Brilliant. A slight delay with delivery, only to be expected directly following the Christmas holidays but Trisha kept me informed of progress daily. When they confirmed the delivery date and time it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a great company - super speedy and they take great care in packing up customer orders to ensure they are delivered in perfect condition. So refreshing these days....a company that understands w... Se mer
Företaget har svarat
Easy ordering process. The boards I wanted were not in stock but Angel in customer services kept me informed wrt to timings and delivery. They were delivered in the quoted time slot by very friendly d... Se mer
Företaget har svarat
Ordered an oak veneered MDF slab for use as a boot room bench. It was cut perfectly and slotted into place. Communications was good and even though there were a couple of false starts with the delive... Se mer
Företaget har svarat
Företagsinformation
Om MDF Direct
Skrivet av företaget
MDF cut to size and delivered fast throughout England and Wales.
MDF Direct have quickly become one of the UK’s leading suppliers of MDF cut to size. We recognised the difficulty often faced when trying to get MDF cut to size and delivered fast throughout the UK and we sought to make it as easy as possible.
Why use an MDF Cut To Size Service?
Our service will save you time, free you from exposure to dust and give you a high level of accuracy in sizes. In addition, you only pay for what you need.
We look forward to assisting you!
SHOP NOW
Kontaktuppgifter
Unit 11, Great Western Industrial Park, UB2 4SD, London, Storbritannien
- 0208 609 1853
- enquiry@mdfdirect.co.uk
- mdfdirect.co.uk
4,6
Utmärkt
4 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MDF Direct
Hi Ian,
Thank you so much for your kind words! We're really glad you’re happy with the service and product. We appreciate the recommendation!
Many thanks,
Tracy
MDF Direct
Customer Service
Very satisfied customer.
I thought the service was absolutely spot on. I was very happy with the product. There was a little glitch when for some reason the order was doubled up and a repeat order arrived a few hours later. The driver of the second delivery could not have been more polite or helpful. He phoned the office and I was refunded extremely quickly. I will definitely be using MDF Direct again.
19 mars 2025
Svar från MDF Direct
Hi John,
Thank you so much for your lovely feedback! We're thrilled to hear you were happy with both the product and the service. Apologies again for the mix-up with the duplicate order, but we're glad our driver and team were able to resolve it quickly for you. We truly appreciate your understanding and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Svar från MDF Direct
Thank you so much for your kind words! We're glad you found the ordering process easy and had a great experience with our delivery driver. We truly appreciate your support!
Many thanks,
Tracy
MDF Direct
Customer Service
Prompt delivery and good notice of…
Prompt delivery and good notice of progress tracking of order with personal responses to notifications of delivery constraints.
19 mars 2025
Svar från MDF Direct
Hi Alan,
Thank you so much for your kind feedback! We're glad to hear you appreciated the prompt delivery and our updates along the way. We look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Svar från MDF Direct
Thank you! It’s great to know you were pleased with the entire experience. We look forward to serving you again soon.
Many thanks,
Tracy
MDF Direct
Customer Service
Brilliant service from ordering to…
Brilliant service from ordering to delivery, with excellent communications throughout! Thank You
19 mars 2025
Svar från MDF Direct
Hi Mr.Ronald,
Thank you! It means a lot to know you were happy with the service and updates along the way. Looking forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Svar från MDF Direct
Hi Robert,
Thank you for the honest feedback! We’re glad the quality and delivery met your expectations. We truly appreciate your support!
Many thanks,
Tracy
MDF Direct
Customer Service
Good quality and accurately cut…
Good quality and accurately cut materials. Quick delivery too.
19 mars 2025
Svar från MDF Direct
Hi James,
Thank you! We’re glad the materials and delivery met your standards. Looking forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Svar från MDF Direct
Hi Mr.Martin,
Thank you! We appreciate your feedback and are happy we could assist you quickly.
Many thanks,
Tracy
MDF Direct
Customer Service
MDF cut to exact size
MDF cut to exact size, very well packaged and quick delivery for a good pprice.
19 mars 2025
Svar från MDF Direct
Hi David,
Thank you so much for your feedback! We're really glad to hear you were happy with the cut, packaging, and delivery — and that you found the price fair. We look forward to helping you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Very happy with the quality and…
Very happy with the quality and accurate cutting of the MDF. Delivery was quick - infact I was surprised when delivery arrived as emails about delivery had gone in to Spam!
19 mars 2025
Svar från MDF Direct
Hi Tim,
Thank you for the great feedback! We're glad you’re happy with the quality, cutting, and fast delivery. Apologies the email went to spam—thanks for letting us know. Feel free to reach out if you need anything else!
