Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely love the app and since using it I am trying to convince every friend and family member to get on it. Recipes are so vast, from easy recipes like roasted chicken to more difficult, eleva... Se mer

Betygsatt 2 av 5 stjärnor

Discovered I'd already been charged when I decided I didn't want it during 'free' trial. Recipes on-site ok-ish but a lot feel very similar. Not particularly inspiring. Add are much more tempting than... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been using mob for a few weeks now and have made mob recipes every night of the week! We love it. All the recipes have been great and we love the shopping list feature and recommended recipes b... Se mer

Betygsatt 2 av 5 stjärnor

I found the recipes too complicated for everyday meals. The amount of ingredients were insane. These are meals I would cook on a weekend. No one wants to do all that work after working full time and y... Se mer

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Företagsinformation


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

368 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

We have found batch cooking a super…

We have found batch cooking a super easy way to be prepared. Love that… we don’t like guessing with some of the recipes with qty, if some thing can be slow cooked or instructions and when items are clearly missing.

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have cooked with mob every night since downloading

I have been using mob for a few weeks now and have made mob recipes every night of the week! We love it. All the recipes have been great and we love the shopping list feature and recommended recipes based on similar ingredients. Would highly recommend. All recipes are super easy as well which is a bonus!

20 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Subscription Trap

Signed up for the free trial without really using the app as it was not particularly useful. I received no reminder from Mob that the trial period was ending, just a notification from my bank that the annual subscription fee had been taken from my account. I immediately cancelled the service and contacted customer services regarding a refund as directed by the website. Customer services were far from helpful and advised that, as per the T&Cs, the fee was non-refundable despite not using the service and cancelling within hours of the charge. The billing practice feels deliberately deceptive and the product is not worth the price. Avoid

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well worth the money!

Great app and well worth the money. Some really quick and easy recipes on there that don’t require lots of ingredients and are easy to cook. App is easy to use.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I found the recipes too complicated for…

I found the recipes too complicated for everyday meals. The amount of ingredients were insane. These are meals I would cook on a weekend. No one wants to do all that work after working full time and you'd need to be working full time to afford all the ingredients. When I came to cancelling my account i was unable write my experience about the using the app..... When I chose the option "other" reasons for cancelling and writing my feedback I was unable to continue and had to choose one of their options for leaving.

19 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review.

Sorry to hear that the recipes weren't quite the right fit for you - we do have a range of recipes on the app including lots of quicker, more budget-friendly options, and you can filter by cook time and other preferences to find something that works for you.

I'm also sorry to hear that you had trouble submitting your feedback during the cancellation process - I'll pass this on to the team to look into.

If there's anything else we can help with, please do reach out to us at help@mob.co.uk.

Best,
Sam

Betygsatt 5 av 5 stjärnor

Absolutely love the app

Absolutely love the app and since using it I am trying to convince every friend and family member to get on it.
Recipes are so vast, from easy recipes like roasted chicken to more difficult, elevated dishes. I have been using it for 7 months, I use it for meal prep, batch cooking, family dinners…so easy to follow instructions, I like how once you choose your meals they suggest more meals based on the ingredients you already have.
Also I like the fact that they always improve the app, since I started using it first I feel like the app just got better and the use got smoother.
Absolutely love the app and I can’t recommend it enough. Made cooking so enjoyable and took the worry of what I’m cooking next.

19 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scummy practise

They charge you upfront for a yearly membership when doing a trial. Got charged my first day of a trial, cancelled, tried to refund and got my request cancelled. How is this practise legal?

17 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you're disappointed with your experience.

Our free trials are only available to new users who have not previously had a trial with us — if you have had a trial before, you will be charged at the point of sign-up rather than at the end of the trial period. This is communicated at checkout and in our terms.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here. If you'd like us to review your situation further, please reach out to us at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Betygsatt 2 av 5 stjärnor

Discovered I'd already been charged…

Discovered I'd already been charged when I decided I didn't want it during 'free' trial. Recipes on-site ok-ish but a lot feel very similar. Not particularly inspiring. Add are much more tempting than the recipes I've tried. Overall not impressed.

17 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review - sorry to hear you're not impressed with your experience.

If you signed up for a free trial and were charged before the trial period ended, please reach out to us at help@mob.co.uk so that we can look into this for you.

We're always working to improve our recipe offering and your feedback on the variety is useful - we'll make sure this is passed on to the team.

Best,
Sam

Betygsatt 5 av 5 stjärnor

Chose MOB, you’ll never turn back!

I’ve been using MOB for a month now and can honestly say it’s been brilliant. I’m a home cook and always cook from scratch but weekday meals were becoming a bit predictable and boring . The choice and range MOB offfers is inspiring and interesting. I love the shopping list feature! It also
Has stopped me buying things “just in case” as I’m planning my weekly meals and shopping and spending has become more efficient…. And I hardly throw spoilt food out anymore!! Thank you MOB.

15 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Quick and easy food

I use this app quite often for lunch and dinner ideas. The search of recipes based on ingredients and/or categories makes quick to find your perfect meal. The instructions to make the meals are very straightforward and easy to follow.
Lastly, the comments other users leave on each recipe gives me reassurance of making that meal.
Very happy with the app.

