Bad customer service after losing my package. I'm a new customer. I placed an order which got lost. Weeks later, they still don't know where my package is, despite several requests from me. They have... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought MitoQ~ Eye Support & I can honestly sat that after 2 weeks (I didn't take them straight away) I know that my vision is a little clearer already, I've never worn glasses & pass eye tests but v... Se mer
Företaget har svarat
MitoQ has been a blessing for my 9-year-old daughter who struggles with Friedreich's Ataxia. Within a week of starting MitoQ, we noticed a remarkable increase in her energy levels. She was more active... Se mer
Företaget har svarat
From day one—much to my surprise—I felt a clean lift in energy (if I had to put a number on it, about 25%), without the jittery caffeine feel. I have calm, steady focus all day. I used to train e... Se mer
Företaget har svarat
Företagsinformation
Om MitoQ
Skrivet av företaget
MitoQ is a patented molecule that supports the foundation of your health – your cells. It’s scientifically shown to combat cell stress, helping you to get more out of life.
MitoQ’s benefits:
- Optimized health
- More energy
- Immunity support
- Faster recovery from exercise
- Fewer slumps
- Deeper focus
Kontaktuppgifter
Mason Brothers building, Ground Floor, 139 Pakenham Street West, 1010, Auckland, Nya Zeeland
- 093798222
- customerservice@mitoq.com
- mitoq.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MitoQ
We are very glad to hear, Naser!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Great product!
Great product!
At first i took the 2 x 1 tbl half an hour before going to bed, but woke up at 4.30…. Now i take it in the morning. I read that it drops the blood pressure, and this is really what happened, it was at first too low….I dropped the 5 mg amlodipin and take now only 8 mg candesartan, the upper blood pressure in the the last two days vary between 125 and 135…
5 maj 2025
Svar från MitoQ
Hi Stefan, thank you for your feedback! If you have any queries at all, please do not hesitate to reach out. All the best, MitoQ. 😊
Great Product
Mito Q is very easy to deal with, from placing the order to receiving it, it's always a good experience.
28 april 2025
Svar från MitoQ
We are very glad to hear Rosa!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Svar från MitoQ
Hi Emma,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Largely unimpressed
Largely unimpressed. Received several messages from DHL requesting more information regarding my address or my package wouldn’t clear customs. The latest correspondence asking for additional charges. Ultimately I’m gonna miss out on my purchase as I’m not willing to pay hidden charges.
28 april 2025
Svar från MitoQ
Hi Dee,
Thank you for your feedback.
Unfortunately, this may happen during transit. A member of our customer service team has been in touch.
All the best,
MitoQ
Svar från MitoQ
Hi Bruno,
I'm so sorry you didn't have a very good delivery experience. We are always looking for ways to improve our service, and we will definitely take this on board.
Any further questions, please feel free to get in touch.
All the best,
MitoQ.
Over the top greta customer service
26 april 2025
Svar från MitoQ
We are very glad to hear, William!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Svar från MitoQ
Hi James,
Thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Easy to order 6 months worth of MitoQ…
Easy to order 6 months worth of MitoQ curcumin capsules & they arrived very quickly.
21 april 2025
Svar från MitoQ
Hi Sue,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
My MitoQ Customer service experience
The complete customer service process from ordering to delivery was quick accurate and efficient .
22 april 2025
Svar från MitoQ
We are very glad to hear, Brian!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Very fast delivery and good followup…
Very fast delivery and good followup information on use and what to expect.
22 april 2025
Svar från MitoQ
Hi Chloe,
Thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Each customer's needs are reviewed and…
Each customer's needs are reviewed and solved with care and attention.
22 april 2025
Svar från MitoQ
Hi Mikheil,
That's amazing! We are so happy to hear- thanks for your ongoing support.
If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Svar från MitoQ
Hi Corine, that's amazing!
We are so happy to hear- thanks for your ongoing support. If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Svar från MitoQ
Hi Pierina,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
The delivery was excellent right to…
The delivery was excellent right to estimated day.
A little disappointed, when my order didn’t come after near 2 weeks I contacted you only to find I hadn’t put a street address, just accepted details like last few years. Thought you would have contacted me.
Thanks Pam
14 april 2025
Svar från MitoQ
Hi Pam,
Thank you for your feedback, we've taken this onboard.
Any further questions, please feel free to get in touch.
All the best,
MitoQ.
Serious Logistical Problems
My first order did not even leave the origin country and was returned to the sender. Then my replacement order was shipped with a wrong name! How is such a logistical mess even possible in the year 2025?
However, at least the customer support was responsive and helpful. So 2 stars instead of just 1.
31 mars 2025
Svar från MitoQ
Hi Paleo,
I'm so sorry you didn't have a very good delivery experience. We are always looking for ways to improve our service, and we will definitely take this on board.
Any further questions, please feel free to get in touch.
All the best,
MitoQ.
The product was delivered on time as…
The product was delivered on time as promised so I was able to continue using the product as recommended.
4 mars 2025
Svar från MitoQ
Hi Sonia,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Svar från MitoQ
Hi Heidi, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
On time
On time. Service is good. I appreciate the fact that I no longer need to sign for the package.😊
25 mars 2025
Svar från MitoQ
Hi Sadhana,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Delivery from NZ to Oz is quick
Delivery from NZ to Oz is quick, monthly subscription is financially worth it as it’s not cheap! Not sure how helpful it is for my 20 year old who suffers from CFS/ME, ADHD & ASD. We think it helps somewhat along with various other medications and supplements
23 mars 2025
Svar från MitoQ
Hi Annie, thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.