Minicabs.co.uk Omdömen 3 656

TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Reliable, friendly service at great rates. We were kept informed by lovely staff of when our car was ready and waiting outside as well as text messages. Would absolutely use again and recommend.

Betygsatt 1 av 5 stjärnor

First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Se mer

Betygsatt 5 av 5 stjärnor

Reliable service using smart vehicles and helpful drivers. We live in an awkward-to-find place but this has now been resolved with the addition of using WhatsApp to contact the client. I'm hard of hea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a... Se mer

Företaget har svarat

Företagsinformation

  1. Taxitjänster
  2. Leveransservice
  3. Postföretag
  4. Minibusstaxi
  5. Transporttjänst

Skrivet av företaget

At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 45 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Betygsatt 5 av 5 stjärnor

Excellent Service

Fast, Efficient and Excellent Service!

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our minicab service and had a good experience. We look forward to continuing to provide you with our services. Many thanks.

Betygsatt 5 av 5 stjärnor

Buen servicio

Desde el momento de la reserva hasta la llegada al domicilio todo fue correctisimo. Te dan a elegir el tipo de coche y superó las espectativas. Qasim fue nuestro conductor y fue a buscarnos justo al hall al que saliamos en el aeropuerto. Buena presencia, trato y atencion.

Si volvemos, seguro repetimos.

13 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Gracias por su reseña. Nos alegra mucho saber que tuvo una excelente experiencia con nuestros servicios de minitaxi durante su estancia en Londres. ¡Esperamos poder ofrecerle nuestros servicios en su próxima visita!

Thank you for your review. We are so happy to know you had a great experience whilst using our minicab services whilst you were in London. We look forward to providing you with our services when you visit next time!

Betygsatt 5 av 5 stjärnor

The driver was very good and polite and…

The driver was very good and polite and the office tried to contact me when trying to reach me a number of times as my phone signal was not working from an airport pickup. This is the third time I used the cab company and would recommend them.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our minicab service. We are glad to know that you would recommend our service, and we look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

A punctual and friendly service

A punctual and friendly service. what more could you ask?

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased to know you have had a great experience whilst using our minicab services. We look forward to being of service again!

Betygsatt 5 av 5 stjärnor

Good and quick drive to Stansted

Driver was right on time we agreed and we had a very quick and good drive to Stansted airport. Would book your service again!

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our airport transfer service to Stansted Airport, and we are glad to know you would book our airport transfer service again. We look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Ease of use and quality drivers

The booking was easy and the option to mention the flight number is very handy when you are arriving into London.
The drivers track and connect with us to plan the pickup. Our driver Umar was very polite and even helped us with loading the luggage, as we were travelling with kids. Though I had opted to pay with cabs, I struggled to fin mm

10 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you found our booking process useful and easy to navigate. We are glad to know you had a good experience whilst using our airport transfer service, and we look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Great service

Great service. Good drivers.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our minicab service to NW9, and we look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Professional & great quality of service

My family has been using Minicabs the past 4-5 years . They constantly provide the same great quality of service , they’re professional with well established processes

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you regularly enjoy our minicab services. We look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Reliable and affordable

The booking process and phone app were user-friendly. The driver arrived on time for my 4 a.m. ride. I particularly appreciated that the confirmation text included a phone number for customer support.
However, I would suggest offering more suitcase options during the booking process to clarify whether the sizes refer to small or large luggage. Overall, the price was reasonable, so I would use the company again.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our minicab service. We look forward to being of service again soon!

Betygsatt 2 av 5 stjärnor

Late because of previous client and the driver not having or not reading the 'extra information'

Unfortunately the minicab didn't appear at the appointed time. When I phoned the company I was told that the previous client had delayed the driver, and he would be 5 minutes late. The driver then called me to say he had arrived. But he wasn't where we were! I had put in the 'Extra Information' section that the driver shouldn't use the postcode of my address as we are at the end of a footpath off the road, and I gave the postcode and street number of the house at the place where we should be picked up from. The driver said he had not been given that information. So he had to drive round from an adjacent street. So altogether we were 10 minutes late. I don't know if this is the fault of the driver, or the software the company uses. But I wonder why you would ask for extra information and then not use it.

18 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time using them

First time using them, everything was perfect. Driver came early, was very helpful and friendly. We got to the airport earlier then expected. Very impressed and will definately use again. Also price was half that of an Uber

10 juli 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you had a great first experience whilst using our airport transfer service. We look forward to continuing to be of service again soon!

Betygsatt 1 av 5 stjärnor

Cannot rely that the driver will come

I booked a taxi the night before to travel into London for an important meeting. The taxi was supposed to arrive at 11:15am. At 11:10am I received a text that the taxi would arrive in 5 minutes. After about 15 minutes no taxi arrives, I called and they said the driver canceled. Then they said they would look for a driver. In the end I had to book and Uber and it was stressful making it in time for the meeting. I can't use this firm again because drivers will cancel if they don't want to take the fare. But the whole point of booking ahead of time is to guarantee a car will be there. I was able to cancel when the Uber came but don't rely on them to pick up even if you made a reservation.

9 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Great Service. Arrived on time, smooth journey.

6 juli 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to being of service again soon!

Betygsatt 4 av 5 stjärnor

Great service and Price

Great service, only confusion about were to be picked up at Heathrow airport. If not for that, I would have given 5 stars. Also cost less than other companies

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Another excellent experience

My flight arrived early from Portugal. I called Minicabs for London and told them. They already knew and instructed the driver who came 30 minutes early at Luton Airport. He was very friendly, polite and helpful as are all their drivers. Very grateful that I didn't have to wait long at the airport.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our airport transfer service. We look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Excellent service

On time arrival of driver, helped with the bags and was a pleasant ride to the airport! Will be using the service again.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our airport transfer service and we look forward to being of service again soon!

Betygsatt 5 av 5 stjärnor

Excellent experience with riding to…

Excellent experience with riding to Heathrow T2! The driver was polite, but happy to chat. In the beginning of the trip he asked whether I have my passport with me, which is clearly a very important question.

19 juni 2025
Omdöme utan inbjudan
Logotyp för Minicabs.co.uk

Svar från Minicabs.co.uk

Thank you for your review. We are pleased you enjoyed our airport transfer service to Heathrow Airport. We look forward to being of service again soon!

Betygsatt 1 av 5 stjärnor

Ridiculous conversation about how we…

Ridiculous conversation about how we booked an estate car, but a 7 seater car came to collect us. (Incidentally the rear two seats would only fit children). We had 5 cases and then were callled up mid journey to charge us another £14 because it was the wrong car. The driver wasted 5mins before he started the journey discussing with the office. Will not use again.

14 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very Stressful Experience

We made a booking several days in advance for a cab to pick us up from our West London hotel to go to a wedding in central London. The cab failed to arrive on time with the result that the groom and his family arrived late to his wedding.
I had rung the cab company the previous afternoon to confirm the booking and ask for an additional pick up. We got a larger car and paid the extra cost. The operator reassured me that it was booked and would be on time. However when I called the following morning after the cab had failed to arrive on time I was told they were still trying to find a cab.
An Uber cab finally arrived around 30 minutes late but the driver did not have the details of the additional pick up and had the wrong final destination address.
There then followed a protracted phone conversation between the driver and the cab company trying to sort out the correct addresses.
This experience was incredibly stressful and ruined a special and important occasion. We cannot get this day back again!

21 maj 2025
Omdöme utan inbjudan

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