9 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Love the mob app

Love the mob app, it’s changed my weekly admin task of thinking of dinner ideas. It’s really easy to use, great that the amount of people can be adjusted and love that it creates a shopping list for you so no going to and from recipes to create one. Rated 4* not 5* just because not all recipes are 100% accurate. For example on my shopping list it said tomatoes, then when I went to make dinner and went to method it states sun-dried tomatoes. This would not put me off the app though and I highly recommend using it 😀

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tasty dinners, can't complain for this price.

tasty meals, really enjoying it.
it can suggest meals based of ingredients, a cool feature would be to tell all the ingredients that I have and gives me options based off that, I don't need to use all ingredients perse.
Now it comes up without results because it's trying to find recipes with all given ingredients.
Pictures or videos of each step would be helpfull like hellofresh etc.

12 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service, I messaged to cancel my subscription as I couldn't see how to do it via the app and was told that it has been cancelled only to be charged a couple days later. The person explained that they have no say over the app only the website?! And despite seeing I had a web account and app account only cancelled the one and didn't tell me about the other. No apology no explanation just a 'contact google'. Strange and unpleasant and I would not renew because of this.

8 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you've had a bad experience with us.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific circumstances here. However, I can clarify that if you have subscribed to Mob through both the app and the website, these would be two separate subscriptions and both would need to be cancelled independently. If your app subscription was taken out through Google Play, this would need to be cancelled directly through Google, which is why our team would have directed you there.

I'm sorry to hear that this wasn't explained clearly at the time. If you'd like us to review your situation further, please reach out to us at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Betygsatt 1 av 5 stjärnor

Unfair subscription practices

Really disappointing. I cancelled the trial subscription within the time frame specified, but they had already charged me. I contacted them and they referred me to Apple who basically said ‘no right to a refund’ with no explanation.
I had also purchased another gift subscription with them for a member of my family, so they’ve already got me as a customer…then to top it off Mob overcharged me for my subscription!
Such a shoddy and unnecessarily punitive experience recommend looking after customers better in future. Damaged trust in both Mob and Apple.

9 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review - I'm sorry to hear you've had a disappointing experience with us.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here. If you purchased your subscription through the Apple App Store then your subscription and any associated refund requests will be managed by Apple directly, as we don't have access to payments processed through their platform.

Regarding the overcharge you've mentioned, I'd like to look into this further. Please reach out to us at help@mob.co.uk and our team will be happy to investigate.

Best,
Sam

Betygsatt 2 av 5 stjärnor

Designed to subscribe not to help you cook

Not that many meal planning features. Really should be delivering more with the cost of the sub.
Sharp practice in subbing too. No prorated refunds, can't cancel ahead without losing remaining sub time, unsubbing is very difficult to do. Trial period is so short and defaults for a year that it's planning on this. I don't imagine they have many intentional subscribers.

9 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review.

I'm sorry to hear you feel that way about the app. We're always working to improve our features and your feedback on meal planning is noted.

On the points you've raised about our subscription - our trial period and renewal terms are clearly communicated at checkout before you commit to anything. We do offer the option to cancel at any time through your account at www.mob.co.uk/account, and cancelling will keep your access active until the end of your current billing period. We're not able to offer prorated refunds as this is set out in our terms, but we do apply these consistently across all users to ensure fairness.

If you've had any difficulty cancelling or have questions about your account, please do reach out to us at help@mob.co.uk and we'll be happy to help.

Best,
Sam

Betygsatt 1 av 5 stjärnor

Scammers be careful

I would give them 0 stars if it was available. Absolute scam of a company. I downloaded the app on my iPad to as it stated that they were offering a 7 day free trial. Straight away they took money from my account and I was forced to request a refund from Apple but as they are third party they had to escalate it. Don’t trust them. They are scammers and as so many other people have stated they take your money without permission. The app in itself is mediocre and I have bought better recipes apps for far less money.

1 april 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,
thanks for taking the time to leave a review.

Our free trials are only for new users and so if you've had a free trial with us before you'll be charged straight away. We let you know this at checkout and in our terms. If you haven't had a trial with us before then please do contact us at help@mob.co.uk and we'll take a look.

All the best,
Sam

Betygsatt 5 av 5 stjärnor

I’m not sure what the stigma is…

I’m not sure what the stigma is regarding the free trial. I asked them to cancel it and they did so straight away, no issues at all.

The recipes are great, and the price is actually very decent! I only cancelled as I’m waiting for another subscription to end, but I’ll be opting back into Mob as I enjoyed the app.

Thank you!

6 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Love 99% of the recipes

Love 99% of the recipes, good tastes and variety. Have found some new staples to our go to meals and it's been fun trying new recipes. The search function on the app is a bit confusing, I see recipes on Instagram that I can't easily find on the app. Some of the details to each recipe are incorrect or missing too - EG ingredients listed are not mentioned in the method or the serving sizes and nutritional value are off. Overall really enjoying it.

5 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great app, great food

Great app. Wide choice of recipes which are well written.
Shopping list makes planning easy. Particularly like the update with freezing instructions.
Good search function too.

3 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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