Very good price, ex-hire shoes as expected - used but in good condition, true to size (UK12). Perfectly good to wear to a Burns supper once a year for only £35. Dispatch was relatively slow though so... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was great. They got intouch following the order to ensure the items would arrive in time. Both arrived and are great quality
Ordered a hand-stitched 8-yard kilt outfit that took about three months to complete. The staff was helpful in correcting my measurements when fitting and ordering online, and they were good at keepin... Se mer
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Flawless and terrific service from start to finish. Me and my partner travelled up to Manchester for one of their fitting sessions. Very smooth (and fun) experience. Communication was great in... Se mer
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Företagsinformation
Skrivet av företaget
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Skrivet av företaget
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Kontaktuppgifter
2 Dawson Road, G4 9SS, Glasgow, Storbritannien
- 0141 280 3398
- macgregorandmacduff.co.uk
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional!
I had great communication from placing my order to delivery. This was quite an emotional purchase for me and I was apprehensive. When my shawl arrived I was overwhelmed by the quality and the fact it was exactly what I had hoped for. I would definitely use this company again.
4 september 2026
Svar från MacGregor and MacDuff
Hi Dora,
Thank you for your lovely review. We’re really pleased to hear that you felt well informed throughout the process and that your shawl was exactly what you had hoped for. It’s especially lovely to know that you were so pleased with the quality when it arrived. We really appreciate your kind words and hope you enjoy your shawl for many years to come!
Kind Regards,
Rachel
We ordered a jacket and waistcoat for…
We ordered a jacket and waistcoat for my stepson for his 30th birthday, he already had his own kilt. The lead in time suggested weeks, but it arrived in days. Which meant he would get it in time for his birthday. We were kept fully informed of when they would arrive. Packaged very well. We have no complaints at all!
3 september 2026
Svar från MacGregor and MacDuff
Hi Elizabeth,
Thank you so much for your lovely review! We’re really pleased to hear that the jacket and waistcoat arrived much sooner than expected and, most importantly, in plenty of time for your stepson’s 30th birthday. We’re also glad that the updates and careful packaging gave you peace of mind along the way. We hope he had a fantastic birthday and enjoyed his new outfit!
Kind Regards,
Rachel
Excellent customer service.
Responsive, trusting, polite staff. Very efficient and wanted to understand the urgency of the order.
3 september 2026
Svar från MacGregor and MacDuff
Hi Robert,
Thank you for your lovely review! We’re so pleased to hear that our team were responsive, helpful and took the time to understand the urgency of your order. It’s great to know we could make the process as efficient and straightforward as possible.
Kind Regards,
Rachel
Instant help
I made a mistake on my order , emailed for help and was answered and problem sorted within the hour brilliant service
27 augusti 2026
Svar från MacGregor and MacDuff
Hi Ryan,
Thank you for your fantastic feedback. We're so pleased our team could quickly help resolve the issue with your order and get everything sorted for you. It's great to hear you received such a prompt response.
Kind Regards,
Rachel
My order was put in July and still has…
My order was put in July and still has not arrived very unhappy
1 september 2026
Svar från MacGregor and MacDuff
Hi Stephen,
Thank you for your feedback. We're sorry that your order has taken much longer than expected and completely understand your frustration. The cloth required for your order has been out of stock with the mill, which is unfortunately outside of our control. We did contact you in early August to make you aware of the delay and provided the updated expected completion dates, but we appreciate that the wait has been disappointing.
A member of our team will also give you a call directly to discuss this further and make sure we address any outstanding concerns.
Kind Regards,
Rachel
Great experience
The central helpline were very responsive and helpful. The secondhand kilt that I bought was in fantastic condition. Would highly recommend.
3 juni 2026
Svar från MacGregor and MacDuff
Hi Liz,
Thank you for your lovely feedback. We're so pleased to hear you found our team responsive and helpful, and that you were so happy with the condition of your kilt. We really appreciate your recommendation.
Kind Regards,
Rachel
Quick delivery but socks got a hole…
Quick delivery but socks got a hole after being worn once.
26 augusti 2026
Svar från MacGregor and MacDuff
Hi Marcus,
Thanks for your feedback. We're sorry to hear there was an issue with the socks after just one wear. Our Order Team will be in touch.
Kind Regards,
Rachel
Gorgeous item
Gorgeous item. Great communication and quick delivery. I would definitely recommend and would use again.
