Very good price, ex-hire shoes as expected - used but in good condition, true to size (UK12). Perfectly good to wear to a Burns supper once a year for only £35. Dispatch was relatively slow though so... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was great. They got intouch following the order to ensure the items would arrive in time. Both arrived and are great quality
Ordered a hand-stitched 8-yard kilt outfit that took about three months to complete. The staff was helpful in correcting my measurements when fitting and ordering online, and they were good at keepin... Se mer
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Flawless and terrific service from start to finish. Me and my partner travelled up to Manchester for one of their fitting sessions. Very smooth (and fun) experience. Communication was great in... Se mer
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Företagsinformation
Skrivet av företaget
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Skrivet av företaget
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Kontaktuppgifter
2 Dawson Road, G4 9SS, Glasgow, Storbritannien
- 0141 280 3398
- macgregorandmacduff.co.uk
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good pair of hose socks
Good pair of hose socks. Had to wait a while because it was not a stock item. Communication from them was good.
22 juni 2026
Svar från MacGregor and MacDuff
Hi Ian,
Thank you for your feedback. We're pleased to hear you were happy with the quality of the socks and that our team kept you updated throughout your order.
Kind Regards,
Rachel
Great customer experience
Great quality, reasonable price, great communication and quick delivery. Shoes were too small and they replaced them for a different size with no issue. Great customer experience.
17 juni 2026
Svar från MacGregor and MacDuff
Hi Luke,
Thank you for your fantastic feedback. We're delighted to hear you were pleased with the quality, value, and communication throughout your order.
Kind Regards,
Rachel
Very great experience !
Very great experience !
Order went smooth, staff replied my questions, and parcel arrived on time !
Everything is as expected, it was perfect !
Thank you !
17 juni 2026
Svar från MacGregor and MacDuff
Hi Yann,
Thank you for your lovely feedback. We're so pleased to hear everything went smoothly, from placing your order to receiving it on time. It's great to know our team could answer your questions and that everything met your expectations.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi John,
Thank you for your kind feedback. We're delighted to hear you found our service friendly, professional, and straightforward. Your recommendation means a great deal to us.
Kind Regards,
Rachel
Very helpful good product
17 juni 2026
Svar från MacGregor and MacDuff
Hi Kirsteen,
Thank you for your kind feedback. We're so pleased to hear you found our team helpful and that you're happy with your purchase.
Kind Regards,
Rachel
I would have given 5 stars but I only…
I would have given 5 stars but I only got a part of my order and had to contact service to provide rest of order,
17 juni 2026
Svar från MacGregor and MacDuff
Hi Margaret,
Thank you for your feedback. We're sorry that your order wasn't complete when it first arrived, and we appreciate you getting in touch so we could resolve it. We hope the missing items reached you quickly, and we're grateful you took the time to share your experience with us.
Kind Regards,
Rachel
Delighted with the quality of the…
Delighted with the quality of the service and prompt delivery of our order
12 juni 2026
Svar från MacGregor and MacDuff
Hi Caroline,
Thank you for your kind feedback. We're delighted to hear you were pleased with both the service you received and the prompt delivery of your order.
Kind Regards,
Rachel
Tried their virtual kilt hire service
Tried their virtual kilt hire service, everything went fine and they told us we would receive the kilt on a Thursday (we needed it for Friday and were ordering on Tuesday). Never received a confirmation email or tracking number. We didn’t receive anything on Thursday and on Friday morning when we called, we were first told that the order was originally marked as to be shipped on Friday (even though they told us to return it on Monday) but then we were told that actually the shipping provider had gotten the wrong address (even though we literally typed in the correct address). We did get a refund, but obviously did not get the kilt on time for our event and because of how late notice everything was, we weren’t able to get another one. Wouldn’t recommend the online hiring service unless you order with plenty of time before your event and follow up with them about it to make sure they haven’t lost your order.
23 juni 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Haïlée,
Thank you for your feedback. We're very sorry that your hire order didn't arrive in time for your event and understand how disappointing this must have been. We're glad we were able to speak with you directly and process a full refund, but we appreciate that this could not make up for missing such an important occasion. Thank you again for taking the time to share your experience.
Kind Regards,
Rachel
Custom made tartan shawl
We were notified when the shawl was ready - earlier than we had expected. It was ready for collection when I arrived and the shop assistant was very pleasant to deal with. We are very happy with the product. The only problem was that we had not picked up that your Edinburgh shop is closed on Tuesdays, and we turned up first on that day, after. half hour drive from our house. The Tuesday closing day is indicated on your website, but we did not expect to have to check which weekdays you are open.
