Lyca Mobile IE Omdömen 

4 070
•
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Its very helpful and ideal net work for low income group ,Also would like to recomend every one who looks for quick chat at an affordable price.

Betygsatt 5 av 5 stjärnor

Changed my plan via an sms message received. Was easy to swap and pay via credit card. Confirmation email also received quickly. Happy with the service, especially as being abroad for the moment.

Betygsatt 2 av 5 stjärnor

Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my pr... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(4 070)

964 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

You cannot stop automatic renewal

You cannot stop automatic renewal

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We are sorry you're having difficulty cancelling automatic renewal. We understand how frustrating this can be. Please contact our support team with your account details so we can review your request and assist you further. We apologise for the inconvenience.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 5 av 5 stjärnor

Great experience

Great experience

9 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.

Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

Awful

Awful - terrible service.
Buy a bundle or top up credit and it may or may not get applied to your account.

You will eventually get locked out of your web account because the website is so slow.

The AI Chat bot can do nothing and good luck calling them.

9 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear David,

We are sorry to hear about your disappointing experience with our services and sincerely apologise for the inconvenience caused by bundle activation issues, website performance, and difficulties contacting our support team.

Thank you for sharing your feedback. Our team takes these concerns seriously and will work to improve your experience. Please provide the Lyca Mobile number and relevant details so we can investigate your concerns and assist you further.

We appreciate your patience and the opportunity to address this matter.

Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Rasekoai,

We are sorry you're having trouble accessing unlimited bundles. Please provide the Lyca Mobile number and the error message to check and assist.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

Didnt let me to countie my recharge if…

Didnt let me to countie my recharge if i ran of data.

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We are sorry you experienced difficulties recharging after running out of data. Please contact our support team so we can investigate the issue and help you recharge smoothly next time. We apologise for the inconvenience.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

Last month I was charged twice for my…

Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my promo bundle anymore even tho I have enough credit to cover usage for another 2 month at least.

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We apologize for the frustration caused by the double charge and the issues you are experiencing with your promo bundle after disabling auto top-up. We understand how disappointing it is to lose access to your plan when you have a sufficient credit balance.

We would like to investigate what happened with your payments and work to resolve the issue with your bundle usage as quickly as possible. Please share the Lyca Mobile number fir further assistance.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 2 av 5 stjärnor

I had the 10€ unlimited but you wanted…

I had the 10€ unlimited but you wanted to charge me 6/10 I didn’t have money in my account, so instead of giving me a link to retry the payment, I had to get a new one and pay double. That’s ridiculous

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We are sorry for the frustration caused by the failed payment and the need to purchase a new plan. Please share the Lyca Mobile number so that we will check and keep you updated.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

I loos my 5 euro few months before

I loos my 5 euro few months before

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We thank you for sharing your feedback about your missing money. Please share the name of the month along with the Lyca Mobile number and this will help us check and assist.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 4 av 5 stjärnor

It was quite fast and easy to recharge

It was quite fast and easy to recharge

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Hi Christian Asemota,

We are so pleased to hear that top-up process was smooth and efficient for you. Providing a quick and hassle-free experience is always our goal, and we truly appreciate you taking the time to share your positive feedback with us.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 3 av 5 stjärnor

OK but probably wouldn’t use again or recommend…

I used Lyca Mobile IE when holidaying in Ireland for two weeks. The deal, €9 seemed good but I was charged the following month when I was home in Australia… how or why I don’t know and getting a refund was too complicated with far too much personal detail including bank details required.

18 juli 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Clayton GUNNING,

We appreciate you taking the time to share your feedback regarding your recent experience with our Ireland roaming service. We hear your concerns regarding the unexpected charge applied after your trip ended,

Lycamobile bundles are set to auto-renew by default to prevent service interruptions. The card used for the initial purchase will also be used for future renewals. However, customers can modify the renewal settings at any time by logging into their Lyca Mobile account.

Please share the Lyca Mobile number and refund reference number so check and assist.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

Circus

eSIM cannot be added without OTP. Not OTP without the eSIM

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Tejas Anilkumar,

We are sorry for the inconvenience caused by the eSIM activation and OTP issue. We understand how frustrating this can be. If not activated the eSIM, please share the error message to check and assist.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

Data wont even work

8 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We apologise for the inconvenience. Please share your Lyca Mobile number, the error message, and your location via our private channel so we can investigate and assist you.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

I didn’t receive the sim on my address

I didn’t receive the sim on my address

5 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We are sorry you haven't received your SIM card. We will investigate and get back to you as soon as possible the delivery status and assist you further.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

I have absolutely no signal

I have absolutely no signal; I'm switching to Vodafone next week. Thanks for understanding.

7 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

We are sorry you're experiencing signal issues. Please share your location details with our support team so we can investigate and assist you. We apologise for the inconvenience and appreciate your feedback.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 1 av 5 stjärnor

I’d be better off sending smoke…

I’d be better off sending smoke signals. A 5G service that’s slower than writing a letter and delivering it on foot to another country. Suffice to say I’ll be looking for a refund.

7 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Alan Lynch,

We are sorry that our 5G service has not met your expectations. We understand your frustration with the slow speeds and apologise for the inconvenience. Please share the Lyca Mobile number via our private channel so we can investigate the issue and assist you with your refund request.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 5 av 5 stjärnor

Great and fast

Great and fast

7 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.

Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com

Betygsatt 4 av 5 stjärnor

Trustworthy operation

Very easy and trustworthy operation. Could be much better if we could renew our original plan with no extra fee or service reduction.

7 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Hi customer,

We are glad you enjoyed our easy and trustworthy process. We appreciate your feedback regarding plan renewals and will review our pricing options to better serve your needs in the future.

Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com

Betygsatt 2 av 5 stjärnor

Customer Service is a bit poor . The Coverage and Speed are good.

Customer Service is a bit poor .
Slow to respond
They didn’t cancel my renewal despite saying they had .
The coverage and speed are good .
You need to register your SIM in order to create a password which is annoying as they don’t tell you this anywhere.
Good value overall but customer service needs to improve.

23 september 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

Thank you for your feedback. We're pleased to hear that you're satisfied with our coverage, network speed, and overall value.

At the same time, we're sorry to learn about your experience with customer service and the issues you encountered regarding your renewal request and account setup. We understand how frustrating this can be, and we appreciate you bringing these concerns to our attention.

Your feedback is valuable and will be shared with the relevant teams as we continue working to improve our customer experience and communication.

Kind regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com

Betygsatt 5 av 5 stjärnor

Data

Happy with all

6 oktober 2026
Logotyp för Lyca Mobile IE

Svar från Lyca Mobile IE

Dear Customer,

Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.

Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com

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