Many thanks,
Tracy
MDF Direct
Customer Service
I was in a rush
I was in a rush
MDF direct had the materials, service and speed of delivery that solved meeting my deadline. great communication from beginning to end. will use again, recommended!
24 februari 2025
Svar från MDF Direct
Hi Mike,
Thank you for the great feedback! We're glad we could help you meet your deadline and that you’re happy with our service and delivery. We appreciate the recommendation and look forward to working with you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Very dishonest company!!!
Very dishonest company!!!!
Lied two days in a row about delivering to me. Even said at one point that the order was 10/15 mins away and then told me the driver wasn’t going to make it in the end.
Waited around for 4 hours and it didn’t turn up. Was then told it would arrive before nine am the next day only to be told it was coming at midday that morning. Just lie after lie.
Won’t us them again.
18 mars 2025
Omdöme utan inbjudan
Svar från MDF Direct
Hi Mark,
I’m truly sorry to hear about your recent experience and completely understand how frustrating this must have been. This is not the level of service we strive to provide, and I sincerely apologise for the inconvenience caused by the delays and conflicting updates.
Please note that our standard delivery timeframe is 2-3 business days. Unfortunately, our driver was unable to complete the delivery yesterday due to a truck breakdown. Additionally, as delivery times depend on the driver’s route, we’re unable to guarantee specific time slots, though we always do our best to deliver as early as possible.
I believe the order was successfully delivered around noon today, and I hope everything arrived in good condition. We truly value your feedback and take it seriously. If there’s anything else I can assist you with or if you’d like to discuss this further, please don’t hesitate to get in touch.
Many thanks,
Tracy
MDF Direct
Customer Service
Great service, great wood
I ordered a small amount of cut birch plywood. The wood was excellent, and cut precisely to my specifications. It was out for delivery within a day of when I ordered it. Great service.
24 februari 2025
Omdöme utan inbjudan
Svar från MDF Direct
Hi Maggie,
Thank you for your kind words! We're delighted to hear you were happy with the quality and precision of your birch plywood order. Providing excellent service and fast turnaround times is always our goal. We truly appreciate your support and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Super company, super service
I have been purchasing all my precut MDF material from MDF direct since I started my business, even though I can cut it myself.
I have always loved the friendly service, quick responses, processing updates, and proper material packaging.
I will continue to use and support them for as long as my business continues.
I would give more than 5 stars if at all possible
9 mars 2025
Omdöme utan inbjudan
Svar från MDF Direct
Hi Jaco,
Thank you so much for your continued support and kind words! We're thrilled to be your go-to supplier for precut MDF, and it means a lot to us that you appreciate our service, quick responses, and careful packaging. Your loyalty and trust inspire us to keep delivering the best. We look forward to supporting your business for many years to come!
Many thanks,
Tracy
MDF Direct
Customer Service
Great service and communication
Great service and communication, goods packed into manageable sized bundles, with corner protection and with racking in delivery vehicle to prevent damage. Really impressed that they make every effort to deliver right first time.
9 februari 2025
Svar från MDF Direct
Hi Neil,
Thank you for your kind words! We're delighted to hear you were impressed with our service and packaging. Ensuring a smooth and damage-free delivery is our top priority, and it's great to know our efforts made a difference. We truly appreciate your support and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Svar från MDF Direct
That's fantastic to hear! Glad everything arrived as expected and on time. Let us know if you need anything else!
Many thanks,
Tracy
MDF Direct
Customer Service
Great supplier
They communicate well throughout out the process of enquiry, quote, agreeing discount and advising about delivery
13 februari 2025
Svar från MDF Direct
Hi Mr. Cairns,
Thank you for your kind words! We’re glad to hear that you had a smooth experience with our team. Providing clear and timely communication is important to us, and we appreciate your feedback! Let us know if there’s anything else we can assist you with.
Many thanks,
Tracy
MDF Direct
Customer Service
Accurate sizes, good quality
Accurate sizes, good quality MDF, quick delivery, helpful driver and very well protected, can't fault them really.
11 februari 2025
Svar från MDF Direct
Hi Graham,
Thank you for your kind words! We're thrilled to hear that you were satisfied with the accuracy, quality, and service. We appreciate your support and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Very pleased with the products and service
Customer Service was efficient and delivered onto me. The MDF was of good quality.
7 februari 2025
Svar från MDF Direct
Hi Alex,
Thank you for your feedback! We're glad to hear that our customer service was efficient and that you're satisfied with the quality of the MDF. We appreciate your support and look forward to serving you again.
Many thanks,
Tracy
MDF Direct
Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.