17 juni 2026
Svar från MacGregor and MacDuff
Hi Griselda,
Thank you for your thoughtful feedback. We're so pleased to hear you were happy with your shawl, that it was ready earlier than expected, and that you had a positive experience with our team. We're sorry for the inconvenience caused by arriving on a day when the Edinburgh shop was closed, and we appreciate you highlighting this. Your comments are valuable and will help us consider how we can make our opening hours clearer for future customers. We hope you enjoy your new shawl!
Kind Regards,
Rachel
A Fantastic Company
What a Fantastic Company with even better customer service. I bought my new Kilt and I got delivered over to Florida in time for the Football. Fit perfectly. Quality product from Wonderful People.
11 juni 2026
Svar från MacGregor and MacDuff
Hi Martin,
Thank you for your fantastic feedback. We're delighted to hear your kilt arrived in Florida in time for the football and that the fit was perfect. It's wonderful to know you were pleased with both the quality of the product and the service you received. Hope you have a lovely time in Florida!
Kind Regards,
Rachel
Great service and great product for a…
Great service and great product for a good price. Was posted very quickly
Thanks
5 juni 2026
Svar från MacGregor and MacDuff
Hi Malcolm,
Thank you for your kind feedback. We're so pleased to hear you were happy with both the product and the service, and that your order arrived quickly.
Kind Regards,
Rachel
Good quality product with a reasonably…
Good quality product with a reasonably fast turnaround (a bit quicker than initially envisioned), good delivery, and outstanding customer service!
4 juni 2026
Svar från MacGregor and MacDuff
Hi Christian,
Thank you for your fantastic feedback. We're delighted to hear you were pleased with the quality of your purchase and that it arrived sooner than expected.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Alan,
Thank you for your kind feedback. It's great to hear your order arrived quickly and that you were pleased with the quality.
Kind Regards,
Rachel
Excellent customer service and great…
Excellent customer service and great quality product
Thank you
1 juni 2026
Svar från MacGregor and MacDuff
Hi Katie,
Thank you for your wonderful feedback. We're delighted to hear you were happy with both the quality of your purchase and the service you received.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Peter,
Thank you for your kind feedback. We're so pleased to hear you had a great experience from start to finish. We really appreciate your support!
Kind Regards,
Rachel
Outstanding company and garments
Honestly, I can not recommend this company enough.
From the beginning they were available via email to help with measurements.
Once the order was placed , and ID verified shipment details were sent out. On the initial day of delivery, the parcel tracking hadn’t updated. I called them, apprehensive that the order would not arrive intime for my son’s prom.
They issued another order straight away with next day delivery. The order arrived by 10am. Everything was wonderful. We could not have been any happier, the packaging, the quality. The instructions included were so clear.
Wholeheartedly, this company really does go above and beyond, so thanks so much for a fabulous order, and great customer service
18 juni 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Emma,
Thank you so much for your wonderful feedback. We're incredibly pleased we could help ensure everything arrived in time for your son's prom. It's great to hear our team could support you throughout the process, from measuring advice to resolving the delivery issue quickly. Knowing you were happy with the quality, packaging, and overall experience means so much to us. Thank you for your recommendation, and we hope your son had a fantastic prom!
Kind Regards,
Rachel
The braces are of poor quality and very…
The braces are of poor quality and very expensive.
4 juni 2026
Svar från MacGregor and MacDuff
Hi Alexander,
Thanks for your feedback and sorry to hear you are disappointed with your braces. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Scott,
Thank you for your wonderful feedback. We're so pleased to hear your kilt fits perfectly and that you're happy with the craftsmanship. We hope you enjoy wearing it for many years to come!
Kind Regards,
Rachel
Quality and customer service
While the tartan I requested was not in stock when I ordered my scarf, MacGregor and MacDuff was diligent in working to make sure I was satisfied and happy. I chose to wait until the tartan was in stock and they send me the scarf keeping me updated. The product is truly a quality item and certainly.worth the wait. I would recommend MacGregor and McDuff for all their products and customer service.
5 juni 2026
Svar från MacGregor and MacDuff
Hi Jim,
Thanks for your lovely feedback and thanks for your patience and understanding while we waited for your chosen tartan to come back into stock. We're so pleased the scarf was worth the wait and that our team kept you updated throughout the process. Your recommendation means a great deal to us.
Kind Regards,
Rachel
Excellent customer service
Customer service and communication from the time of ordering was excellent.
I was informed of a potential issue, offered an alternative and my delivery date was fully respected.
I very much appreciated the personal customer support.
The pin I bought is beautiful and excellent value for the cost. I was very impressed by the entire experience and would highly recommend this company
2 juni 2026
Svar från MacGregor and MacDuff
Hi Jackie,
It's great to hear our team could keep you informed throughout your order and find a suitable solution while still meeting your delivery date. We're so pleased you're happy with your kilt pin and that the personal service made such a positive impression. Thank you for your recommendation—it really means a lot to us.
Kind Regards,
Rachel
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