Really impressed with Mettle I recently had a serious fraud issue on my account and, to be honest, I was extremely worried about losing the money. I contacted Mettle straight away and ex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Poor bank with limited features and they are not members of the switching service so you have to do everything manually. They got details of my account setup wrong and made a shambles along with oth... Se mer
I really like Mettle banking, the app keeps a good clear record of everything, right from the start it has made everything so much more simplified for my clients, and for myself. to keep my accounts... Se mer
Företaget har svarat
Thank you for your help! A fraud case happened to me and the support team immediately started investigating my case and helped me stay informed and take action to protect my account from further unaut... Se mer
Företaget har svarat
Företagsinformation
Om Mettle
Skrivet av företaget
Mettle is the free business bank account by NatWest that helps small businesses get paid faster and better manage their finances. It’s built for small businesses, startups, limited companies and sole traders.
Customers can apply for an account in minutes, create and send customised invoices and connect to accounting software to help keep track of their books. The account comes with a UK account number and sort code and an in-app chat feature so that customers can speak to real people when they need help.
Kontaktuppgifter
Storbritannien
- support@mettle.co.uk
- mettle.co.uk
4,6
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's super easy to use and the payments…
It's super easy to use and the payments go through really quickly!
27 maj 2026
Svar från Mettle
Hi Stefan,
We are pleased to see you're happy with the Mettle App and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Svar från Mettle
Hi Jonny,
We are pleased to see you're happy with Mettle and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Svar från Mettle
Hi Dee,
We are pleased to see you're happy with the Mettle App and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Svar från Mettle
Thank you for sharing your experience. We're really happy to hear that you're enjoying your Mettle account.
We love hearing from you, so please drop us a line at support@mettle.co.uk or through your in-app chat at any time if you have any feedback.
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Svar från Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now. We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Svar från Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
Please don't hesitate to message us in-app or at support@mettle.co.uk if you ever have any feedback to share.
23 days for opening business account…
23 days for opening business account only to be declined? is this a joke? I opened my second business with another bank and was all complete within 6 hours and was able to use the card. What a complete joke. Would never recommend this to anyone. Literally for my other account with another bank I provided the EXACT same information (two similar companies i just started) so absolutely no reason to even decline.
**Updated
Support team has been very good so I'm upping the experience to 3 stars
19 maj 2026
Omdöme utan inbjudan
Svar från Mettle
Hi Adrian,
We completely understand your frustration. I am sorry for any inconvenience this has caused you and your business.
While we’re unable to discuss application details on a public forum, we really appreciate you reaching out to us since posting this. We're glad to be looking into this fresh for you.
If you need anything else at all while we guide you through the next steps, please don't hesitate to message us via the in-app chat or at support@mettle.co.uk. We'd love the opportunity to turn this experience around for you.
Svar från Mettle
Hi Narinder, thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Thanks,
Mettle
Svar från Mettle
Hi Becky, we are really pleased to hear you're happy with your Mettle account.
Should you need any future assistance, please feel free to reach out to us via your Mettle in-app chat.
Thanks,
Mettle
Charges introduced for depositing cash
Really disappointed that Mettle now charge £2.75 to deposit cash, they also charge to withdraw cash, I originally opened the account as they claimed to support small business and sole traders....not any more !,
I raised a complaint but it made no difference, all I had was we understand, clearly they don't, Natwest Group reports profits of £6.2 billion but they claim the charges will now allow them to provide a better service.
So unless you are happy for the small margins you work to as a small business or sole trader, being reduced even more....stay clear of Mettle, I have been with them for 1 year now, but will be leaving ASAP
15 maj 2026
Omdöme utan inbjudan
Been banking with Mettle for 4 years…
Been banking with Mettle for 4 years now. Always great customer service, recently had a fraudulent action on my account, was sorted and refunded within 24 hours.
15 maj 2026
Omdöme utan inbjudan
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Svar från Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
Don't believe the 20 day application…
Don't believe the 20 day application time. I've just sold our business but own the property so am acting as landlord to the new tenants. Mettle looked ideal for my needs but, after waiting 31 days, rejected my application without reason.
14 maj 2026
Omdöme utan inbjudan
Svar från Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app. If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Svar från Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Svar från Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.