Reliable, friendly service at great rates. We were kept informed by lovely staff of when our car was ready and waiting outside as well as text messages. Would absolutely use again and recommend.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Se mer
Reliable service using smart vehicles and helpful drivers. We live in an awkward-to-find place but this has now been resolved with the addition of using WhatsApp to contact the client. I'm hard of hea... Se mer
Företaget har svarat
Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Kontaktuppgifter
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Storbritannien
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4,3
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service…
Excellent service from ease of booking via the App. Punctual (On time). Very helpful driver. Drive smooth and within time advised considering time of evening. Driver very knowledgeable and offered comfort, regarding car heating and bottled water. Highly recommend this Minicab company. I have used them many times! Always courteous and understanding.
4 februari 2025
Svar från Minicabs.co.uk
Dear Kailah,
We are pleased you have had numerous good experiences whilst using our minicab services. Our app is designed to be efficient and user friendly and we are glad you enjoyed using it. We look forward to continuing to provide you with our services!
Was very late!
4 februari 2025
Svar från Minicabs.co.uk
Dear Marian,
Thank you for your feedback. While the delay was only 10 minutes due to unforeseen circumstances, I completely understand that every minute counts, and we always strive to provide a punctual and reliable service. For this, we are very sorry and someone from our customer care team has contacted you regarding this. We look forward to providing you with a more punctual service in your next booking. Many thanks!
Amazing Job
1 februari 2025
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service from Harrow to Kingsbury. We look forward to being of service again soon!
Massive thank you to Iffy
Massive thank you to Iffy, the most professional guy from minicabs.co.uk
Everytime we speak, he's efficient and very professional. Never let me down once.
Iffy the is the best.
26 januari 2025
Omdöme utan inbjudan
Svar från Minicabs.co.uk
Thank you for your review. Customer satisfaction is important to us and we are glad you have had many positive experiences whilst using our services. We look forward to being of service again soon!
Very professional
Very professional. On time, and their service is above and beyond the normal cabbie service. I would highly recommend this company, to my family and friends.
20 januari 2025
Omdöme utan inbjudan
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab services and are glad you would recommend our services to others. We look forward to being of service again soon!
Driver arrived but then decided to go the Mosque!
Driver arrived to pick me up from airport as my luggage had not quite arrived he sent me a message to say he was going to the mosque to pray!
Luggage subsequently arrived within 5 mins of his message so I responded advising that I was out and where to meet. He then said he would be a further 20 mins.
Sorry but either the driver is working or he isn't. Whilst I am sympathetic to religious needs it should not impact the customer.
5 januari 2025
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Harrow to Heathrow Airport. We look forward to being of service again soon!
have booked several times with the…
have booked several times with the company and first time I have such a bad experience. The driver was extremely rude lied that he texted me he had arrived called was shouting threatened to leave was driving fast overall a horrible experience and doubt I will be booking with them again. delays are inevitable, it’s not a free service I am a paying customer and should never be treated this way.
5 januari 2025
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to being of service again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service from Stanmore to Bushey and we look forward to being of service again soon!
The driver was very kind and very …
The driver was very kind and very attentive and gave great service. Very happy.
2 januari 2025
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service fro, Heathrow Airport to NW2. We hope to be of service again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Southall to Heathrow Airport. We look forward to being of service again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service from Ruislip to Luton. We are glad you found the booking process on our website easy to use.
We look forward to being of service again soon!
Prompt service and friendly drivers
Prompt service and friendly drivers. Extremely accommodating business owner who kept us up to date the entire time after we landed back in the UK from holiday. Even sent the taxis earlier than requested as we took less time leaving the airport than expected. Very happy and will definitely recommend to others.
1 januari 2025
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you had a good experience with our airport transfer service from Luton Airport to NW9. We are glad you would recommend our services and we look forward to being of services again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service to Heathrow Airport. We look forward to being of service again soon!
The driver was very rude
The driver was very rude. I booked this cab service to pick up my grandad and take him to Heathrow airport. When making the booking I said he was an elderly man and would need help. The driver came late,called me and I had missed the call. I called back and he starts shouting down the phone saying he has another job after and he's been waiting outside for a long time and being rude. I asked him why didn't he just ring the doorbell if he was outside. He continued shouting and hanged up the phone. He took my grandad and wasn't helpful at all
3 december 2024
Svar från Minicabs.co.uk
Dear Tyleesha, thank you for sharing your feedback. We sincerely apologise for the negative experience you had with our cab service. Providing excellent service is our top priority, and it’s clear we fell short in this instance.
To ensure we address your concerns promptly, a member of our customer service team will be reaching out to you shortly. Please rest assured that we are committed to resolving this matter to your satisfaction.
Thank you for giving us the opportunity to make things right. Many thanks!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Greenford to Luton Airport. We look forward to being of service again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to Ilford. We look forward to being of service again soon!
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our Airport transfer service from Heathrow Airport. We are glad to hear you would recommend our services and we look forward to being of service again soon!
Car came on time.
2 december 2024
Svar från Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Wembley to Heathrow Airport. We look forward to being of service again soon.
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