mob Omdömen 

693
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I couldn’t work out how to cancel my subscription. Mob very quickly responded to help and offered a full refund. Their website is amazing and super helpful and easy to navigate - loads of delicious ho... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was dubious at first and was just going to take advantage of the free trial - but ended up loving the app so much I’m now a full annual subscription member. Every recipe tastes incredible and I’... Se mer

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Betygsatt 1 av 5 stjärnor

DO NOT SUBSCRIBE VIA THEIR WEBSITE. If you subscribe, do it via the App Store then at least you can easily request a refund if it auto charges you after the free trial. I immediately requested a refun... Se mer

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Betygsatt 5 av 5 stjärnor

Recently joined Mob. Did not want my ingredients planned and delivered to me but did want to find quick healthy options without hours of recipe book trawling . Meals I have cooked so far have been... Se mer

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Företagsinformation


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

693 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(693)

450 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very useful app and super helpful…

Very useful app and super helpful costumer service!
My subscription restarted (after I stopped it due to my own lack of finances) for no apparent reason, and they helped me cancel it and refunded the money.
Super sweet and when I have more money I’ll definitely get a subscription again.
Made my life much easier during stressful times and helped me reduce time spend on making shopping lists and deciding what to cook for dinner.

31 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

We can't wait to have you back Tjarli! The Mob Team

Betygsatt 1 av 5 stjärnor

BEWARE!

BEWARE!! They allow you to sign up for a trial on your phone but require you to have a desktop computer to cancel. When following their instructions to email them to cancel (as I didn’t have a desktop) they emailed me a FAQ on how to cancel, don’t cancel as per my request and went ahead and charged my account the annual fee.

4 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there, sorry to hear that you've had a bad experience.

We do not require you to have a desktop to cancel your account - you just need to head to www.mob.co.uk/account on the internet browser on your phone to manage your subscription if you signed up via our website rather than on the app.

The quickest way to cancel is always to do this yourself and we're happy to help you do this, however if you have trouble and let us know then we're always happy to process this for you.

Please reach out at help@mob.co.uk so the team can take another look.

Best,
Sam

Betygsatt 1 av 5 stjärnor

SCAMMERS ! Do not give your details !!!!!

This company is created oriented to sucking money out of customers, and then making it extremely hard / impossible to cancel the subscription. I saw it coming from a mile away and 30 mins after downloading the app I was already emailing the company to not get overcharged. I asked and got an answer to my email, to cancel the subscription 1 week before the pay day. Even though a worker answered me, they still charged the monthly fee and they will continue to do so . THEY ARE SCAMMERS DO NOT GIVE YOUR CARD DETAILS !!!!!!

1 augusti 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hi there,

Thanks for taking the time to leave a review - I'm sorry to hear that you're disappointed with your experience.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here. Our team applies our published terms consistently across all users to ensure fairness, but if you emailed prior to being charged to request a cancellation you should have been given a refund.

Please reach out to us at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Betygsatt 5 av 5 stjärnor

Very prompt

Very prompt, efficient reply and my request was sorted with no questions asked … so all in all a very professional approach from a relatively young company…

29 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Thanks for your lovely feedback Judi! Customer support is super important to us so glad you had a good experience. Thanks, Laura

Betygsatt 5 av 5 stjärnor

Great app

Great app, good, easy to follow recipes! Super helpful and kind and support team when I reached out with a subscription question.

31 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

We're so happy to hear that you find the app easy to use and that our support team was able to help you! If you need anything else don't hesitate to reach out. The Mob Team 😊

Betygsatt 3 av 5 stjärnor

Not enough flexibility in shopping list

Recipes are not very tasty. Not enough flexibility in the shopping list to add items that may not be in the recipes. Trial period is too short to try enough recipes to know if this app is worth it.

22 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Hey Travis, we have over 4000 recipes on the app, and are constantly adding more, so it's disappointing to hear you didn't find something to your taste.

Re the shopping list feature, you can add your own ingredients or items to it too - for example you can add toothpaste to it so you remember to get it alongside the ingredients you need for that week.

Appreciate your feedback though and hope you'll give us another go in the future!
Laura

Betygsatt 5 av 5 stjärnor

Best recipe subscription

Love the Mob subscription- brilliant recipes for all meal types, great filters and realistic cooking times (which is what we’ve struggled with in the past with things like hello fresh etc), brilliant feature for planning meals/making lists of your favourite recipes and also making a weekly shopping list - made food shopping 10x quicker.
We’ve cooked a lot of recipes for family and friends who have equally enjoyed them. This is definitely my favourite recipe / food subscription - will continue to recommend to everyone we know.
Customer service has also been fantastic when we’ve needed it so thank you!

