Changed my plan via an sms message received. Was easy to swap and pay via credit card. Confirmation email also received quickly. Happy with the service, especially as being abroad for the moment.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I used Lyca Mobile IE when holidaying in Ireland for two weeks. The deal, €9 seemed good but I was charged the following month when I was home in Australia… how or why I don’t know and getting a refun... Se mer
Företaget har svarat
Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer
Företaget har svarat
Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my pr... Se mer
Företaget har svarat
2,9
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was able to get what I needed easily…
I was able to get what I needed easily and with no hassle.
9 oktober 2026
Svar från Lyca Mobile IE
Hi Mary Connors,
We are glad you enjoyed your experience and found our service smooth and straightforward. Thank you for your review!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Do not buy LycaMobile: their sales strategy traps customers with bad service
Their costumer service is non-existent, all they have is inneficient AI that couldn't solve my problem. It was as good as browsing the website.
In addition, the renewal of my original plan didn't go through (Go Unlimited) and there was no option to renew that same plan. I have no idea why.
This then forced me to chose between either paying almost double the price (from 11 to 20€) for the same product, or settle down for a worse package at the original price range.
This seems barely legal: buying sim+package is cheaper than existing customers buying packages, and on top of that the price almost doubling also feels predatory.
If I knew this before I bought my line, I wouldn't have bought it. So, I'm telling you not to.
10 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We're sorry to hear about your disappointing experience with our customer service and plan renewal process. We understand your frustration regarding the unavailability of your previous bundle and the price differences between plans.
We take your feedback seriously and would appreciate the opportunity to review your concerns regarding plan availability, pricing, and customer support. Please contact our support team with your account details so we can investigate further and assist you.
We apologise for the inconvenience and appreciate you bringing this matter to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your thoughts about Lyca Mobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via our private channel to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was easy to set up a new eSIM even…
It was easy to set up a new eSIM even though I am not computer literate. However, I couldn't find the Lyca App for Ireland in either the App Store or the Play Store. I suggest they fix this sooner. Paul
5 oktober 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Paul,
Thank you for your feedback! We’re glad the eSIM setup was easy. We apologise for the difficulty finding the Lyca Mobile app for Ireland. Please share a screenshot of the error message via via our private channel so we can assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It has kinda hard buying the bundle in…
It has kinda hard buying the bundle in the sense that it didnt let me then I had to call customer service.
10 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We're sorry you had difficulty purchasing your bundle and had to contact customer service for assistance. We appreciate your feedback and will use it to help improve the purchasing process. Thank you for your patience and understanding.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You’d buy 3g then it stops working and…
You’d buy 3g then it stops working and it won’t be for the whole month
7 oktober 2026
Svar från Lyca Mobile IE
Dear Wendy Tunga,
We're sorry your data service isn't lasting as expected. We understand how frustrating this can be. Please contact our support team with your account details so we can investigate the issue and help resolve it. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We are sorry you're having difficulty cancelling automatic renewal. We understand how frustrating this can be. Please contact our support team with your account details so we can review your request and assist you further. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Awful
Awful - terrible service.
Buy a bundle or top up credit and it may or may not get applied to your account.
You will eventually get locked out of your web account because the website is so slow.
The AI Chat bot can do nothing and good luck calling them.
9 oktober 2026
Svar från Lyca Mobile IE
Dear David,
We are sorry to hear about your disappointing experience with our services and sincerely apologise for the inconvenience caused by bundle activation issues, website performance, and difficulties contacting our support team.
Thank you for sharing your feedback. Our team takes these concerns seriously and will work to improve your experience. Please provide the Lyca Mobile number and relevant details so we can investigate your concerns and assist you further.
We appreciate your patience and the opportunity to address this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im struggling to get unlimited bundles
8 oktober 2026
Svar från Lyca Mobile IE
Dear Rasekoai,
We are sorry you're having trouble accessing unlimited bundles. Please provide the Lyca Mobile number and the error message to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Operater je bio ljubazan i…
Operater je bio ljubazan i efikasan. U vrlo kratkom roku riješio je moj problem.
7 oktober 2026
Omdöme utan inbjudan
Didnt let me to countie my recharge if…
Didnt let me to countie my recharge if i ran of data.
8 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We are sorry you experienced difficulties recharging after running out of data. Please contact our support team so we can investigate the issue and help you recharge smoothly next time. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Last month I was charged twice for my…
Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my promo bundle anymore even tho I have enough credit to cover usage for another 2 month at least.
8 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We apologize for the frustration caused by the double charge and the issues you are experiencing with your promo bundle after disabling auto top-up. We understand how disappointing it is to lose access to your plan when you have a sufficient credit balance.
We would like to investigate what happened with your payments and work to resolve the issue with your bundle usage as quickly as possible. Please share the Lyca Mobile number fir further assistance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I had the 10€ unlimited but you wanted…
I had the 10€ unlimited but you wanted to charge me 6/10 I didn’t have money in my account, so instead of giving me a link to retry the payment, I had to get a new one and pay double. That’s ridiculous
8 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We are sorry for the frustration caused by the failed payment and the need to purchase a new plan. Please share the Lyca Mobile number so that we will check and keep you updated.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We thank you for sharing your feedback about your missing money. Please share the name of the month along with the Lyca Mobile number and this will help us check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Hi Christian Asemota,
We are so pleased to hear that top-up process was smooth and efficient for you. Providing a quick and hassle-free experience is always our goal, and we truly appreciate you taking the time to share your positive feedback with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
OK but probably wouldn’t use again or recommend…
I used Lyca Mobile IE when holidaying in Ireland for two weeks. The deal, €9 seemed good but I was charged the following month when I was home in Australia… how or why I don’t know and getting a refund was too complicated with far too much personal detail including bank details required.
18 juli 2026
Svar från Lyca Mobile IE
Clayton GUNNING,
We appreciate you taking the time to share your feedback regarding your recent experience with our Ireland roaming service. We hear your concerns regarding the unexpected charge applied after your trip ended,
Lycamobile bundles are set to auto-renew by default to prevent service interruptions. The card used for the initial purchase will also be used for future renewals. However, customers can modify the renewal settings at any time by logging into their Lyca Mobile account.
Please share the Lyca Mobile number and refund reference number so check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Tejas Anilkumar,
We are sorry for the inconvenience caused by the eSIM activation and OTP issue. We understand how frustrating this can be. If not activated the eSIM, please share the error message to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Data wont even work
8 oktober 2026
Svar från Lyca Mobile IE
Dear Customer,
We apologise for the inconvenience. Please share your Lyca Mobile number, the error message, and your location via our private channel so we can investigate and assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.