HappyCo. Omdömen 31

I have been a customer for 4 or more years, and I like to purchase Happy Caps and I like to buy Energy Caps. I've been online and in touch with my person, and the happy co is ALWAYS OUT OF STOCK no matter how many times I check. This is unfortunate, as I would've been a lifetime customer. I hope they can remedy the person's in charge of this and get back to being a good company to do business with, as they were before.

I guess I should have visited this site before I started buying product. They take your money and then take over a month to send you your product, if they do at all. I spent a lot of money on the units and HAVE to go through them for refills, but it is no longer worth it. I will have to just toss them and cut my losses because this is a joke of a business. It just isn’t that hard to respond to emails and mail product. Whoever runs things is incompetent and I have given them multiple chances to work things out before leaving a review. I would leave zero stars or I could.

I had been using this company’s products for several years and was really pleased with them. Then about 6 months ago something happened and everything went to crap! If you have auto ship, they’ll definitely take your money but don’t expect to receive your products anymore. Everything is “temporarily out of stock”. You talk to customer service and you get different stories, different answers. I finally gave up and canceled my subscription. It’s really to bad because their products were really good.

If there was a lower rating, I would use it.
DONT BE FOOLED BY THIS ‘COMPANY’.
Keep your HARD EARNED MONEY. Find another solution.

No confirmation of order no communication the contact number is not recognised and I’m now 2 weeks after purchase so doesn’t look like it’s coming! Don’t use this company!

This company has gone from great to horrible. Not sure what's going on behind the scenes but they're happy to take your money for an order, but never actually send you any product. I cannot get anyone to answer the 800# to request a refund. I DO NOT recommend placing any order with them!!!

⚠️ WARNING!!!!⚠️ DO NOT ORDER FROM THIS COMPANY!! They are thieves! They sold out and merged with a new company and NOW THEY ARE NO LONGER SHIPPING ANY PRODUCTS!

Placed an order a month ago for $90 and they have not shipped my product, will not respond to emails to their support email and no one answers their customer service line that is only open 8am-noon Mon-Fri!
They are also ignoring my rep, who has been trying to contact them as well. Her mother also did not receive her product she purchased 2 months ago. All of us are unable to reach them or get any kind of response or refund. I’ve emailed them over a dozen times, tried to call over a dozen times, no one answers.

They are no longer legit or trustworthy!

BEWARE of this company as they have awful customer service! It is hit and miss if you will ever receive your order. If you are lucky enough to receive your order, do not expect to arrive until 30+ days from the date that you placed your order. If you decide to go on their SmartShip, to save a little bit of money, you can have multiple orders paid for and no orders having yet been delivered. If you like paying to products that you might never receive then this is the company for you, however, if you like to pay for products and actually receive them then I recommend you find a more reputable company to support.

There is something odd about this company. They definitely hold your money for longer than normal. Example: if you have autoship. They charge your card on the 7th. The put your shipment together the following week. Then ship the slowest method ever. It is about two and a half weeks from the time they charge your card. If you have something that you need to refill monthly it actually won’t be successful unless you do and extra order right after you get your first one. Other than them being uber slow on that.

They can not maintain stock. They are constantly out.

The original Xanthomax and coffees were powerful and effective but they must have changed the formulas.

They purchased a company called Elevactiy a couple of years ago and unfortunately since then product and shipping have just tanked.

Placed an order mid February and have yet to receive anything. I've reached out to to the company as well a couple times with no response.

If I could leave a review of zero I would!! I bought a one time gift for my daughter (mojilife) but fully regret that decision as now they’ve sent me two more orders that I didn’t purchase and charged my credit card for them. Now they’re telling me I have to pay the return shipping!! I DIDN'T ORDER THEM, WHY SHOULD I HAVE TO PAY TO SEND THEM BACK???? They’re a nightmare company who are impossible to get a hold of and even more impossible to cancel orders from!! Do NOT order from them, buy from Amazon!!!

I was really excited to try these products, however all but a few have such an overpowering scent that they have had to be thrown out.

I do like the mixed berry scent so I ordered another and instead of sending me the scent pod they shipped me two tubs of their mixed berry energy drink powder which is also more expensive!

I reached out to their "customer service" three days ago and they have done nothing but give me the runaround on getting this issue corrected. Reached out to them again this morning and they told me they were still waiting on me to send them photos of what I received along with the "packing slip" of which I don't even know was in the box!

SO, not only did I receive the wrong product but I was charged more for the wrong product and I can't get anyone to help me resolve the issue!

This company/products not worth your money or hassle.

I never write reviews, but truly felt I had to in this instance for how poor the quality of product was from this company. I ordered a sweater and t-shirt that cost $70 and what I got was worth about $10. It was the craft t-shirts from a store like Michael’s and the print wasn’t even fully on there! Same with the sweater. They both look cheap and awful and unprofessional. I genuinely feel I could’ve done a better job. What a waste.

The brand partner “Denise Wajnowski” is very unprofessional and such a rude person in general. No clue how she is employed by this company.

Gift didn’t arrive in time for Christmas despite DPD notifying of an issue on 15 December. Spoke to ‘Robbie’ who was very unhelpful, borderline rude, and tried to fob me off to DPD to sort. DPD insist they’ll only deal with sender.

Very disappointing experience and wouldn’t recommend.

I used Thriving Box as a thank you to our staff for their hard-work and patience during this current period. They absolutely loved them and we kept it a surprise so they went home to them on a Friday evening! Guy was really helpful right from the beginning and I was easily able to change items inside to suit the needs of the team eg. dietary requirements and alcohol drinkers and non-drinkers.
The price may seem quite a lot but I simply wouldn't have time to put together 25 boxes, whilst sourcing all the amazing treats inside so this is what you are paying for and for that, I think it is good value for money - especially with how much they appreciated them.
Thank you very much from me and all the staff!

The idea of this gift was exactly what i was looking for, however, upon delivery, I was quote disappointed as the products were no match as to what the description on the website had mentioned, so I was very disappointed unfortunately.

Received a voucher to use at a company of my choice, I decided to go with The Thriving Box Co due to their support for locally small businesses.

I went for a larger box at £65 which I received 9 products. Unfortunately 3 of these I had to throw away as I couldn't eat them. I think it would've helped my decision on what box to get had I had a little idea on what was inside it. (This is the reason for a 4 star review).

Very happy with the Christmas boxes purchased for my team - the lovely Kirsty was so helpful with the bulk purchase was really efficient in dealing with a slightly problematic delivery. The treats inside were brilliant too, such a great way to showcase work from a range of independent sellers and I think I will definitely be using the local boxes as a personal gift option in the coming year myself! All round wonderful service x

We have just used The Thriving Box Co, for our Xmas work boxes and wow! Robbie was great from start to finish with his advice and help in arranging the boxes which he was able to help provide with branded stickers and message card as well!
The products in the boxes are of such a high quality and the patterned Xmas box was just a really nice touch as well! Literally cannot fault the company, the people or the products!
100% recommend!
Can’t wait to use again in the future!