscriptions.
27 juli 2026
Omdöme utan inbjudan
Svar från mob
Thanks for your review Jennifer!
The Mob Team.
Super helpful team
Super helpful team. I had problems with my subscription, this was due to my own IT knowledge deficit. The team was great at helping me in a very good time frame. Recipes is delicious 😋
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
Glad you're enjoying the recipes and had a good experience with our support team Lorika!
Happy cooking 😋
The Mob Team.
They helped me cancel my subscription…
They helped me cancel my subscription promptly.
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
Glad our team was able to help you Annia! Thanks for your review. Laura
Great and fast customer service
Great recipes with ready shopping list (love this)! And customer service fast and so helpful.
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
The shopping list is a game changer right?! Thanks for your review Jelena. Laura
Really helpful customer service
1 augusti 2026
Omdöme utan inbjudan
Svar från mob
Thanks for your review Lois! Means a lot to us. Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.