24 augusti 2026
Svar från MacGregor and MacDuff
Hi Lee,
Thank you for your lovely feedback. We're so pleased to hear you were happy with your purchase and found our communication and delivery to be prompt. We really appreciate your recommendation.
Kind Regards,
Rachel
Flawless
Exceptional service and fast delivery once the custom item in my order was finished. Won’t be the last time I buy from here!
27 augusti 2026
Svar från MacGregor and MacDuff
Hi Glen,
Thank you for your fantastic feedback. We're delighted to hear you were so pleased with the service and that your order arrived quickly once your custom item was ready. It's fantastic to know this won't be your last purchase with us—we look forward to welcoming you back!
Kind Regards,
Rachel
Prompt delivery backed up by personal…
Prompt delivery backed up by personal email contact from a legitimate M & M member of staff. Excellent service all round.
26 augusti 2026
Svar från MacGregor and MacDuff
Hi Barry,
Thank you for the great feedback! We’re really pleased everything arrived promptly and that the personal follow-up from our team added to the experience. It’s great to know you received the level of service we aim to provide.
Kind Regards,
Rachel
Exceptional service!
Every member of the team I made contact with was a pleasure to deal with. As a customer, I felt completely confident that they understood what my requirements were - which were not standard practice - and went out of their way to make sure they delivered exactly what I needed. That is more than good customer service! That is genuine caring!!
26 augusti 2026
Svar från MacGregor and MacDuff
Hi Susan,
Thank you for such a thoughtful review. It means a great deal to know that every member of the team you dealt with made you feel listened to and confident that your requirements were in good hands. We’re especially pleased that, even with something outside our usual way of working, the team could make it happen for you. Your words about genuine caring are a lovely reflection of what we aim for every day, and we’ll be sure to share them with the team.
Kind Regards,
Rachel
Parcel has not reached me because it is stuck at customs
Parcel has not reached me because it has been stuck at customs since 27 August.
24 augusti 2026
Svar från MacGregor and MacDuff
Hi Fiona,
Thank you for your feedback. We're sorry to hear your parcel has been held at customs and hasn't reached you yet. We understand how frustrating this must be. Customs delays are unfortunately outside of our control, but we appreciate your patience and hope your parcel is released and delivered to you very soon.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Kenneth,
Thank you for your lovely feedback. We're pleased to hear everything arrived promptly and was just as expected. We really appreciate you taking the time to share your experience with us!
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Richard,
Thank you for your lovely feedback. We're delighted to hear you found the team friendly and were pleased with the range of kilts and accessories available. We really appreciate your support.
Kind Regards,
Rachel
Amazing service 👏 immaculate hire kilt…
Amazing service 👏 immaculate hire kilt and accessories 👌 very high quality in every aspect. I would highly recommend.
14 augusti 2026
Svar från MacGregor and MacDuff
Hi Elaine,
Thank you for your fantastic feedback. We're delighted to hear you were so impressed with the hire outfit and the quality throughout. We really appreciate your recommendation.
Kind Regards,
Rachel
The Best Customer Service
The Staff are so friendly and so helpful, they will do all they can to help, I should know, the help I received was the best, I would recommend MacGregor and MacDuff, they know how to treat and look after Customers
3 september 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Fred,
Thank you for your fantastic feedback. We're so pleased to hear you felt so well looked after by our team and that they went above and beyond to help. Your recommendation means a great deal to us, and we'll be sure to share your lovely comments with the staff.
Kind Regards,
Rachel
Fast international delivery.
Fast international delivery.
Good quality.
Delivered as expected
20 augusti 2026
Svar från MacGregor and MacDuff
Hi Henrik,
Thank you for your lovely feedback. We're delighted to hear your international order arrived quickly and as expected, and that you were pleased with the quality.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi David,
Thank you for your lovely feedback. We're delighted to hear your order was exactly what you were looking for and arrived promptly. We really appreciate you taking the time to share your experience with us!
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Sara,
Thank you for your fantastic feedback. We're delighted to hear you found the team so helpful and that you had such a positive experience with us. We really appreciate your support.
Kind Regards,
Rachel
I needed my waistcoat and jacket…
I needed my waistcoat and jacket quickly for the wedding and after explaining this it came through in less that has the original wait time.
13 augusti 2026
Svar från MacGregor and MacDuff
Hi Niall,
Thank you for your lovely feedback. We're so pleased we could help get your waistcoat and jacket to you sooner than expected and in time for the wedding.
Kind Regards,
Rachel
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