Bad customer service after losing my package. I'm a new customer. I placed an order which got lost. Weeks later, they still don't know where my package is, despite several requests from me. They have... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought MitoQ~ Eye Support & I can honestly sat that after 2 weeks (I didn't take them straight away) I know that my vision is a little clearer already, I've never worn glasses & pass eye tests but v... Se mer
Företaget har svarat
MitoQ has been a blessing for my 9-year-old daughter who struggles with Friedreich's Ataxia. Within a week of starting MitoQ, we noticed a remarkable increase in her energy levels. She was more active... Se mer
Företaget har svarat
From day one—much to my surprise—I felt a clean lift in energy (if I had to put a number on it, about 25%), without the jittery caffeine feel. I have calm, steady focus all day. I used to train e... Se mer
Företaget har svarat
Företagsinformation
Om MitoQ
Skrivet av företaget
MitoQ is a patented molecule that supports the foundation of your health – your cells. It’s scientifically shown to combat cell stress, helping you to get more out of life.
MitoQ’s benefits:
- Optimized health
- More energy
- Immunity support
- Faster recovery from exercise
- Fewer slumps
- Deeper focus
Kontaktuppgifter
Mason Brothers building, Ground Floor, 139 Pakenham Street West, 1010, Auckland, Nya Zeeland
- 093798222
- customerservice@mitoq.com
- mitoq.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MitoQ
We are very glad to hear, Ismael!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
The product performed as described in…
The product performed as described in its impact to my electron transport chain. It became evident by my third day of taking the product.
I received product in excellent condition.
It will be an integral part of my mitochondrial protocol for my regenerative health journey.
24 maj 2025
Svar från MitoQ
Hi Kevin,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Svar från MitoQ
Hi Jim, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Impossible to cancel the order
Impossible to cancel the order! It is not convenient according to my doctor.
How to stop further delivery.
28 april 2025
Svar från MitoQ
Hi Marcel, thank you for your feedback. Our Customer Service Team has been in touch. If you have any further queries, feel free to get in touch!
All the best,
MitoQ.
Svar från MitoQ
Hi Iakopo, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Good supplements are hard to find, here's one to consider
I believe in these supplements and both my husband and I take them daily, he, the heart formula, me, the curcumin. We've taken them for several years so it's hard to say the unique thing I know about them, but we're in pretty good knick for our late 60's with high energy and good immune systems. We trust the science behind them and know we're doing a good thing for our longevity.
13 april 2025
Svar från MitoQ
We are very glad to hear, Dona!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Thank you MitoQ heart… from my heart !!!
In 2019 I had heart rhythm disturbances. I found the then new MitoQ heart and it stopped my problems! I am now 80, and from time to time I take MitoQ heart to keep my level steady. Happy greetings from Italy-Calabria!
15 mars 2025
Svar från MitoQ
Hi Foppe, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
It seems like a trusted brand and to…
It seems like a trusted brand and to confirm this my brain center had recommended something for mitocondria
12 maj 2025
Svar från MitoQ
Hi Helen, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Unique product
Unique product that we use in conjunction with other supplements and nutrients to support our mitochondrial health.
Always promt service, and easy to pause subscriptions when necessary.
14 maj 2025
Svar från MitoQ
We are very glad to hear, Joe!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Maybe WAIT until the customer actually has order before asking for a review 🤔
The company would do best that when requesting a review of your product, to make sure the customer has actually received the product! How do I review something I haven't received never mind had the time to use to best be able to give appropriate info to others looking to buy 😞
14 maj 2025
Svar från MitoQ
Hi Denise,
Thank you for your feedback, we've taken this onboard.
Any further questions, please feel free to get in touch.
All the best,
MitoQ.
good web experience
I was able to suspend subscription easily when I had accumulated more than I needed, and restart - easy web site to navigate
14 maj 2025
Svar från MitoQ
We are very glad to hear, Ruth!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Svar från MitoQ
Hi Ilse,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Fast
Fast, efficient delivery service. The product arrived neatly and securely packaged. All details of the purchase were accurately recorded in the delivery documentation.
11 maj 2025
Svar från MitoQ
We are very glad to hear, Sharon!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Svar från MitoQ
Hi Varun, thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Always great quality
A great product and excellent customer experience. Very happy supporting my health with this product.
11 maj 2025
Svar från MitoQ
Hi Janet,
We are so happy to hear- thanks for your ongoing support.
If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Was easy to order the product online…
Was easy to order the product online through the website. It arrived a few days later so good service all up.
8 maj 2025
Svar från MitoQ
We are very glad to hear, Malcolm!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
I was well-informed
I was well-informed. My subscription restarted as I had requested six months earlier. My order was delivered as I was told. MitoQ is bril. Feeling good.
BUT
PLEASE cut down the self-indulgent flashy packaging. It contains some pills, not a really fragile piece of porcelain! I do treasure them, but not all the layers...!
6 maj 2025
Svar från MitoQ
Hi Patricia,
Thank you for your feedback.
With careful consideration, we needed to find a compromise between the practicalities of shipping product globally and the feedback from our valued customers which led us to the final decision around bottle size and packaging.
With this change in packaging, we partnered with a packaging company that are committed to sustainable packaging and are market leaders in sustainable and recycled materials. The packaging is made of 100% recycled material and both the cardboard and plastic are recyclable.
MitoQ’s new bottles, bottle caps, inks and outer boxes are all 100% recyclable. Simply pop them in your recycling bin!
However, we are constantly reviewing how we can provide a better customer experience and become a more sustainable company, and your feedback has been passed on.
Thank you for taking the time to reach out to us and again, we apologise for the inconveniences this has caused you and we hope that this provides some clarification.
All the best,
MitoQ
Svar från MitoQ
Hi Leeann,
Thank you for your feedback. Our Customer Service Team has been in touch.
If you have any further queries, feel free to get in touch!
All the best,
MitoQ.
Keeps my brain alert
I've been taking MitoQ for several years now. It helps keep my brain alert, so much that if I miss it for a few days my husband noticesthe difference. He says I'm not as sharp in my thoughts.
6 maj 2025
Svar från MitoQ
We are very glad to hear, Mary!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Subscription service great
Great to be able to our purchase direct and on a subscription no more going to the pharmacy when it runs out. Fast delivery easy to purchase.
4 maj 2025
Svar från MitoQ
Hi Nicky, thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.