31 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Your review has made our day Sofia! We're thrilled that the meal planning and shopping list features are making your cooking experiences with family and friends so enjoyable. Our support team is always on hand to support if you need us in the future too! Make sure you're rating your favourite recipes on the app to help out the Mob community too! Laura 😊

Betygsatt 5 av 5 stjärnor

Loads of options to try out easy meals…

Loads of options to try out easy meals to challenging yourself … good filters to search for food and saving items also always an idea of you are stuck for dinner … also the customer service team really helpful if you need them

31 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

It's great to hear you're loving the variety of meal options and that the filters are making your cooking experience easier! Happy cooking 😊 Laura

Betygsatt 5 av 5 stjärnor

When I had an issue they fixed it…

When I had an issue they fixed it straight away. Honest company.

27 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

It's great to hear that your issue was resolved quickly! If you ever need anything else you know where to find us Gina 😊 The Mob Team.

Betygsatt 5 av 5 stjärnor

Their customer service is excellent.

Their customer service is excellent.
Great recipes…..I love the fact there are different categories and also that there are meals designed for speed etc.

28 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

We’re all about making cooking enjoyable and convenient, so it’s great to know you’re finding meals that fit your needs. Thanks for your review Kay 😊 The Mob Team.

Betygsatt 3 av 5 stjärnor

So this is a mixed bag for me

So this is a mixed bag for me - I wanted meals for low calorie and low carb, really for T2 diabetic, but the algorithms didnt express that, so it wasn't for me sadly - there is no option to say you are diabetic, so while the food for great for me, it wasn't great for my husband and had a high glycemic value - BUT customer service was great! Love the concept but in reality it didnt work for us.

27 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Thanks for taking the time to share your experience Lucy - it's so valuable to us! We've launched a swap feature where you can turn recipes into low calorie ones (I love this personally!). And we're in the process of creating more low calorie and carb recipes, so if you're keen to give us another go in a month or two we'd love that!

Thanks again for the feedback.
Laura

Betygsatt 5 av 5 stjärnor

If you haven’t got this get it!

If you haven’t got this, get it! I’m loving it so much I’ve upgraded to the years subscription with the help of customer services, who were great. Got an email reply from an AI representative at first but asked to speak to a person instead and it transferred me to Jess who was very helpful.
I’m normally quite stingy when it comes to buying within apps, but this is definitely worth the money for me. Too many old cook books in my house that don’t get opened. With this, everything is right at your fingertips and it can even replace scrolling on Instagram lol, only thing is you end up starving looking at all the food.
The range of recipes is fantastic and have all been delicious so far. The filter options are great, so you can tailor it to what you need that day. It provides a shopping list which is very handy, and then once you’ve made the recipe, it throws out suggestions for other recipes based on the ingredients you bought from the shopping list.
It’s really encouraging me to be more adventurous and cook more as half the battle is thinking (dreading) what to have for dinner sometimes!!
Lunch ideas are great too, so good for meal prepping for the week ahead.
Highly recommend

28 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Thank you so much for this fantastic review! We're so happy to hear that Mob is helping you ditch the old cookbooks and is making dinner decisions a breeze. We'll be sure to pass your kind words along to Jess too! Happy cooking and keep enjoying those recipes! 😊 The Mob Team.

Betygsatt 5 av 5 stjärnor

Got the help very quickly

I accidentally created two diff accounts one with apple log-in and the other at the website and got both a free trial at the same time and didn't notice. Then I got charged from the one I didn't know existed. As soon as I reached to them they answered quickly and refunded me. I'm so grateful.

27 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Glad that everything got sorted with your account mix-up! If you ever need anything else, just let us know! 😊 The Mob Team.

Betygsatt 5 av 5 stjärnor

Helpful & efficient

Responsive customer service and easy to use app.

26 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

Thanks Liv - glad everything is working well for you. Hope you're enjoying the recipes 😊 Laura

Betygsatt 5 av 5 stjärnor

fantastic site full of amazing recipes…

fantastic site full of amazing recipes that make that what am I gonna do for dinner a walk in the park.
Customer service was outstanding when I contacted them. 10 out of 10

25 juli 2026
Omdöme utan inbjudan
Logotyp för mob

Svar från mob

We love a 10/10 review - no notes Amanda! Seriously though, we're so happy to hear you're enjoying our app and all the delicious recipes on it 😊 Laura

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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