I couldn’t work out how to cancel my subscription. Mob very quickly responded to help and offered a full refund. Their website is amazing and super helpful and easy to navigate - loads of delicious ho... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I couldn’t work out how to cancel my subscription. Mob very quickly responded to help and offered a full refund. Their website is amazing and super helpful and easy to navigate - loads of delicious ho... Se mer
Företaget har svarat
I was dubious at first and was just going to take advantage of the free trial - but ended up loving the app so much I’m now a full annual subscription member. Every recipe tastes incredible and I’... Se mer
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DO NOT SUBSCRIBE VIA THEIR WEBSITE. If you subscribe, do it via the App Store then at least you can easily request a refund if it auto charges you after the free trial. I immediately requested a refun... Se mer
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Recently joined Mob. Did not want my ingredients planned and delivered to me but did want to find quick healthy options without hours of recipe book trawling . Meals I have cooked so far have been... Se mer
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Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service and helpful advice. Nice app design.

Svar från mob
Very useful app and super helpful costumer service!
My subscription restarted (after I stopped it due to my own lack of finances) for no apparent reason, and they helped me cancel it and refunded the money.
Super sweet and when I have more money I’ll definitely get a subscription again.
Made my life much easier during stressful times and helped me reduce time spend on making shopping lists and deciding what to cook for dinner.

Svar från mob
BEWARE!! They allow you to sign up for a trial on your phone but require you to have a desktop computer to cancel. When following their instructions to email them to cancel (as I didn’t have a desktop) they emailed me a FAQ on how to cancel, don’t cancel as per my request and went ahead and charged my account the annual fee.

Svar från mob
This company is created oriented to sucking money out of customers, and then making it extremely hard / impossible to cancel the subscription. I saw it coming from a mile away and 30 mins after downloading the app I was already emailing the company to not get overcharged. I asked and got an answer to my email, to cancel the subscription 1 week before the pay day. Even though a worker answered me, they still charged the monthly fee and they will continue to do so . THEY ARE SCAMMERS DO NOT GIVE YOUR CARD DETAILS !!!!!!

Svar från mob
Very prompt, efficient reply and my request was sorted with no questions asked … so all in all a very professional approach from a relatively young company…

Svar från mob
Great app, good, easy to follow recipes! Super helpful and kind and support team when I reached out with a subscription question.

Svar från mob
Recipes are not very tasty. Not enough flexibility in the shopping list to add items that may not be in the recipes. Trial period is too short to try enough recipes to know if this app is worth it.

Svar från mob
Love the Mob subscription- brilliant recipes for all meal types, great filters and realistic cooking times (which is what we’ve struggled with in the past with things like hello fresh etc), brilliant feature for planning meals/making lists of your favourite recipes and also making a weekly shopping list - made food shopping 10x quicker.
We’ve cooked a lot of recipes for family and friends who have equally enjoyed them. This is definitely my favourite recipe / food subscription - will continue to recommend to everyone we know.
Customer service has also been fantastic when we’ve needed it so thank you!

Svar från mob
Loads of options to try out easy meals to challenging yourself … good filters to search for food and saving items also always an idea of you are stuck for dinner … also the customer service team really helpful if you need them

Svar från mob
Mob is great App and customer service is swift and helpful. Especially Jack :-)

Svar från mob
Quick response to my enquiry and really helpful

Svar från mob
Itsgot great verity of recipes and most look delicious.

Svar från mob
When I had an issue they fixed it straight away. Honest company.

Svar från mob
Their customer service is excellent.
Great recipes…..I love the fact there are different categories and also that there are meals designed for speed etc.

Svar från mob
So this is a mixed bag for me - I wanted meals for low calorie and low carb, really for T2 diabetic, but the algorithms didnt express that, so it wasn't for me sadly - there is no option to say you are diabetic, so while the food for great for me, it wasn't great for my husband and had a high glycemic value - BUT customer service was great! Love the concept but in reality it didnt work for us.

Svar från mob
Great recipes and super customer service 👌🏻

Svar från mob
If you haven’t got this, get it! I’m loving it so much I’ve upgraded to the years subscription with the help of customer services, who were great. Got an email reply from an AI representative at first but asked to speak to a person instead and it transferred me to Jess who was very helpful.
I’m normally quite stingy when it comes to buying within apps, but this is definitely worth the money for me. Too many old cook books in my house that don’t get opened. With this, everything is right at your fingertips and it can even replace scrolling on Instagram lol, only thing is you end up starving looking at all the food.
The range of recipes is fantastic and have all been delicious so far. The filter options are great, so you can tailor it to what you need that day. It provides a shopping list which is very handy, and then once you’ve made the recipe, it throws out suggestions for other recipes based on the ingredients you bought from the shopping list.
It’s really encouraging me to be more adventurous and cook more as half the battle is thinking (dreading) what to have for dinner sometimes!!
Lunch ideas are great too, so good for meal prepping for the week ahead.
Highly recommend

Svar från mob
I accidentally created two diff accounts one with apple log-in and the other at the website and got both a free trial at the same time and didn't notice. Then I got charged from the one I didn't know existed. As soon as I reached to them they answered quickly and refunded me. I'm so grateful.

Svar från mob
Responsive customer service and easy to use app.

Svar från mob
fantastic site full of amazing recipes that make that what am I gonna do for dinner a walk in the park.
Customer service was outstanding when I contacted them. 10 out of 10

Svar från mob
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.